How to Pay Your Cleveland Public Power Bill Online

Paying your electric bill to Cleveland Public Power just got a whole lot easier thanks to online and mobile payment options. As a customer of Cleveland Public Power you can now securely pay your bill online 24/7 using a computer or mobile device. This article will walk you through everything you need to know about paying your Cleveland Public Power bill online or through the mobile app.

An Overview of Cleveland Public Power

For those unfamiliar, Cleveland Public Power (CPP) is the municipal electric utility that provides electricity to residents and businesses in the city of Cleveland, Ohio. CPP serves over 80,000 customers and has been powering Cleveland for over 100 years.

As a community-owned utility, CPP is focused on providing reliable and affordable electricity to its customers. They offer various billing and payment options to make managing your electric account as convenient as possible.

Why Pay Your CPP Bill Online?

Here are some of the key benefits of paying your CPP bill online

  • Convenience – Pay anytime, anywhere with an internet connection. No need to mail payments or visit a payment center.

  • Speed – Online payments post to your account immediately, helping avoid late fees.

  • Security – Payment site uses industry-standard encryption to protect your information.

  • Accessibility – Manage your account from your computer or mobile device.

  • Control – Set up autopay or scheduled payments to ensure on-time payment.

  • Rewards – Some credit cards provide rewards points for paying bills online.

  • Record keeping – Online payment history makes managing your records simple.

  • Environmental Benefits – Reduces paper waste and carbon emissions from mailing payments.

How to Pay Your CPP Bill Online

Paying your CPP bill online is a quick and easy process. Here are step-by-step instructions:

1. Gather Your Account Information

  • CPP Account Number – Found on your monthly statement or bill.

  • Zip Code – The zip code on your CPP account.

Having this information handy will make the payment process faster.

2. Access the CPP Online Payment Website

3. Enter Your CPP Account Details

  • On the payment website, enter your CPP account number and zip code.

  • Select whether you want to make a one-time payment or set up recurring payments.

  • Click “Continue” to proceed.

4. Select Your Payment Method

  • Choose whether to pay by credit/debit card, checking account, or savings account.

  • Enter your payment information including card number, expiration date, and security code or bank account and routing numbers.

  • Make sure all information entered matches your payment source.

5. Specify Your Payment Amount

  • Enter the payment amount for your current bill.

  • You can pay the total due, make a partial payment, or pay a different amount.

  • The website will show your current account balance and amount due for reference.

6. Review and Submit Payment

  • Carefully review all entered payment information to ensure it is correct.

  • Accept the convenience fee if paying by card or eCheck.

  • Check the box to agree to the terms and conditions.

  • Click “Submit Payment” to complete the transaction.

7. Get Payment Confirmation

  • You will receive an on-screen payment confirmation with a reference number.

  • You can also choose to have a receipt emailed or texted to you.

  • Payment will immediately post to your CPP account.

And that’s it! By following these simple steps you can securely pay your CPP bill online in just a few minutes.

Paying Your CPP Bill on Mobile

In addition to the online payment website, CPP offers a convenient mobile app for managing your account on the go. The CPP mobile app is available for download from the App Store for iOS devices and Google Play for Android devices.

To pay your bill through the CPP mobile app just open the app, log in to your account, and follow the prompts to make a payment by card or bank account. The app also allows you to check your balance, view bill history, set up notifications, and more.

Tips for Paying Your CPP Bill Online

Follow these tips to ensure smooth online bill payment:

  • Set up autopay or scheduled payments to avoid late fees.
  • Save your payment information to simplify future payments.
  • Double check account numbers when setting up payments.
  • Notify your bank/card company if making large CPP payments to avoid fraud holds.
  • Review payment confirmation and save receipts for your records.
  • Contact CPP customer service with any payment issues or questions.

Online Bill Pay Benefits for CPP Customers

Paying your CPP electric bill online provides a wide range of benefits including:

  • 24/7 access from anywhere
  • Quick posting to avoid late fees
  • Secure encrypted transactions
  • Easy account management on the go
  • Reduced environmental impact

As a CPP customer, be sure to take advantage of the speed, security, and convenience of online and mobile bill payment. Simplify your life by paying your power bill electronically.

Cleveland Public Power Bill Pay

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FAQ

How do I pay my Cleveland Public Power bill by phone?

Pay by Phone You may pay your CPP bill by phone with your credit or debit card by calling 216-420-8000.

What is the name of the electric company in Cleveland, Ohio?

Division of Cleveland Public Power. Founded in 1906, the City of Cleveland’s Division of Cleveland Public Power provides electric service to approximately 74,000 residential, commercial and industrial customers.

Is Cleveland Public Power part of FirstEnergy?

FirstEnergy owns the Cleveland Electric Illuminating Company (CEI), which competes for customers with Cleveland Public Power (CPP), a publicly owned not-for-profit utility.

How much does Cleveland Public Power charge per kWh?

The average electricity bill in Cleveland Ohio is $141 per month. That’s based on a typical home using of 892 kWh per month and a rate of 15.82 cents per kWh, including energy and delivery charges (EIA data from August 2024). Your electricity bill in Cleveland will vary depending on how you heat your home.

How can I pay my electric bill online?

You can sign up for EZ-Pay. Signing up for our EZ-Pay means that you are authorizing Cleveland Public Power through our authorized payment vendor to deduct or withdraw from your bank account a specified dollar amount to settle or pay for your Cleveland Public Power electric bill (s).

What does Cleveland Public Power do?

Founded in 1906, the City of Cleveland’s Division of Cleveland Public Power provides electric service to approximately 74,000 residential, commercial and industrial customers.

How do I contact Cleveland Public Power?

Call us at 216-664-4600. Do you want to do away with paper billing? Register as a new user or sign-in to access your profile to set up this preference. While enrolled in Online Billing, Cleveland Public Power will continue to mail important information concerning your service.

How do I pay my CPP bill?

If you are a new user and have a valid CPP account, sign up for your very own account. If you are paying online and your balance is over 30 days old, contact the Call Center at 216-664-4600 and report your payment to prevent disconnection of service. You may pay your CPP bill by phone with your credit or debit card by calling 216-420-8000.

How did Cleveland Public Power respond to the August 8 storm?

Offering reliable and affordable service that supports your bottom line August 16, 2024 – Cleveland Public Power crews received a helping hand from American Municipal (AMP) member utilities Hudson, Orville and Wadsworth to restore the more than 34,000 CPP customers who lost power following the Tuesday, August 8 storm.

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