Keeping your electric service running means paying your El Paso Electric (EPE) bill on time each month. EPE offers multiple convenient payment options to fit every schedule and preference. Read on to learn the various ways to pay your EPE electric bill.
Online Bill Pay
Paying online is one of the fastest and most convenient ways to pay your EPE electric bill. You can pay anytime day or night using EPE’s online bill pay system.
To pay online
- Go to EPE’s website and click on “Pay Now”
- Select “Pay Online”
- Enter your account number and 4-digit PIN
- Choose whether to pay full balance or a partial payment
- Enter credit/debit card or bank account details
- Confirm payment
Online payments can be made using Visa, Mastercard, Discover, American Express, or electronic check. A $235 service fee applies to online payments
You can also set up automatic monthly payments to have your bill paid directly from your bank account each month.
Benefits of Online Bill Pay
Paying online offers these advantages:
- 24/7 access – Pay anytime, day or night
- Speed – Payment processes almost instantly
- Payment history – View up to 24 months of bill payment history
- Auto-pay – Set up recurring monthly payments
- Account management – Update account and contact info
Paying on EPE’s website ensures your payment is securely processed and immediately applied to your account.
Pay by Phone
In addition to online, you can pay your EPE bill over the phone by calling 1-800-592-1245. This automated payment system is available 24/7.
To pay by phone:
- Call 1-800-592-1245
- Follow prompts to enter account number and 4-digit PIN
- Choose to pay current bill amount or a different amount
- Enter credit/debit card details or bank account and routing number
- Confirm payment details
- Receive payment confirmation number
Phone payments can be made using Visa, Mastercard, American Express, Discover, or electronic check. A $2.35 service fee per transaction also applies to phone payments.
Benefits of Phone Payment
Paying by phone has these perks:
- 24/7 access – Payment line always open
- Fast service – Takes 5-10 minutes
- Payment confirmation – Get a confirmation number
- Auto-pay – Set up recurring payments
- Card not needed – Can pay with bank account
Calling in your payment is quick and guarantees it’s processed right away.
Pay in Person
You can also pay your EPE electric bill in person at an authorized payment center. Locations include:
- 7-Eleven
- Albertsons
- Fiesta Mart
- Walmart
- Western Union
- Check Express
- And more
To find payment centers near you, check your EPE bill for a list or use the payment location finder on the EPE website.
At the payment center, present your bill and payment. Cash or debit payments only. A service fee of up to $1.50 may apply. Get a receipt as proof of payment.
Benefits of In-Person Payment
Paying in cash at a nearby payment center allows you to:
- Pay in cash – No bank account required
- Get a receipt – Have proof of payment
- Find nearby locations – Use payment finder tool
- Support local business – Money stays in community
- Speak to teller – Ask questions and get help
This option works if you prefer paying cash or want to pay locally.
Setting Up Recurring Payments
For maximum convenience, you can authorize recurring automatic payments from your credit card or bank account to pay your EPE bill each month.
To set up automatic bill pay:
- Go to EPE website and log into your account
- Under Billing & Payments, select Payment Options
- Choose Automatic Credit Card Payment or Automatic Bank Draft
- Enter payment details and confirm
Once setup, you don’t have to do anything further – your bill is paid automatically each month by the due date. Ensure your payment method doesn’t expire.
Benefits of Auto-Pay
Setting up recurring bill payment gives you:
- Never miss a payment – Avoid late fees
- One less worry – Payment handled automatically
- Time savings – No manual payment needed
- Peace of mind – Account always in good standing
- Discount opportunities – May offer bill credits
Automatic payment provides reliable, hassle-free bill payment each month.
Avoid Late Fees and Disconnection
However you choose to pay your EPE electric bill, be sure to pay the full amount due by the due date listed to avoid late fees. Late payments incur a one-time 5% penalty.
If your bill remains unpaid for multiple months, EPE may disconnect your electric service. Reconnection fees apply to restore power once disconnected. Avoid these extra costs and inconvenience by paying on time.
Use online bill pay, phone payments, authorized payment centers or automatic payments to easily pay your EPE bill every month. Choose the option that best fits your needs and ensure your electric service continues uninterrupted.
Downloading your electric bill from El Paso Electric
How do I pay my El Paso Electric Bill?
For information on how to read your bill, dispute a cost or find additional payment options, click here. An easy and convenient way to make payments using El Paso Electric’s web self-service website. A service fee of $1.95 will be applied to all payments made. Click here to learn more.
Does El Paso Electric have a bill payment app?
But now, El Paso Electric is making it easier than ever to pay your electric bill. The company recently launched a new website and bill payment app. Not only do these new features take the stress out of remembering to pay your bill, but they also make it simple to learn how to save money on your energy bills and to access your account.
Does El Paso Electric have a mobile app?
El Paso Electric offers a free mobile app for iOS and Android. You can download the app and securely pay your bill right from your phone. Like online payments, you can pay by card or electronic check. The convenience fee is $1.95 per transaction when paying through the mobile app.
How much does bill2pay cost in El Paso?
Payments (a maximum of $600) can be made 24 hours a day, 7 days a week (including holidays). A service fee of $1.95 applies to all forms of payment. (El Paso Electric does not receive any portion of the Bill2Pay service fee.) The payments are processed by Bill2Pay.
Will El Paso Electric close its payment centers?
El Paso Electric will close its payment centers. Here’s how to pay your bill LAS CRUCES – For El Paso Electric utility customers who rely on in-person payment centers in New Mexico and Texas to pay their bills, big changes are coming.
Does El Paso Electric charge a service fee?
A service fee of $1.95 applies to all forms of payment. (El Paso Electric does not receive any portion of the Bill2Pay service fee.) The payments are processed by Bill2Pay. The Bill2Pay fee for this service will appear on your credit card bill or bank statement.