Paying your electricity bill is an essential part of being a Mississippi Power customer. While you have several options to pay your bill, calling the Mississippi Power bill pay phone number is one of the quickest and easiest ways. This article will provide everything you need to know to pay your Mississippi Power bill conveniently over the phone.
Overview of Mississippi Power Bill Payment Options
Mississippi Power offers various ways for customers to pay their electricity bills each month The main options include
-
Online – Register for an online account to pay your bill via Mississippi Power’s website. You can pay directly from your bank account or use a debit/credit card through BillMatrix.
-
Mobile app – Download the free Mississippi Power app for iPhone or Android to monitor usage and pay bills on the go
-
Phone – Call the Mississippi Power bill pay number to speak with a representative and process your payment.
-
Mail – Send a check or money order payable to Mississippi Power to the payment address printed on your bill.
-
In person – Visit one of over 1,500 authorized payment locations in Mississippi to pay your bill in cash, check, or money order.
-
Auto pay – Set up recurring automatic monthly payments from your bank account.
Paying over the phone is one of the fastest and most convenient options, especially if you prefer speaking directly with a customer service agent.
Mississippi Power Bill Pay Phone Number
To pay your Mississippi Power bill by phone, simply call 1-800-532-1502. This toll-free number will connect you directly to the Mississippi Power customer service team.
Customer service representatives are available to take your payment by phone from 7:00 am to 9:00 pm CST, Monday through Friday.
So if you need to pay your bill after normal business hours or on weekends, calling the bill pay number is not an option. But during weekday hours, it’s one of the quickest ways to take care of your payment.
When you call, make sure to have your account information handy, including:
- Mississippi Power account number
- Account access code (listed on your billing statement)
This will allow the agent to swiftly pull up your account and process your payment during the call.
What Payment Methods Can I Use?
Mississippi Power accepts the following payment methods when you call the bill pay phone number:
- Credit/debit card – Visa, MasterCard, American Express, Discover
- Electronic check – Provide your checking account number and routing number
- Direct bank draft – Mississippi Power can pull your payment directly from your checking or savings account if you have set up direct debit authorization.
So have your payment information ready when you call to pay your bill. Credit/debit cards and electronic checks allow for quick one-time payments. Setting up direct debit from your bank account can make paying your bill even more convenient going forward.
What Information is Needed to Pay My Bill?
In addition to your payment details, make sure to have the following information ready when you call the Mississippi Power bill payment number:
-
Account number – This long number is printed on your monthly statement. It is required to pull up your account.
-
Access code – Look for the 4-digit number on your statement under “New Access Code” to verify your identity when paying by phone.
-
Service address – Your billing and service address, including street, city, state, and zip.
-
Email address – If you want a payment confirmation email sent to you.
-
Payment amount – The total amount you wish to pay on your account.
Having this information on hand will allow the phone agent to quickly handle your Mississippi Power bill payment.
What are the Steps to Pay My Bill by Phone?
Paying your electric bill by calling Mississippi Power is a very straightforward process:
-
Call 1-800-532-1502 during customer service hours (7am-9pm CST, Mon-Fri).
-
When prompted, select the “Pay Bill” option.
-
Provide your 10-digit Mississippi Power account number to the representative.
-
Verify your address and access code when they pull up your account.
-
Indicate the amount you would like to pay on your account.
-
Provide your debit/credit card number or electronic check information.
-
Confirm the payment details with the agent before it is processed.
-
Make note of your confirmation number for your records.
The entire call usually takes just a few minutes. When finished, you will receive an email confirmation if you provided your email address. And your payment will be immediately credited to your account.
Benefits of Paying Your Bill by Phone
Along with being fast and convenient, here are some key benefits of paying your Mississippi Power bill by calling the phone number:
-
Personal service – You can speak directly with a customer service agent if you have any questions or concerns about your bill payment.
-
Payment confirmation – Get instant confirmation that your payment was received and processed.
-
Speed – Takes just a few minutes to complete your payment over the phone.
-
No fees – Mississippi Power does not charge any fee for paying your bill by phone.
-
Payment flexibility – Use credit/debit cards, checks, and bank accounts to pay your bill.
-
24/7 automated system – If calling after hours, you can still make a payment via the automated payment system.
So whenever you need to pay your Mississippi Power electricity bill quickly and easily, just call 1-800-532-1502 during customer service hours. With your account information and payment details handy, you can take care of your bill in just minutes over the phone.
Other Ways to Pay Your Mississippi Power Bill
In addition to paying over the phone, here are a few other fast and convenient ways to pay your Mississippi Power electricity bill:
-
Online Account – Registering for online account access allows you to pay in just a few clicks on your computer or mobile device.
-
Mississippi Power Mobile App – Download the free app for Apple or Android to monitor usage and pay on the go.
-
Authorized Payment Locations – Visit familiar retail stores like Walmart, Dollar General, and Winn-Dixie to pay in person with cash or check.
-
Auto Pay – Set up automatic monthly payments from your bank account so your bill gets paid automatically each month.
-
Mail – Send a check or money order to the payment mailing address listed on your Mississippi Power bill. Allow 5-7 days for mail delivery.
No matter which option you choose, Mississippi Power offers flexibility when it comes to paying your monthly electricity bill. Paying over the phone is one of the quickest and most hassle-free ways to take care of your bill.
How do I cancel Auto Pay?
You may cancel Auto Pay at any time at no charge, simply by clicking the “Cancel” link found on the top of this page on the website or by contacting Customer Service.
How quickly will Auto Pay start?
The Auto Pay program normally begins with your next bill. Please read the message on your bill or the website for the exact date your bill amount will be deducted from your bank account.
Mississippi Power helping customers pay electric bills this summer
FAQ
How do I pay my Mississippi Power bill by phone?
How can I get help paying my light bill in Mississippi?
How much is the Mississippi Power deposit?
What is budget billing with Mississippi Power?
Where can I pay my Mississippi Power Bill?
Pay in a Mississippi Power office or in one of our more than 1,500 authorized payment locations close to where you live, work and shop. Authorized payment locations are a convenient way to pay your bill at a time and place that fits your schedule. Find a convenient payment location
Does Mississippi Power offer auto pay?
Yes, customers enrolled in Paperless Billing or Budget Billing may also enroll in Auto Pay. Pay in a Mississippi Power office or more than 1,500 authorized payment locations close to where you live, work and shop. Authorized payment locations are a convenient way to pay your bill at a time and place fits your schedule.
Does Mississippi Power charge a fee?
There is no fee for this service. You will continue to receive your monthly bill. At Mississippi Power we prioritize convenience and flexibility for bill payments. Choose from the following secure payment options, accessible through the Mississippi Power website:
What’s on my Mississippi Power Bill?
Two-sided bill – Your Mississippi Power bill is two-sided. On the front you’ll find a summary of your current bill, information on how to contact us, timely updates and promotions, and your usage history. On the back you can see the details of your current bill and information about payment programs.
Does Mississippi Power make a profit on fuel costs?
So when prices are lower than expected, the benefit is passed on to customers and when fuel cost is higher than expected, the PSC allows the company to recover the difference. Mississippi Power does not earn a profit on fuel consumed. Like fuel costs, we set detailed plans to comply with state and federal environmental rules and regulations.