Having access to clean, reliable drinking water is a necessity of life. The city of Long Beach provides water service to residents and businesses in the community. As a customer, you are responsible for paying your monthly water bill to avoid any disruption of service.
The Long Beach Water Department offers several ways to pay your water bill conveniently and on time. This guide will walk through the various payment options available and provide tips for managing your water account with Long Beach.
Online Bill Pay
The easiest way to pay your Long Beach water bill is through the online payment portal. To pay online:
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Go to wwwmunicipalonlinepaymentscom/longbeachms
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Click on “Pay Water Bill”
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Register for an account or log in if already registered
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Enter your 10-digit account number without dashes
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Input your payment amount and submit
Online payments can be made using Visa, MasterCard, Discover, American Express or by eCheck from your bank account. Credit/debit cards incur a service fee of $2.45 per transaction. Paying directly from your checking account is only $1.50 per transaction.
Online payments post instantly to avoid late fees. You can also view billing history and set up recurring auto-pay.
Pay by Phone
To pay your Long Beach water bill over the phone:
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Call 877-885-7968
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Select option 1 for English or option 2 for Spanish
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Follow prompts to enter your 10-digit account number and payment details
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A fee of $1.50 applies to phone payments
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You will receive a confirmation number at the end
The automated phone payment system is available 24/7 for your convenience. Keep the confirmation number for your records.
Pay by Mail
Paying by mail is another option accepted by the City of Long Beach Water Department:
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Write your 10-digit account number on the check payable to “City of Long Beach”
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Include your payment stub or write your account number on the check memo line
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Mail to:
City of Long Beach
PO Box 929
Long Beach, MS 39560 -
Allow 7-10 days for mailed payments to avoid late fees
This traditional payment method doesn’t incur extra fees. Just make sure to mail your check several days before the due date.
Pay In-Person
To make an in-person payment on your water bill, visit Long Beach City Hall:
Long Beach City Hall
201 Jeff Davis Ave
Long Beach, MS 39560
Cash, check, money order or credit/debit card payments are accepted at City Hall during business hours. This gives the flexibility to pay with cash if needed.
Drop Box
For added convenience, a drop box is located outside Long Beach City Hall. Simply place your check or money order in an envelope with your account number written on it and drop in the box. Payments received by 8:00 AM Monday-Friday will be processed same day.
Avoid Late Fees
Long Beach water bills are issued monthly and due within 15 days of the invoice date printed on your statement. Failure to pay on time incurs a 10% penalty on the balance due.
Make sure to pay your water bill in full by the due date to avoid late fees being assessed. Late payments can quickly accumulate penalties and place your account at risk of disconnection.
Payment Assistance Programs
If you are struggling to pay your water bill, Long Beach offers programs to help qualified applicants:
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Payment arrangements – Set up a monthly payment plan
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Bill discount program – Reduced rates for low income households
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LIHEAP assistance – Helps pay water bills for low income families
Contact the Water Department to ask about assistance if you are unable to pay your bill. They can help avoid service disconnection.
Account Management Tips
To effectively manage your City of Long Beach water account:
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Provide accurate account and contact information
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Carefully review monthly bills for errors
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Pay on time by due date to avoid penalties
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Contact the Water Department with any billing issues
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Enroll in paperless billing and/or auto-pay to streamline
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Update account information if moving or transferring service
Proactively engaging with your water account ensures reliable service and avoids problems.
Contact Information
If you need any assistance with your Long Beach water account, contact:
Phone: 228-863-1554
Email: [email protected]
Address: PO Box 929, Long Beach, MS 39560
The Water Department staff can answer billing questions, take payments, and help resolve any issues with your account.
Having access to water service is essential for every home and business in Long Beach. Pay your monthly water bill on time and in full using the online portal, phone system, mail, City Hall visits or the drop box. Avoid late fees and penalties by paying by the due date. Seek assistance if unable to make a payment. Keeping your account current ensures continuous water service.
Power
Long Beach, MS 39560
Joe Culpepper – Director
Chris Hull – Superintendent Water & Sewer
Ricky Skinner – Shop Foreman
Jan Berry – Office Manager
Jennifer Fitchie – Office Manager Water Department
Pay water bill in person at:
201 Jeff Davis Avenue
City Hall, 1st Floor
To mail payment- send to:
City of Long Beach Water Department
Long Beach, MS 39560
Utility Partners operates all sectors of Long Beachs Public Works department including streets; water and sewer; vehicle maintenance; parks, recreation and cemetery. The scope of services includes street maintenance, sewage pumping station maintenance, water distribution and collection, all metering functions, and water billing.
A severe cold snap can lead to frozen or broken pipes, which can stop water service and be expensive to repair. Some steps to help you avoid such an emergency:
- Know the location of your shut-off valve.
- If you leave for the winter, or if you have an unoccupied house or building, notify the water department to turn off the water service. Drain your system, disconnect and drain garden hoses and in-ground irrigation systems.
- Insulate any pipes or faucets that are located outside or in unheated areas.
If your pipes do freeze, place a warm towel or rag around the pipe or try a hair dryer with a low setting. Never thaw a frozen pipe with a torch or open flame. If your pipes break, shut off your water and water heater. If you are unable to locate the shut off valve, call Public Works at (228) 863-0440 for assistance.
Long Beach Services
New to our area and need to connect water, power, internet, phone, and cable then you have found the right place! Let us be your helping hand in finding the right resource to match your need. Browse the options and contact the provider of each service you are interested in and you are all set. Long Beach is positioned very nicely to take advantage of latest technologies in fiber data pipes, clean and renewable energy providers and much more.
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City of Long Beach Eliminates Convenience Fees and has New Payment Locations for Utility Payments
FAQ
Where do I pay my water bill in Laurel Mississippi?
What is the phone number for Long Beach Water emergency?
How do I Pay my Long Beach water bill?
Jan Berry – Office Manager Jamie Paige – Office Manager Water Department WATER DEPARTMENT Pay water bill in person at: 201 Jeff Davis Avenue City Hall, 1st Floor (228) 864-8531 – OR – To mail payment- send to: City of Long Beach Water Department P.O.Box 630 Long Beach, MS 39560 Online by clicking here Direct Debit Cancellation Form
Who do I contact if I have a utility bill in Long Beach?
For gas customers – Please contact Long Beach Utilities at (562) 570-2100 and/or after hours (562) 570-2140. For electricity customers – Please contact Southern California Edison at (800) 655-4555. PAY YOUR WATER BILL The City of Long Beach Commercial Services Bureau is responsible for overseeing the City’s utility billing services.
What does the city of Long Beach Commercial Services Bureau do?
The City of Long Beach Commercial Services Bureau is responsible for overseeing the City’s utility billing services. Want to see what a water efficient estimate of your water bill can be each month? Use our calculator to learn more. If you are experiencing a higher water bill than usual, please click here for more information.
Does long Beach utilities deliver cold water?
Long Beach Utilities only delivers cold water to your home or business. It is either gas or electricity that is used to heat up the water. For gas customers – Please contact Long Beach Utilities at (562) 570-2100 and/or after hours (562) 570-2140. For electricity customers – Please contact Southern California Edison at (800) 655-4555.
What services does utility partners provide in Long Beach?
Utility Partners operates all sectors of Long Beach’s Public Works department including streets; water and sewer; vehicle maintenance; parks, recreation and cemetery. The scope of services includes street maintenance, sewage pumping station maintenance, water distribution and collection, all metering functions, and water billing.