How to Pay Your Columbia Gas of PA Bill Online

Columbia Gas of Pennsylvania provides natural gas service to over 390000 customers across the state. Paying your gas bill on time each month is important to avoid any service disruptions. Columbia Gas offers several quick and easy online payment options to pay your bill digitally.

In this article, we’ll outline the steps to pay online through the Columbia Gas website or mobile app We’ll also cover setting up auto-pay, understanding your bill, getting assistance and more bill payment tips

Paying Online Through the Website

The fastest way to pay your Columbia Gas bill is through their online payment portal

1. Go to columbiagaspa.com and click on “Pay My Bill”

2. Select whether you are a residential or business customer.

3. Enter your 10-digit account number and 4-digit PIN number.

4. Choose the amount to pay and select a payment method. Options include credit/debit card, checking account or savings account.

5. Enter your payment details and submit.

Paying on the website is quick, easy and secure. You’ll receive an email confirmation with your payment details. The money is immediately debited from your account.

Paying Online Through the Mobile App

For on-the-go convenience, you can download the free Columbia Gas app and pay through your mobile device.

1. Download the Columbia Gas PA app from the App Store or Google Play.

2. Log in using your online account credentials.

3. Select “Pay My Bill” from the menu.

4. Choose a payment amount and method.

5. Review details and submit payment.

The app makes paying your gas bill simple no matter where you are. You’ll receive instant payment confirmation and can view past bills and payment history.

Setting Up Auto-Pay

For maximum convenience, enroll in Columbia Gas automatic payments to have your bill paid on time automatically each month. Here’s how:

1. Log into your account online or in the mobile app.

2. Under Settings, choose AutoPay.

3. Select your preferred payment date and method.

4. Review and accept the AutoPay terms.

Your bill will now be paid on the date you selected without any effort needed. You’ll still receive a bill for your records. Auto-pay prevents late fees so you maintain good standing.

Paying by Phone

Columbia Gas also allows customers to pay over the phone by calling 1-888-460-4332. You will need to enter your account number, PIN and payment details.

Phone payments offer a convenient option for those who don’t have computer access or prefer speaking with a customer service rep. Just be aware that additional fees may apply for assisted operator payments.

Understanding Your Gas Bill

When reviewing your Columbia Gas bill each month, key sections include:

• Account summary – Shows previous balance, payments received, current charges and total amount due.

• Meter readings – Displays the meter readings used to calculate usage and compare to prior months.

• Gas usage – Lists your natural gas consumption in CCFs (hundred cubic feet).

• Billing history – Shows your gas usage and payments over the past year.

• Messages – Contains important notices like rate changes from Columbia Gas.

Carefully review all bill sections to ensure accuracy before making your payment. Keep an eye out for sudden spikes in usage which could signal a leak.

Having Trouble Paying Your Bill?

If you are struggling financially, Columbia Gas offers several programs that may be able to help:

• Budget Billing – Pay a consistent amount each month to help budgeting.

• Deferred Payments – Set up a payment installment plan for past due balances.

• Assistance Programs – Low income and crisis bill payment assistance.

• CHOICE – Provides qualifying customers lower monthly gas rates.

Don’t ignore past due bills or termination notices. Contact Columbia Gas immediately to learn about bill help options and avoid service disconnection.

Avoid Late Fees

Columbia Gas charges a 1.5% late fee applied to any overdue balance not paid by the due date. Late fees quickly add up, so make paying your bill on time a priority each month.

Setting up automatic payments is the best way to avoid late fees. You can also set bill reminders through their website to receive due date alerts via email or text message.

Enroll in Paperless Billing

Go green and reduce clutter by enrolling in paperless billing for your Columbia Gas account. With e-bills:

• Receive a monthly email when your bill is ready to view and pay online.

• Access up to 24 months of billing history electronically.

• Avoid wasting paper and help the environment.

Managing bills digitally means one less piece of mail to handle. Yet you still have quick access to PDF statements to view or print anytime.

Monitor Energy Usage

Log into your Columbia Gas account online or on the mobile app to monitor your home’s natural gas usage. You can view:

• Current usage relative to previous days/weeks/months

• Usage breakdown by day

• Projected monthly usage based on recent activity

Tracking your usage helps identify abnormal activity that could indicate issues like leaks. You can also see how weather impacts your gas consumption.

Compare Gas Suppliers

While Columbia Gas delivers your natural gas, you can choose a competitive supplier for your gas supply. Comparing suppliers operating in your zip code may help you find lower gas rates.

When evaluating suppliers, look at:

• Rates per CCF
• Contract terms like cancellation fees
• Renewable natural gas options

Shopping around ensures you find the optimal gas supply rate for your home. Columbia Gas makes it easy to switch suppliers.

Home Equipment Upgrades

Upgrading to more energy-efficient gas equipment can lower your monthly usage and bills:

• Replace older appliances like furnace, water heater and stove with ENERGY STAR models.

• Install programmable thermostats to automatically adjust temperature.

• Upgrade insulation, air sealing and windows to improve efficiency.

Columbia Gas offers rebates and financing options for eligible equipment upgrades to help improve your home’s performance.

Avoid Service Shut-off

It’s critical to pay your Columbia Gas bill on time and make payment arrangements for past due balances to avoid potential service shut-off. Disconnection can happen as soon as 10-15 days after your due date.

Avoid service disruptions and added reconnect fees by keeping your account current. Contact Columbia Gas immediately if you anticipate difficulty making payments so they can explain assistance programs. Maintaining gas service ensures your home stays warm and safe all winter.

Paying your monthly Columbia Gas bill is quick and convenient through online and mobile options. Take advantage of tools like auto-pay, paperless billing and usage monitoring to simplify bill management. And if money is tight, don’t hesitate to ask about bill help programs. Staying on top of your account makes paying easy and trouble-free.