A Complete Guide to Paying Your San Antonio Water Systems Bill Online

As a customer of the San Antonio Water System (SAWS), you likely receive a monthly bill for your water and sewer services. Paying this bill on time and accurately is essential to avoid service disruptions. Fortunately, SAWS offers a quick and easy way to pay your bill online through their website.

In this comprehensive guide, we’ll walk through everything you need to know about paying your SAWS bill online We’ll cover creating an account, payment options, managing your account, and getting help. Learning to properly use the SAWS online payment system can save you time and headaches

Overview of San Antonio Water Systems

First a quick background on SAWS. They are the water and sewer utility provider for the greater San Antonio area. SAWS treats and delivers drinking water collects and cleans wastewater, and manages stormwater infrastructure throughout their service area.

If you live within the SAWS jurisdiction you likely receive monthly bills for water and sewer service. SAWS offers various programs to help customers manage payments if needing financial assistance.

Understanding your usage, rates, and billing cycles is key to budgeting for your SAWS bill each month. Don’t hesitate to contact them if you need help reading your bill.

Creating Your SAWS Online Account

To pay your SAWS bill online, you first need to set up an online account. This allows you to securely access your account details, statements, and payment options.

Follow these steps to create your online SAWS account:

• Visit SAWS.org and click on “Sign In” in the top right corner.

• Click on “Sign Up” if you don’t already have an account created.

• Enter your SAWS account number and an email address.

• Create a username and password.

• Agree to the terms of use.

Once registered, you can start managing your SAWS services through the convenient online portal. Be sure to record your login credentials in a safe place.

Payment Options for Paying Your Bill

SAWS offers several flexible options for paying your water/sewer bill through the online account system:

• Credit/Debit Card – Visa, MasterCard, American Express, Discover

• Electronic Check – Directly from your checking or savings account

• AutoPay – Set up recurring automatic payments each month

• Paper Check – Mail in a payment if you prefer checks

• In Person – Pay at an authorized payment center

Choose the most convenient payment method that suits your needs each month. SAWS makes paying your bill quick and hassle-free.

Step-by-Step Instructions to Pay Online

Follow these simple steps when you’re ready to pay your SAWS bill online:

1. Login to your SAWS online account at SAWS.org.

2. From the homepage, click on “Pay Bill” or navigate to the Payments tab.

3. Select your preferred payment method and enter your payment details.

4. Enter the payment amount. You can pay the full balance, a partial amount, or make a custom payment.

5. Verify that all payment information is correct.

6. Click Submit Payment to complete the transaction.

You should receive a confirmation email with your payment details and updated account balance shortly after paying. The funds will immediately post to your SAWS account.

Setting Up Convenient AutoPay

One of the handiest options SAWS offers is AutoPay for automatic recurring payments. With AutoPay, your bill gets paid on its due date each month directly from your payment method.

Activating AutoPay is easy:

1. From Account Settings, click on AutoPay.

2. Check the box to enable automatic payments.

3. Enter your preferred payment account details.

4. Pick the day each month you want payments to process.

5. Save your selections.

AutoPay ensures you never miss a payment or deal with late fees again. Just monitor your monthly statements closely for billing accuracy.

Managing Your SAWS Account Online

The online account portal provides many useful features beyond just payments including:

• Viewing current and past billing statements

• Monitoring your daily water usage

• Updating account and contact information

• Enrolling in paperless eBilling

• Signing up for bill reminders and alerts

• Starting or stopping service

• Submitting meter readings

• Downloading 1099 tax forms

Take advantage of the account management tools to have full visibility and control over your SAWS services.

Getting Help with Your Account or Payments

Hopefully this guide provides all you need to know to pay your SAWS bill quickly online. But if any questions come up, SAWS offers excellent customer service through:

• Live chat with support agents on SAWS.org

• Calling 210-704-SAWS (7297) to speak to a billing representative

• Emailing customer service inquiries

• Visiting in person at their main office or payment locations

Don’t hesitate to reach out by phone, online, or in person if you need any assistance with your account or payments. SAWS aims to provide an exceptional customer experience.

Paying your SAWS water and sewer bill online is the most convenient option for customers. By setting up an online account, you can securely manage payments, statements, account settings, and more. Choose between credit/debit cards, bank payments, AutoPay, and other options to pay your bill. Properly managing your SAWS account through the online portal helps simplify your monthly finances and avoid any service disruptions.