Simplifying Water Bill Payments for Madison County Residents

Paying your water bill should be simple and convenient That’s why Madison County offers multiple ways for residents to pay their water bills Whether you prefer paying online, by phone, by mail or in person, Madison County has a payment option that will work for you. In this article, we’ll break down the different ways to pay your Madison County water bill and highlight the benefits of each method.

Paying Online

The easiest and most convenient way to pay your water bill is online through the Madison County website To pay online, go to https //wwwmadisoncountyal.gov/services/pay-online and click on the “Pay Water Bill” button.

Paying online only takes a few minutes. All you need is your account number and a debit or credit card. The county accepts Visa, Mastercard, Discover and American Express cards.

The benefits of paying your water bill online include:

• Convenience – You can pay anytime, anywhere as long as you have an internet connection. No need to worry about getting to the county office during business hours.

• Speed – Online payments post to your account immediately, so you don’t have to worry about late fees.

• Payment History – The online system stores your payment history, so you can go back and view past payments.

• Auto Pay – You can opt to have your water bill paid automatically each month, so you never forget.

• No Fees – Madison County does not charge any fees for online payments.

Paying online is the best option if you value convenience and speed. As soon as you complete the transaction, you can relax knowing your payment has been received.

Paying by Phone

If you prefer to speak to a live person, you can pay your Madison County water bill over the phone. Call (256) 574-1222 to reach the county revenue office.

When paying by phone, have your account number and credit or debit card ready. Let the agent know you want to make a payment on your water bill account. It only takes a couple minutes to complete the process.

Benefits of paying your water bill by phone include:

• Personal Service – There is something reassuring about speaking with a live agent when making payments. They can answer any questions you may have.

• Payment Confirmation – The agent will confirm your payment and provide a confirmation number. You’ll have peace of mind knowing the payment went through.

• No Additional Fees – Madison County does not charge a fee for paying water bills over the phone.

If you like the personal touch of speaking with someone, then paying by phone is a solid choice. Just remember to call during regular business hours Monday to Friday.

Paying by Mail

Madison County also accepts water bill payments by mail for those who prefer paying the old-fashioned way. To pay by mail, write your water account number on your check or money order and mail it to:

Madison County Water
PO Box 606
Huntsville, AL 35810

Be sure to allow 5-7 business days for your mailed payment to reach the county office and be processed. Payments must be received by the due date to avoid late fees.

Some of the key advantages of mailing your payment include:

• Familiar Routine – If you’re used to paying bills by mail, you can stick with your routine.

• Payment Stub – Your water bill comes with a payment stub you can include with your check to ensure proper processing.

• No Additional Fees – Madison County does not charge a fee for mailed payments. Just be sure to pay for postage.

While mailing a payment takes more effort and planning, it remains a viable option for paying your water bill. Just be diligent about mailing it several days before the due date.

Paying in Person

For those who want ultimate assurance their payment was received, you can pay your water bill in person at the Madison County Revenue Office. The office is located at:

Madison County Courthouse Annex
200 Church St NW
Huntsville, AL 35801

When paying in person, you can use cash, check, money order or any major credit/debit card. Be sure to bring your water bill with you. In-person payments post to your account immediately, so you avoid late fees.

Some key perks of paying your bill in person include:

• Payment Guarantee – Handing the payment directly to a county employee guarantees it will be processed correctly.

• Assistance – County staff can answer any questions and help resolve issues.

• Receipt – You will receive a receipt as proof of payment.

• Support Local Business – Paying in person supports county staff and the local economy.

Just be aware the county office is only open Monday to Friday during regular business hours. You may encounter longer wait times on Mondays, Fridays and days after holidays. But otherwise paying in person is a solid option.

Choose the Best Method for You

Madison County offers water bill payment options to suit every customer’s needs and preferences. Whether you value speed and convenience with online payments, the personal touch of phone payments, the familiarity of mailed checks, or the guarantee of in-person payments, you have choices.

Hopefully this overview gives you a better understanding of the various ways you can pay your Madison County water bill. Evaluate each method based on your needs and pick the one that works best for your situation. And if you have any other questions about paying your water bill, please contact Madison County at (256) 574-1222.