How to Pay Your North State Communications Bill: A Step-by-Step Guide

North State Communications provides internet, TV, and phone services to customers across North Carolina. Paying your monthly bill on time is important to avoid any service interruptions. North State offers several convenient ways to pay your bill either online, by phone, by mail or in person. This guide will walk through the step-by-step process for each payment option.

Pay Online

Paying online through your North State account is the fastest and most convenient way to pay your bill Here is how to pay online

Step 1: Login to Your Account

Go to northstate.net/myaccount and login with your username and password. If you haven’t registered, you can sign up using your account number from your latest bill.

Step 2: Select “Make a Payment”

Once logged in, choose “Make a Payment” from the menu. This will take you to the payment portal.

Step 3: Enter Payment Details

Select your payment method – credit/debit card or bank account, Enter your card or bank account information Then enter the amount to pay

Step 4: Confirm and Submit

Carefully review the payment details before submitting You’ll receive a confirmation message once the payment is complete

Paying online is fast, secure, and lets you avoid late fees as long as you pay by the due date.

Pay by Phone

To pay your North State bill over the phone:

Step 1: Call 1-855-223-0283

This is the North State automated pay-by-phone line. Have your account number and payment info ready.

Step 2: Follow the Prompts

The automated system will walk you through choosing your payment amount and entering your payment details.

Step 3: Get a Confirmation Number

After paying, make sure to write down the confirmation number for your records.

Step 4: Check Your Account

Login to your online account to confirm the payment was processed as expected.

Paying by phone only takes a few minutes if you have all your payment information handy before calling.

Pay by Mail

To pay your North State bill by mailing in a check:

Step 1: Have Your Bill Available

You’ll need your account number and the payment stub from your latest bill.

Step 2: Write Your Check

Make the check payable to North State Communications for the total amount due.

Step 3: Mail the Payment

Put your payment stub and check in the envelope and mail to:

North State Communications
PO Box 3090
High Point, NC 27264

Step 4: Confirm Payment

Login to your North State account to confirm they received your mailed check payment.

Allow 5-7 business days for your mailed payment to process to avoid late fees.

Pay in Person

To pay your bill in person at North State:

Step 1: Bring Your Bill

Have your current bill to reference your account number and amount due.

Step 2: Go to the North State Office

Visit the North State office at 4100 Mendenhall Oaks Pkwy in High Point, NC.

Step 3: Make Your Payment

Pay with cash, check or credit/debit card and get a receipt.

Step 4: Keep the Receipt

Hold on to the receipt as proof of your in-person payment.

Paying in person gives you the option to pay with multiple methods and get instant confirmation.

Avoid Late Fees

No matter how you pay your North State bill, make sure to pay the total amount due by the due date listed to avoid late fees being added.

Get Payment Assistance

If you are struggling to pay your bill, North State offers payment arrangements and extensions for qualifying customers. Contact them to learn more.

Paying your North State bill is quick and easy through various online, phone, mail or in-person options. Just be sure to pay the full amount by the monthly deadline to keep your services running smoothly.