How to Pay Your Fort Hill Natural Gas Bill

Having natural gas service provides affordable energy to heat your home and power appliances But you have to pay your gas bill regularly to keep the service flowing Fort Hill Natural Gas Authority (FHNG) provides natural gas to homes and businesses in the Upstate South Carolina area. Read this guide to learn the easiest ways to pay your FHNG gas bill.

Online Bill Pay

The most convenient way to pay your FHNG gas bill is through their online account portal You can register and access the portal at www.fhngacom/my-account.

Once logged in, you can view your current balance, payment history, and due date. Select “Make Payment” and enter your payment details including the amount to pay. The site accepts debit, credit cards, and electronic checks.

Online bill pay allows secure 24/7 access. You also have the option to enroll in auto-pay to have payments deducted automatically each month.

Pay By Phone

To speak with a customer service agent directly, you can call FHNG at (864) 859-6375 and select the billing and payment option.

Provide your account number and payment details over the phone. The agent will process your payment during the call and email a receipt after. It only takes a few minutes to pay by phone.

Pay by Mail

If you prefer to mail in a payment, you can send a personal check or money order to:

FHNG  PO Box 189Easley, SC 29641

Write your FHNG account number on the payment and allow 5 business days for delivery. It must be received by the due date to avoid late fees.

Pay in Person

To make a cash payment, you can visit the FHNG office located at:

305 Hood St,  Easley, SC 29640

Office hours are Monday-Friday 8:30am – 4:30pm. Stop by during office hours to make an in-person cash or money order payment.

Authorized Payment Locations

FHNG has partnered with local retailers to offer in-person payment options including:

• Bi-Lo – Pay your gas bill along with groceries

• Flash Foods – Pay at the register

• Liberty – Take your bill to the counter

• Ingles – Make a payment at customer service

See the full list of authorized payment locations on the FHNG website before stopping by.

Auto-Pay and Recurring Payments

Forgetting to pay bills on time can lead to late fees and service disruptions. Avoid this by setting up automatic payments.

When logged into your FHNG account, you can enroll in auto-pay to have your bill paid automatically each month by the due date with your default payment method.

You can also schedule one-time or recurring payments through your bank’s online bill pay service. Just add FHNG as a payee and schedule the monthly payment amount.

Budget Billing

FHNG offers a budget billing plan that averages payments out over the year so you pay a consistent amount each month. This helps avoid seasonal spikes in the winter and summer.

To enroll, your account must be in good standing. Your projected annual charges are divided by 11 to calculate the monthly budget amount. Contact FHNG customer service to sign up.

Payment Assistance

If you are struggling financially, FHNG offers payment assistance programs:

• LIHEAP – Federally funded bill payment assistance

• Payment arrangements – Make partial payments on past due balances over time

• Hardship assistance – One-time credits or reduced rates

Contact their office to discuss eligibility and apply. Keep your gas on even during financial difficulties.

Late Fees and Disconnection

FHNG bills are generated monthly and are typically due around the 10th of each month. If your bill becomes past due, a 10% late fee applies.

Accounts more than 60 days past due may face gas service disconnection. A $50 disconnection fee and $50 reconnection fee will also be added to your account if disconnection occurs.

Avoid additional fees and service interruptions by paying your FHNG gas bill on time each month. Consider enrolling in auto-pay or budget billing for easier payment management.

Paying Your Gas Bill is Fast and Easy

As you can see, Fort Hill Natural Gas offers flexible options to pay your gas bill online, by phone, mail or in person. Sign up for auto-pay to ensure your bill gets paid on time each month. And take advantage of budget billing to spread payments evenly throughout the year.

Use these tips to manage your FHNG account and make timely payments. Then relax knowing your home’s gas service continues uninterrupted, keeping your family comfortable all year long.