Paying your monthly water bill is an important responsibility for residents and businesses in Sand Springs, Oklahoma The city provides water, sewer, trash, and other utility services to the community. This article will outline the different options for viewing and paying your Sand Springs utility bill conveniently online, by phone, by mail, or in person
Overview of Sand Springs Utility Billing
The City of Sand Springs Utility Billing Department handles billing and payment collection for water, sewer, trash, stormwater, and fire/EMS fees. Bills are issued monthly and charges vary based on your usage and services.
The city offers several payment options to provide flexibility and convenience for customers when paying utility bills. Keep reading to learn how to pay your Sand Springs water bill.
Paying Online
The fastest and most convenient way to pay your Sand Springs utility bill is online through the city’s website
- Visit sandspringsok.org/292/Utility-Bill-Payment
- Click on “Click Here to Pay Online”
- Enter your account number and other billing details
- Make a secure payment by credit card or checking account
Online payments get credited to your account immediately after the transaction processes. You can pay at any time of day or night using the online payment portal.
Paying by Phone
Customers can also make Sand Springs utility bill payments over the phone by calling (918) 246-2527.
Speak to a customer service representative during normal business hours, Monday to Friday 8am to 5pm They will take your payment details over the phone and process credit card or bank account payments
Paying by Mail
If you prefer to mail in a check or money order, send your utility bill payment to one of these addresses:
City of Sand Springs
PO Box 268801
Oklahoma City, OK 73126-8801
City of Sand Springs
PO Box 338
Sand Springs, OK 74063
Be sure to include your remittance slip with your mailed payment. Allow 5-7 business days for mailed payments to process.
Paying in Person
For in-person utility bill payment, you can visit the Sand Springs Municipal Building located at:
100 E Broadway
Sand Springs, OK 74063
Payments can be made at the first floor utility billing desk during regular office hours, Monday to Friday from 8am to 5pm.
You can also use the after hours drop box behind the building to leave check or money order payments when the office is closed.
Setting Up Automatic Payments
For convenient automatic utility bill payment, Sand Springs customers can enroll in monthly bank drafts from a checking or savings account.
Visit or call the Utility Billing Department to set up automatic payments. You will need to complete a authorization form with your account details.
Bank drafts are then processed on the due date each month, so you don’t have to remember to pay.
Getting Billing Assistance
Sand Springs offers payment assistance programs for qualifying low income households who are struggling to pay their utility bills.
Contact the Utility Billing Department to ask about possible billing assistance or extended payment plans if you are facing financial hardship. Providing proof of income may be required.
Avoiding Late Fees and Disconnection
Sand Springs utility bills are due by the 15th of each month. Failure to pay on time will result in a late payment penalty.
Accounts more than 30 days past due may be subject to water service disconnection. Catch up on past due balances right away to avoid fees or disruption of service.
Moving and Closing Your Sand Springs Utility Account
If you are moving out of Sand Springs, you will need to close your utility account. Contact the billing office at least one week before your move date to have your account closed.
Provide a forwarding address to receive your final bill or any account credit refunds after your balance is settled. Leaving accounts open could result in ongoing charges.
Understanding Your Monthly Utility Charges
If you have questions about specific fees and charges on your Sand Springs utility bill, contact the billing department for clarification. Some common fees include:
- Water usage fees
- Sewer service fees
- Trash collection fees
- Stormwater management fees
- Fire and EMS service fees
- Utility taxes
Closely review charges each month and reach out to the city with any billing concerns. They can explain the various utility rates and fees.
Paying your utility bill to the City of Sand Springs is fast and simple through their online payment system. You can also pay by mail, phone, or in person at the Municipal Building. Consider enrolling in automatic monthly payments to avoid late fees. Seek assistance if you are struggling with bills. Understanding your charges and paying on time keeps your Sand Springs utility services connected.
Click2Gov First Time UseWhen you first access the Click2Gov service, you will need to setup an account with a password.
- Consumption Summary Information: Display your accounts consumption summary information for each meter, including last reading, average daily usage, and period usage.
- Customer Account Information: View your account information, including account status and balance, last bill sent, and last payment received.
- Customer Billing History: View your accounts billing history, including bill date, due date, balance forward, current charges, and total billed amount.
- Payment History: View your accounts payment history, including pending payments.
Help Paying Your Water Bill Campaign
How can I pay my utility bill in Sand Springs?
To pay your utility bill in Sand Springs, you can use the following methods: Online using Visa, MasterCard, or American Express. Alternatively, you can set up automatic withdrawal from your checking / savings account. The City of Sand Springs provides these convenient payment options for your city utility bill, which includes water, trash, sewer, stormwater, and fire / EMS fees. For more information, check out the new developments at the city of Hot Springs.
How do I make a payment to the city of Winter Springs?
Make your check or money order payable to the “City of Winter Springs” and write your account number on the check/money order. Please do not mail cash. If you have been cut off for non-payment, please call customer service at 407-327-5996 before making your next payment.
What services does the city of Winter Springs provide?
The City of Winter Springs provides water, wastewater, garbage, and stormwater utility service to its residents. Utility Billing is a customer service based division within the Finance & Administrative Services Department that is responsible for billing and collecting for utility services.