The Henry County Water Authority provides water and sewer service to residents of unincorporated Henry County and parts of Hampton, Locust Grove, McDonough and Stockbridge, Georgia. They offer various convenient payment options for customers to pay their utility bills
The Henry County Water Authority serves over 48,000 water customers and 34000 sewer customers across their 150 square mile service area. They utilize advanced smart metering technology while maintaining competitive rates.
After receiving your monthly bill, you can pay it through the methods below. I’ll outline how to pay your Henry County Water bill online, by phone, in person or by mail.
Pay Online
The easiest way to pay your Henry County Water bill is online through their payment portal at henrycountywatercom.
First-time users will need to register for an account. Enter your contact and billing details. For security, you can store payment information for future transactions.
When logged in, you can view your balance and due date. Select Make Payment and submit your payment method to complete the transaction.
Online payments can be made anytime day or night. Credit card payments incur a small convenience fee. eCheck payments directly from your bank account are free.
Pay by Phone
Call 1-866-917-7368 to pay your Henry County Water bill over the phone using the automated payment system.
You will need to enter your account number and balance amount before selecting your payment method. Payments can be made by credit card or eCheck.
A $1.95 convenience fee applies to credit card phone payments. eCheck payments over the phone are free.
Pay by Mail
To pay your water bill by check or money order, mail your payment to:
Henry County Water Authority
PO Box 305355
Nashville, TN 37230-5355
Write your account number on the check or include your payment stub for proper crediting. Allow 7-10 business days for mailed payments to process.
Pay close attention to due dates when mailing payments to avoid late fees. Online or phone payments post faster near the due date.
Pay In Person
You can pay your Henry County Water bill in person at the HCWA office located at 1695 Highway 20 West, McDonough, GA 30253.
The office is open Monday-Friday from 8am-4:30pm. In-person payments can be made by cash, check, money order, or credit card.
A convenience fee applies only to credit card payments over $300 when paying in person.
Enroll in AutoPay
For automated payments, enroll in AutoPay through your online account. This automatically deducts your balance from your payment method each month.
AutoPay ensures your bill is paid on time without needing to remember to log in and submit payments manually. You can cancel or adjust AutoPay at any time.
Payment Assistance
Henry County Water offers payment arrangements for customers experiencing financial hardship. They can spread balances over multiple months.
Low-income customers may also qualify for bill payment assistance. Contact their office for details on potential discounts or aid programs.
Paying your Henry County Water Authority bill is quick and convenient through the available options. Pay online, phone, mail, auto-pay or in person. Maintain your account in good standing to ensure continued water service.
What you will need to pay your Real Estate taxes?
Both of these items are also located on your tax bill.
Henry County Water Authority (HCWA): WaterWorks Experience 2023
Does Henry County Water Authority offer nexbillpay?
Henry County Water Authority has partnered with Nexbillpay to extend an additional payment option for customers interested in using their check, debit, or credit cards. Nexbillpay is a trusted third-party automated payment service that allows you to pay online. You will need your Account Number provided on your statement.
Does Henry County Water Authority charge a convenience fee?
Henry County Water Authority has multiple options for our customers: All card payments over $300.00 made in person/over the phone will incur a 2.95% convenience fee. Please note that HCWA uses an automated system to process checks so all mailed payments MUST include the payment STUB located at the bottom of your bill.
How do I contact Henry County Water Authority?
Telephone number: (770)957-6659. Fax number: (678)583-2466. Our email address is [email protected]. Henry County Water Authority has multiple options for our customers: All card payments over $300.00 made in person/over the phone will incur a 2.95% convenience fee.
Does Henry County Water Authority keep the invoicecloud service fee?
Henry County Water Authority does not keep any part of the InvoiceCloud service fee. InvoiceCloud is a separate entity providing a service for all the customers of Henry County Water Authority. NOTICE! If your account is delinquent, disconnected, or in the disconnect process, you MUST contact our office BEFORE you make a payment.
Is Henry County water authority liable if I receive a Disconnect Notice?
IMPORTANT: Henry County Water Authority is not liable if you receive a disconnect notice and do not call our office before making payment. Your services may be disconnected and will be subject to a reconnection fee. If you are disconnected, your account balance plus a reconnection fee will need to be paid in FULL before services are reconnected.
Does Henry County have a water system franchise?
The franchise of the Henry County Water System includes the entire county with the exception of the Corporate Limits of Abbeville, Headland and Newville, and the service areas of the two other rural water systems.