How to Pay Your Arlington Water Bill by Phone

Paying your water bill is an essential routine for all homeowners and residents in the Arlington, Texas area. For those times when you need a fast and convenient way to pay your Arlington water bill paying by phone is a great option.

In this guide, we’ll walk through step-by-step how to pay your Arlington water bill over the phone using the city’s automated payment system. We’ll also cover key information on Arlington water billing, fees, and customer service contacts

Overview of Arlington Water Utilities

Arlington Water Utilities provides water and sewer service to the City of Arlington as well as some surrounding communities, Here are some quick facts about Arlington Water Utilities

• Provides service to over 100,000 residential and commercial customers

• Monthly water bills are sent out around the 1st of each month

• Bills are typically due around the 25th of each month

• Several payment options available – online, phone, mail, auto-draft, etc.

• Customer service phone number is 817-275-5931 for billing and payment questions

Now, let’s look at how to easily pay your water bill by phone.

How to Pay Your Arlington Water Bill by Phone

Paying your Arlington water bill by phone is a fast and convenient option that can be done 24/7 using the city’s automated payment system. Follow these steps:

Step 1: Have your water bill handy

Locate your most recent Arlington water bill which will have key details needed:

• Account number
• Total amount due
• Service address

Having this information ready will make the phone payment process quick and easy.

Step 2: Call the Arlington Water Utilities payment line at 817-459-6777

This is the automated payment processing line which is available 24/7.

Step 3: Enter your Arlington water account number

Enter your full Arlington water account number when prompted. This connects your call to your account.

Step 4: Select the “Make a Payment” option

Using your phone keypad, select the menu option to make a bill payment.

Step 5: Enter payment amount

When prompted, enter the total payment amount you wish to make towards your water bill. You can pay the full balance or a partial payment.

Step 6: Enter credit/debit card information

To process the payment, you will need to enter your full credit or debit card number, expiration date, and CVV security code.

Step 7: Listen for confirmation number

The automated system will process your payment and provide a confirmation number. Be sure to write this down as proof of your phone payment.

And that’s it! By following these steps you can easily pay your water bill over the phone in just a few minutes.

Helpful Tips for Paying by Phone

Here are some tips to make sure your phone payment goes smoothly:

• Call from a quiet area so you can clearly hear the prompts.

• Have your credit/debit card ready instead of getting it mid-call.

• Note the confirmation number at the end for your records.

• Double check your account number when entering it.

• You can opt to have a receipt mailed to you for phone payments.

• If you need assistance, you can press “0” to speak with a representative.

Paying by phone is all automated so have all your information handy before you call to breeze through the process.

Convenience Fees for Phone Payments

One thing to be aware of is that Arlington Water Utilities charges a $1.50 convenience fee for payments made by phone. This fee will be added to your total payment amount.

So if your water bill is $50, your total payment when paying by phone will be $51.50.

While not ideal, the convenience fee is a small price to pay for the ability to pay your bill quickly by phone at any time day or night. Just account for the extra $1.50 fee in your payment amount.

Payment Receipt and Processing Time

After paying over the phone, you can request to have a receipt mailed to you. Otherwise, your payment will be reflected on your account typically 1-2 business days after paying.

Payments made before 5:00pm on weekdays are processed same day. Payments after 5:00pm or on weekends will process the next business day.

So you can have confidence your phone payment will be credited to your account quickly!

Payment History and Account Management Online

While the phone system allows fast bill payments, Arlington Water Utilities also offers robust online account management.

After creating a secure online profile on their website, you can:

• View payment history and billing statements
• Set up automatic monthly payments
• Go paperless with eBills
• Monitor water usage
• And more!

Check out www.arlingtontx.gov/water to create your online account. Combining online account tools and the pay-by-phone option gives you comprehensive management over your Arlington water account.

Contacting Arlington Water Utilities

For billing questions, service issues, or other needs, Arlington Water Utilities customer service team can be reached by:

• Phone: 817-275-5931

• Email: [email protected]

• Website contact form: www.arlingtontx.gov/water

So don’t hesitate to reach out by phone or online if any needs arise with your Arlington water account.

Recap of Key Tips for Paying Water Bill by Phone

• Have your latest bill handy when you call

• Enter account number carefully

• Note the $1.50 convenience fee per call

• Write down the payment confirmation number

• Payments process within 1-2 business days

• Check online account management tools as well

• Contact customer service with any questions!

Paying your water bill over the automated phone system is a fast and reliable payment method for Arlington residents. Follow the steps outlined above to pay your bill quickly 24/7 while avoiding late fees. Combine with the online account tools for full account management convenience.