Receiving medical care from the top-ranked Yale Medical Group means accessing world-class doctors and facilities. Of course excellent care comes with billing and payment responsibilities as well. This guide explains how to pay your Yale Medical Group medical bills through the various convenient options available.
The Yale Medical Group is part of the Yale School of Medicine academic medical practice. With over 1,400 physicians across 200 specialties, it is one of the largest medical group practices in the United States. Yale doctors and hospitals utilize the latest medical advances and treatments in patient care.
After receiving services from Yale Medical Group physicians and facilities you will receive a bill that is payable to Yale Medicine. Below are details on how you can pay your Yale Medical bill.
Pay Online Through MyChart
The fastest and easiest way to pay your Yale Medical Group bill is through the MyChart online patient portal. MyChart provides 24/7 access to your medical records, test results, appointment information, and billing.
To pay your bill via MyChart, first log into your account. Then navigate to the Billing section. Here you can view your account balance, make a one-time payment, or set up recurring payments.
If you do not have a MyChart account, you can pay as a guest. Provide your Yale Medicine account number or invoice number to lookup your balance. Then enter your payment information to complete the transaction.
MyChart accepts all major credit and debit cards. Payments post instantly so you don’t have to worry about due dates or late fees.
Pay by Phone
Call the Yale Medicine Central Billing Line at 1-800-826-9922 to pay your medical bill over the phone. Representatives are available Monday through Friday from 8:30am to 5:00pm Eastern.
To pay by phone, you will need to provide your Yale Medicine account number or invoice number. Let the representative know you wish to make a payment. They can process credit card payments only.
Phone payments allow you to speak directly with a billing specialist when paying your bill. However, online payments post faster without waiting on hold.
Pay by Mail
Mail in a paper check or money order to:
Yale Medical Group
PO Box 904
New Haven, CT 06504
Be sure to include your Yale Medicine account number on the check so your payment is properly credited.
Allow 7-10 business days for mailed payments to process. Pay close attention to bill due dates so that your payment arrives on time to avoid late fees.
Enroll in AutoPay
For hands-free bill payment, enroll in AutoPay through MyChart. This automatically charges your credit card on file each month to pay the balance due.
With AutoPay, you don’t have to remember to log in and manually pay each bill. Payments happen automatically on the due date, helping you avoid late fees.
You can cancel or adjust AutoPay at any time through MyChart. Manage your payment method and billing details through your MyChart account settings.
Financial Assistance and Payment Plans
Yale Medicine offers financial assistance programs for patients who qualify based on financial need. Discounts may be available based on your income level and medical expenses.
Payment plans allow you to spread out your balance over multiple smaller payments. Plans can be customized based on the amount owed.
Contact the Yale Medical Group billing department for details on financial assistance or to set up a payment plan. Let them know if you are experiencing financial hardship in paying your medical bills.
Billing Questions? Ask!
If you ever have questions about your Yale Medical Group bill, do not hesitate to reach out to the billing team. You can email [email protected] or call 1-800-826-9922.
The billing staff can explain charges, adjust invoices, set up payment plans, and more. They understand medical bills can be complex and are happy to help.
By leveraging the convenient payment options available, you can keep your Yale Medical account in good standing. Pay online, by phone, or mail based on your preference. And reach out with any billing questions.
How to read your bill
Yale New Haven Health bills show activity and balances due for hospital where a patient liability has been incurred. View a sample billing statement (below) or visit our Resources section for more help.
How to negotiate a medical bill and other insurance tips
FAQ
How do I contact Yale Medicine billing?
What hospitals did Yale buy by?
What payment methods does Yale Health accept?
We accept: Payment by credit card (Mastercard, Visa, Discover) can be made by calling 203-436-8882 or by utilizing our online pay portal. Please have your invoice available when you access the portal. Yale Health does not use MyChart for billing nor receiving payments.
Does Yale New Haven health use a combined billing statement?
For Yale New Haven Health hospitals and Northeast Medical Group services, we use a combined billing statement, which means that we bill you for both the doctor and the use of the hospital and equipment on the same bill. What are the different adjustments under my visits on my monthly statement of account?
Does Yale New Haven health offer paperless billing?
Yale New Haven Health offers paperless billing. If you are a MyChart user, you were automatically switched over to paperless billing in January 2023. If you are not on MyChart, you can sign up now. Use MyChart to make a payment on your account, or make a payment as a guest. Do you have questions about your bill?
Does Yale New Haven health system accept health insurance?
Yale New Haven Health System hospitals accept most major managed care and governmental health insurance plans in the Northeast. We have more information. Check our Frequently Asked Questions and take a step through the billing process. Was this page helpful?
How do I contact Yale New Haven health?
Please dial 9-1-1. Yale New Haven Health is excited to offer a better billing experience with paperless billing through our MyChart patient portal. You can also opt out of paperless bill if you prefer to receive statements by mail.
Who pays the balance of a Yale New Haven health account?
The guarantor is the person or entity responsible for paying the balance of an account. Why do I need to register each time I visit a Yale New Haven Health location? Information gathered from patient registration is stored in our computer system.