A Guide to Paying Your Wood County Electric Bill

Having reliable electric service is something we often take for granted But paying your monthly electric bill is crucial for keeping the lights on and power flowing to your home Wood County Electric Cooperative (WCEC) provides electric service to homes and businesses across several Texas counties. Read on for a helpful guide to paying your WCEC electric bill.

Understanding Your WCEC Electric Bill

WCEC bills for residential electric service are typically issued monthly. Your bill contains important information like your account number service address, and billing period. Carefully review the charges and due date each month. Here are some key sections to check on your WCEC electric bill

• Usage – This shows your electricity usage for the month in kilowatt-hours (kWh). Compare it to previous bills to see if your usage went up or down.

• Charges – This breaks down the total amount owed including base fees, energy charges per kWh, and any additional fees or credits.

• Billing Summary – Provides a total of all charges and any prior balance due.

• Messages – Notes about your account, rate changes, or other notifications from WCEC.

• Due Date – The date your payment must be received to avoid late fees.

• Account Number – Needed for making payments and tracking your account.

Closely reviewing your electric bill can help you stay on top of your usage and address any issues early should you see abnormal spikes or charges. Contact WCEC if you have any questions about the bill.

Ways to Pay Your WCEC Electric Bill

WCEC offers several convenient payment options to fit your needs and preferences:

• Online – The easiest and most popular way to pay is through WCEC’s online payment portal. You can pay by credit/debit card or electronic check.

• Mobile App – Download the WCEC mobile app to pay via your smartphone or tablet. The app also provides account access, notifications, and other features.

• Auto-Pay – Sign up to have your bill paid automatically each month from your bank account. One less thing to remember!

• By Phone – Call WCEC at (903) 763-2203 and use the automated system or speak with a representative to pay over the phone.

• In Person – Visit the WCEC office in Quitman or use the drive-thru window to pay by cash, check, or credit/debit card.

• Mail – Send a check or money order payable to WCEC at the mailing address listed on your bill. Allow time to arrive by the due date.

• Bank Bill Pay – Many banks offer bill pay services you can use to schedule one-time or recurring payments to WCEC.

Payments made by credit/debit card or electronic check will incur a small processing fee. But there are no fees for payments by cash, check, bank account, or bill pay.

Avoid Late Fees on Your WCEC Electric Bill

WCEC electric bills are due by the 20th of each month. A late fee of 5% applies to any unpaid balance after that date.

If your account becomes past due, WCEC may issue a disconnect notice stating electric service will be interrupted if the full amount owed is not paid by a final due date. Reconnection fees would also apply to restore service.

Setting up automatic payments or bill pay through your bank are excellent ways to avoid late electric bills. If you are struggling to pay on time, contact WCEC as soon as possible to discuss potential payment arrangements or assistance.

Payment Assistance for WCEC Electric Bills

If you are having trouble paying your WCEC electric bill, assistance is available:

• Payment arrangements – WCEC works with members to set up personalized payment plans for managing overdue balances. Arrangements can spread payments over several months.

• Energy assistance – Programs like LIHEAP provide federal funds to help pay electric bills for households in need. WCEC can direct you to groups administering assistance in your area.

• Operation Round Up – WCEC members can opt to have their bill rounded up to help provide hardship grants to other members in the community. You may qualify to receive a grant during difficult times.

• Budget billing – WCEC offers an average budget payment plan to spread costs evenly over the year and avoid high seasonal bills.

Don’t hesitate to call WCEC to explain your situation if you are struggling with an electric bill. Their team will work to keep your lights on and power flowing.

Moving? How to Close or Transfer Your WCEC Account

If you are moving within the WCEC service area, you will need to transfer electric service to your new address. Start by contacting WCEC a few weeks before your move date to request a final meter read at your old home. This ensures you only pay for power used.

To officially close the account, complete WCEC’s disconnect form available on their website or by visiting the office. Provide your new address where the final bill can be sent after service ends.

To start service at your new home, simply contact WCEC to establish the new account. Make sure power is on before move-in day!

If you are moving outside the WCEC territory, the final read and disconnect steps remain the same. But opening an account with the new electric provider at your new address will be your responsibility.

Keep the Power Flowing

Reliable electricity is something we all depend on. By paying your WCEC electric bill on time and in full each month, you can avoid unwanted fees and potential disconnects. Use the payment options that fit your lifestyle, and don’t hesitate to ask about assistance if money is tight. Maintaining your account in good standing will keep your lights on and electric service worry-free.