Keeping your electric account with Salt River Electric in good standing by paying your bill on time each month ensures uninterrupted service. Salt River Electric offers multiple ways for members to easily pay their electric bills. This article outlines the various payment options available and key details for Salt River Electric bill pay.
Online Payments
The fastest and most convenient way to pay your Salt River Electric bill is online through your account on srelectriccom or via the mobile app
To pay online
- Login to your account or download the app
- Select Pay Now and choose Pay Bill
- Enter payment amount and select a payment method
- Debit/credit cards have a 2.45% fee ($3 minimum). E-check is $1 per transaction.
- Enter card or bank account information to complete payment
Online payments are processed instantly, avoiding late fees. You can also set up recurring autopay for hassle-free bill payment each month.
Pay By Phone
Salt River Electric members can pay over the phone using the automated IVR system by calling 800-632-1340. You will need to enter your account number and follow the prompts.
- IVR payments can be made with debit/credit card or e-check
- Card payments incur a 2.45% fee ($3 minimum)
- E-check is $1 per transaction
- Payment will process immediately with a confirmation number
IVR phone payments are fast and available 24/7. Payments post to your account right away.
Pay By Mail
To pay your electric bill by mail, simply detach the payment stub from your paper statement and mail with a check or money order to:
Salt River Electric Cooperative Corporation
P.O. Box 240
Bardstown, KY 40004
Make checks payable to Salt River Electric. Write your account number clearly on the check or money order and include your payment stub to ensure proper crediting to your account. Allow 5-7 days for mailed payments to process.
Pay In Person
For in-person bill payment, Salt River Electric has several local office locations in Kentucky. Offices have drive-thru windows, night deposit boxes, and payment kiosks for your convenience:
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Bardstown office: 6608 Bardstown Rd, open M-F 8-5
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Taylorsville office: 200 Electric Ave, open M-F 8-5
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Shepherdsville office: 128 Quebec Rd, open M-F 8-5
In-person payments can be made by cash, check, money order or debit/credit card. Card payments have a fee of 2.45% ($3 minimum). Cash and check payments do not have a fee.
AutoPay
For easy automated payments, enroll in AutoPay through your online Salt River Electric account. Available options are:
- Bank draft – no fee, payment deducted from your account on due date
- Auto pay with credit/debit card – 2.45% fee applies
- Auto pay with e-check – $1 per transaction
Once set up, AutoPay will withdraw your bill amount directly each month so you never miss a payment.
Avoid Late Fees
Salt River Electric bills are due by the 10th of each month. Late payments incur a 5% penalty fee on unpaid balances. Pay on time to avoid late fees being added to your bill.
If your account remains delinquent for 30 days, a termination notice will be issued. Accounts unpaid for 45+ days are subject to disconnection. Stay current on payments to prevent electric service interruption.
Payment Extensions
If you are struggling to pay your bill, Salt River Electric offers payment extensions for qualified accounts. This provides an extra 10 days past your due date before late fees apply.
Payment arrangements are also available to pay past due balances over a 2-3 month timeframe. Contact Salt River to discuss bill assistance.
Confirm Payments
Always confirm payment receipts when paying your Salt River Electric bill. Payment confirmations prevent any doubts that your bill was received and paid accurately.
You can also check your up-to-date account status online or via the mobile app. Contact member services with any payment questions. Keeping track of bill payments ensures uninterrupted electric service.
Avoid Fees with Bank Draft
To avoid all fees, enroll in monthly bank draft payments. This automatically deducts your bill amount from your checking account each month at no cost. Bank draft offers the most cost-effective autopay option.
Payment Kiosks
For fast and easy in-person payments, Salt River Electric has payment kiosks available 24/7 at local office locations. Kiosks accept cash, credit, and checks without fees. Get a receipt of your payment at the kiosk.
Go Paperless
Opting for paperless billing can make bill pay faster and more convenient each month. You’ll receive email notifications when your bill is ready to view and pay online. Reduce clutter and save time.
Paying your Salt River Electric bill is quick and painless through the many options available – online, phone, mail, autopay, kiosk, or in person. Find the solution that works best for your needs and make sure your electric account always stays current.
How To: Signing up for E-Bill and Bank Draft Payments
FAQ
Where can I pay my Salt River electric bill?
How do I report an outage to Salt River Electric?
How much does Auto Pay cost at Salt River Electric?
Auto Pay allows you to sign up for automatic payments on the date of your choosing! Please note though that Auto Pay is processed as an e-check, which costs $1 in third-party processing fees. Salt River Electric members can also make payments through our website and mobile app. Third-party credit card fees are 2.45% and $1 for e-check.
How do I pay at Salt River Electric?
There are several ways to pay at Salt River Electric! Bank Draft is as effortless as it comes! Simply enroll in the program and your monthly payment is transferred safety and directly from you checking account on the due date. And, best of all, no third-party processing fees!
Who is Salt River Electric?
We are a member-owned electric utility based in Bardstown, Kentucky, serving over 53,000 members across ten counties in central Kentucky. Here at Salt River Electric, we are dedicated to providing our members with reliable, affordable electric service, and it has been that way since 1937.
What services does Salt River Electric Cooperative offer?
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What are Salt River Electric Cooperative’s privacy practices?
The developer, Salt River Electric Cooperative Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy. The developer does not collect any data from this app. Privacy practices may vary, for example, based on the features you use or your age.
How do I pay my SRP Bill?
Call SRP at (602) 236-8888 and make a payment through a customer services representative or our interactive voice response system. We’re here 24 hours a day, seven days a week. Call Paymentus toll-free 24 hours a day at (855) 671-9276 to pay your bill with a credit card, debit card, or through Amazon Pay, PayPal or Venmo.