Paying your electric bill online with Citizens Electric Corporation is easy and convenient. This comprehensive guide covers everything you need to know to utilize Citizens Electric’s online payment options to pay your bill quickly and securely.
Accessing Your Citizens Electric Account Online
To get started with online bill payment you first need to access your Citizens Electric online account
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Go to the Citizens Electric website and click on “My Account” in the top menu bar.
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If you already have an online account, enter your username and password and click “Login”.
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If you don’t have an account, click “Register” to set up your credentials using your Citizens Electric account number, email, phone number, and mailing address.
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Once logged in, you will see your current balance due and can view past statements.
You can also call Citizens Electric at 877-876-3511 to receive any account details required to pay online.
Paying Your Electric Bill Through the Website
Citizens Electric offers a few quick options to pay your bill through their website:
Pay Now
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On your account dashboard, click “Pay Now” next to your current balance.
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Choose whether to pay in full or a custom amount.
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Enter your credit card, debit card, or bank account details.
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Review payment details and submit payment.
Pay Now allows fast, one-time payments whenever your bill is due.
Schedule Payments
You can schedule one-time future payments or set up recurring autopay:
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Click “Scheduled Payments” and select one-time or recurring options.
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Pick the invoice date and payment method. AutoPay will process each month automatically.
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Review details and complete payment scheduling.
Pay By Phone
Citizens Electric offers an automated phone payment system available anytime at 877-876-3511. Have your account number ready.
Payment Methods Accepted
You have various ways to pay your Citizens Electric bill online or by phone:
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Credit/Debit Card – Visa, Mastercard, American Express, Discover
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eCheck – Pay directly from your checking or savings account
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Cash – Pay in-person at any Citizens Electric office
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Check – Mail in a physical check payment
Having these options makes completing your electric bill payments simple each month.
Assistance Programs
If you are having difficulty paying your electric bill, Citizens Electric offers programs that may be able to help:
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Budget Billing – Pay an averaged amount each month to help budget costs.
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Payment Arrangements – Set up a monthly payment plan for past due balances.
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Energy Assistance – Provides bill payment assistance for qualified households.
Contact Citizens Electric early on if you are struggling to pay your electric bill. There are options available to help avoid service disruptions.
Account Management Tips
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Sign up for paperless billing and autopay to simplify electric bill payments.
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Update your contact details and payment methods to keep your account current.
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Use the Citizens Electric mobile app to monitor usage and payments.
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Refer to monthly statements for account resources like energy assistance programs.
Properly managing your electric account can help avoid late fees or disconnections.
Troubleshooting Problems
If any issues come up with your Citizens Electric online account or bill payments, here is how to get help:
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Check the FAQ page on the Citizens Electric website for answers to common questions.
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Use the live chat feature on the website to message a Citizens Electric representative.
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Call 877-876-3511 to speak with Citizens Electric customer service.
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Email questions to [email protected] for assistance from customer support staff.
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Visit any Citizens Electric office in-person for hands-on help with your electric account.
Having your account number handy speeds up the process when you reach out for assistance. Acting quickly helps resolve any problems before your due date.
Paying your Citizens Electric bill online is fast, easy, and secure. Follow this guide to access your account, pay bills through the website, and leverage available assistance programs if needed. With these tips, managing electric bill payments will be smooth and hassle-free.
Make Payments, and Check Your Usage with the SmartHub App
With the SmartHub app, you can manage your account any place, any time, on your mobile device. Payment options, usage data, billing history, outage reporting and more are all at your fingertips.
All you need is your account number, an email address, and one of the below links to sign up!
Dont have a smartphone? No worries! The same benefits can be utilized through our website portal, right from your computer. Just click the web portal link below.
MANAGE YOUR ACCOUNT LIKE NEVER BEFORE!
SmartHub has features that make managing your account as easy as possible. Whether through the web, your smartphone or tablet (Android or iOS), you’ll be able to pay your bill, view your usage, contact member services, and get the latest news.
As soon as you log in, you’ll have access to view your billing history and make a payment with just a few clicks. You’ll be able to see your current bill, along with bills from the previous month or even the previous seasons, if you want to compare costs. Not only will you see your billing history, but you’ll be able to view your actual use. You can see how your use is trending over time, which will allow you to take steps to lower your bill.
Making payments through SmartHub is fast and easy. The first time you make a payment either through the web or through your mobile device, you’ll be able to securely store your payment information for future transactions. The next time you need to pay your bill, it will only take a couple of clicks.
You’ll also be able to see important notices with SmartHub. You’ll be able to select how you want to be notified about your bill, including email and text messaging. You’ll even get to set usage thresholds so that you’ll know when you’re using more than you’d like which will help you keep your electricity bill as low as possible.
Contact us for member service requests or with any questions you may have.
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FAQ
What is the phone number for Citizens Electric Jackson MO?
What is paying bills online?
How do I pay my electric bill at Citizens’ Electric?
Citizens’ Electric offers a variety of convenient ways to pay your electric bill. The full-service counter at the Company office accepts cash, checks and money orders. A walk-up payment slot is available when paying by check or money order. Send checks and money orders to 1775 Industrial Blvd., Lewisburg, PA 17837.
Where can I pay with Citizens Electric Corporation?
Contact us today! Citizens Electric Corporation authorized payment locations will now include all CVS Pharmacy, Dollar General, Walgreens, Walmart, and participating 7-Eleven locations. This change allows members access to nine convenient locations across the service territory, plus 36 additional retail locations within minutes of the area.
What is citizens’ electronic bill presentation & payment solution?
Citizens’ electronic bill presentation and payment solution offers instant access to your electric accounts 24 hours a day, 7 days a week. You can view your electric bill, customer data, statements, payment history, and lots of detail about your energy usage. You can report an outage, view outage status and make service requests on line.
How do I contact Citizens’ Electric?
If you have questions, please call Citizens’ Electric at (570) 524-2231. Recognizing the need to protect responsible utility customers, the state of Pennsylvania passed Senate Bill 677, also known as ACT 201. ACT 201 is intended to help utilities keep costs down by setting new rules for:
Does Citizens’ Electric provide safe and reliable utility service?
Citizens’ Electric will continue to provide you with safe and reliable utility service, clear and concise bills, and fair policies. You, the consumer, should know your rights and fulfill your responsibilities to maintain your service. As a residential utility customer, you have the right: to safe and reliable service.
Is Citizens’ Electric Company a certified electronic representation of the tariff?
Citizens’ Electric Company has certified to the Pennsylvania Public Utility Commission that this is an accurate, electronic representation of the tariff which is officially filed at the Commission.