Southern Rivers Energy provides electric service to homes and businesses across parts of Georgia As a customer, you are responsible for paying your monthly electric bill on time and in full This article will walk through understanding your bill, available payment options, and tips for paying on time.
Overview of Southern Rivers Energy Billing
Southern Rivers Energy directly bills all residential and commercial customers in their service area each month. Here’s an overview of the billing process:
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Bills are issued around the 10th of the month and due by the 1st of the following month.
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The bill includes charges for electricity usage based on your meter reading.
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A monthly base charge, usage charge per kWh, and applicable taxes are included.
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Failure to pay on time results in a late fee penalty.
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Service may be disconnected if a bill is past due after multiple late notices.
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A deposit is required to start new electric service.
Knowing what’s on your bill and payment policies will help avoid any service disruptions
Accessing and Understanding Your Bill
You can access your Southern Rivers Energy bill through the online customer portal or receive a paper bill in the mail. Key sections include:
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Account number – Needed for payments
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Service address – Verify this is correct
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Meter number – Identifies the meter recording your usage
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Billing date – Date the bill was issued that month
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Due date – Payment is due by the 1st of the following month
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Previous balance – Any past due amount owed
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Payments – Lists any payments received since the last bill
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Electric charges – Monthly base charge, usage charges based on kWh, taxes
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Total current charges – Sum of all charges for that billing period
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Total amount due – Includes any unpaid previous balance
Review your bill closely each month to understand the charges and monitor your usage. Contact customer service with any questions.
Payment Options for Southern Rivers Energy Bills
Southern Rivers Energy offers several ways to pay your electric bill conveniently:
Pay Online
The easiest option is to pay online through Account Manager at:
https://billing.southernriversenergy.com
You can pay as a guest or setup an online account to access payment history and auto-pay.
Accepted online payment methods:
- Credit/debit card
- Electronic check
Pay by Phone
Call the automated pay-by-phone number at 1-844-294-5697 to make a payment using your credit/debit card or checking account.
Pay by Mail
Mail a check or money order payable to Southern Rivers Energy along with your payment stub to:
Southern Rivers Energy
PO Box 40
Barnesville, GA 30204
Allow 5 business days for mailed payments to process on time.
Pay in Person
Bring your bill to one of Southern Rivers Energy’s office locations in Barnesville or Jackson to pay in person Monday-Friday 8am-5pm with cash, check or credit/debit.
Payment Kiosks
Make cash or credit card payments at one of Southern Rivers’ payment kiosks 24/7. Locations include both district offices and select Walmart stores.
Auto-Draft
Sign up through Account Manager to have your bill payment automatically drafted from your bank account each month.
Pay by the Due Date to Avoid Late Fees
Southern Rivers electric bills must be paid in full by the due date printed on your statement to avoid penalties. This is usually the 1st of the month.
Tips to pay on time:
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Pay online before 11:59pm on the due date for same day processing.
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Allow 5 business days for mailed payments to arrive.
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Weekends and holidays delay mail processing.
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A 10% late fee is added if payment is not received on the due date.
Set reminders on your calendar to pay each bill before the 1st of the month deadline. Pay on time to avoid late fees!
Avoid Electric Service Disconnection
If your Southern Rivers Energy bill is still unpaid after multiple late notices, your electric service will be disconnected on the disconnection date printed on the final notice.
To restore service, you must pay:
- The full past due balance
- Reconnect fee of $40
- Increased deposit may be required
Avoid service interruptions by paying your bill on time every month without fail. Notify customer service immediately if you anticipate any difficulty making a payment on time.
Payment Assistance Programs
If you are struggling financially, Southern Rivers offers programs that may help, including:
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Extensions – Additional time to pay a past due balance
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Payment arrangements – Setup a payment plan for past due balances
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Project SHARE – Bill payment assistance based on need
Contact customer service as soon as possible if you need help paying your electric bill.
Starting or Stopping Service
To begin or terminate electric service with Southern Rivers Energy:
Start Service – Complete application and pay required deposit at least 3 days before service should start.
Stop Service – Notify customer service at least 3 days before your move out date to schedule a final meter read.
Give advance notice when possible to allow time for processing connect and disconnect requests.
Use the available online, phone, mail and in-person payment options to pay your bill each month by the 1st of the month due date. Carefully review your charges and contact customer service with any questions. Responsibly managing your electric account ensures smooth, uninterrupted service.
Thank A Lineman
FAQ
Who owns Southern Rivers Energy?
Where can you pay just energy?
Where can I Find my Southern Rivers Energy Bill?
You can find your bill online at Southern Rivers Energy . What types of Southern Rivers Energy payments does doxo process? doxo processes payments for all Southern Rivers Energy services, including Electric and others. Do you work for Southern Rivers Energy? Southern Rivers Energy was added to the directory by a user.
How do I pay my South River electric bill?
doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by South River Electric Membership. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. All-In-One Bill Pay with doxo. Pay for free with Linked Bank Account. Fees may apply for other payment methods
Who is Southern Rivers Energy?
Welcome! Southern Rivers Energy is a member-owned, not-for-profit electric cooperative providing electricity and related services to more than 21,000 meters in parts of Bibb, Coweta, Crawford, Lamar, Pike, Meriwether, Monroe, Spalding and Upson counties in central Georgia.
How many customers does Southern Rivers Energy have?
There are 19, 669 residential customer accounts, 1, 117 commercial customers and 9 industrial customer accounts. Southern Rivers Energy’s consumers pay an average residential electricity rate of 14.73 cents per kilowatt hour, which ranks the company 80th out of 96 companies in Georgia and 1932nd out of 2892 in the country.
How much does Southern Rivers energy cost?
The average monthly bundled electric bill for customers of Southern Rivers Energy is $182.92. The state average bundled bill is $145.25 and the national average is $145.25. What is the phone number for Southern Rivers Energy?
How do I contact Southern Rivers Energy?
You can reach Southern Rivers Energy by phone via (770) 358-1383. How many counties does Southern Rivers Energy sell electricity to? Southern Rivers Energy provides electricity to customers in 8 counties. See Southern Rivers Energy’s electric rates, average bill, and how they generate or buy their power.