A Guide to Paying Your Utility Bill in Camas, WA

Living in the beautiful city of Camas, Washington comes with access to essential utilities like water, sewer, garbage collection and more. And as a resident, it’s your responsibility to pay your Camas utility bill on time each month. This comprehensive guide will walk through the key details on viewing and paying your Camas utility bill.

We’ll cover everything from bill delivery methods, payment options, fees, and other important information around paying your utility bill with the City of Camas. Let’s get started!

About Camas Utility Billing

The City of Camas handles billing and payment processing for the following core utilities

• Water service
• Sewer service
• Garbage collection
• Recycling collection

Bills are sent out every two months on a bi-monthly schedule So you’ll receive a bill from the City of Camas utilities department around every 60 days

Common billing cycles are:

• January/February
• March/April
• May/June
• July/August
• September/October
• November/December

Bills must be paid by the due date printed on your statement to avoid late fees or service disruption. Now let’s look at the different ways you can pay your Camas utility bill.

Paying Your Camas Utility Bill In-Person

The City of Camas has an in-person payment office located at City Hall where you can pay your utility bill by cash, check, or credit card:

City of Camas Finance Department
616 NE 4th Avenue
Camas, WA 98607

Office hours are:

• Monday – Friday: 9am – 5pm
• Closed daily: 12pm – 1pm
• Closed on holidays

When paying in-person, you can also purchase permits, licenses, or handle other city business at the same time. Just be sure to bring your current utility bill with you.

Paying Your Camas Utility Bill by Mail

To pay your utility bill by mail, you’ll need to send a check or money order to the City of Camas utility billing address:

City of Camas
Attn: Utility Billing
P.O. Box 1055
Camas, WA 98607-1055

Be sure to include your payment stub from your bill to expedite processing. Allow 7-10 days for mailed payments to reach the city and be applied to your account.

Paying Your Camas Utility Bill Online

For fast and secure online payments, the City of Camas offers an online bill pay system through their website:

www.cityofcamas.us/onlinebillpay

To pay online, you’ll need to have your account number and invoice amount handy. The online system accepts Visa, Mastercard, American Express, and Discover cards.

Online payments are applied to your account immediately after the transaction processes. So paying online is the quickest way to avoid late fees.

Paying Your Camas Utility Bill by Phone

You can pay your Camas utility bill over the phone by calling 360-817-1561. This automated phone system will guide you through the payment process.

Have your account number, invoice amount, and credit/debit card ready when you call. The same convenience fees apply as with online payments.

Convenience Fees for Online & Phone Payments

While paying online or by phone is fast and convenient, there are small convenience fees that apply:

• $1.50 fee for online payments
• $3.00 fee for automated phone payments

So your total payment when using these options will be your invoice amount plus the applicable convenience fee. Just factor this small surcharge into your budget when using these payment methods.

Processing Time for Payments

The City of Camas processes and applies payments to accounts quickly:

• Online payments: Applied immediately

• Mailed payments: Allow 7-10 days

• Phone payments: Applied within 1-2 business days

• In-person payments: Applied same day

As long as you pay by the due date, your payment will process in time to avoid late fees.

Late Fees and Disconnection Policies

If your utility bill is not paid by the due date, you will incur late fees and risk service disconnection. Here are the important details:

• Late fee: 10% penalty fee applied to past due balances

• Shut off notice: Delivered 15 days after due date if unpaid

• Service disconnection: Approximately 30 days after due date for non-payment

So be sure to pay your bill in full by the due date printed on your statement. If you anticipate issues, contact the utility billing office immediately to discuss payment plan options before your account becomes past due.

Account Management and Billing Questions

For account management needs or billing questions, contact the City of Camas utility billing team:

Phone: 360-834-2462

Email: [email protected]

The finance department can help with:

• Billing questions
• Payment troubleshooting
• Payment plan options
• Updating account information
• And more!

Don’t hesitate to reach out by phone or email if any needs come up related to your utility account and billing.

Recap of Key Camas Utility Bill Pay Tips

• Bills sent bi-monthly

• Due dates around 25th of every other month

• Pay online for fastest processing

• Note convenience fees for online/phone payments

• Mail 7-10 days for checks to process

• Avoid late fees and disconnection by paying on time

• Contact billing office with any account issues

By understanding the various payment options and billing practices for Camas utilities, you can easily keep your account in good standing. Use this guide as a resource for managing your City of Camas utility bill responsibilities.