How to Pay Your Bill Online with Valley Vista Services

Valley Vista Services provides waste management and recycling services to residents and businesses in parts of Los Angeles County and Orange County, California. Paying your Valley Vista Services bill on time ensures uninterrupted service. Valley Vista offers convenient online bill pay options to pay your bill anytime from your computer or mobile device. This article explains how to set up an online account, make payments, manage autopay, and get help with your Valley Vista Services bill.

Valley Vista Services Company Overview

Valley Vista Services is a family-owned waste management company serving over 250000 residential and commercial customers across 12 cities in Los Angeles and Orange Counties. They offer trash, recycling, and green waste collection along with roll-off dumpster rental services.

Valley Vista operates a fleet of natural gas-powered collection trucks to reduce environmental impact They partner with materials recovery and recycling facilities to maximize waste diversion from landfills Valley Vista Services aims to provide sustainable waste solutions tailored to each community they serve,

Online Account Registration on Soft-Pak

Valley Vista Services utilizes an online billing system called Soft-Pak to allow customers to view and pay bills electronically. You will first need to register for a Soft-Pak online account. Here are step-by-step instructions:

1. Go to the Valley Vista Services payment portal webpage Click on the “Pay Online” button,

2. On the Soft-Pak login page, click on the “Register Now” link.

3. Enter your email address and create a password. The password must be 3-10 characters.

4. On the registration form, enter your 9 or 10 digit Valley Vista customer number from your bill. It will be formatted as “VV-1234567-8”.

5. Enter the access code printed below your account number on your paper bill. The access code is typically 5-6 digits.

6. Provide your name, contact details, and billing address. Double check that all information entered matches your billing account.

7. Agree to the terms of use and click submit. A confirmation email will be sent to your registered email address.

Once registered, you can log into your Soft-Pak account anytime to view your current account balance, payment history, and make online payments. Remember your username and password to access your account going forward.

Making Online Bill Payments with Soft-Pak

The Soft-Pak online portal provides a fast, easy way to pay your Valley Vista Services bill. To make an online payment:

• Log into your Soft-Pak account at the Valley Vista payment portal webpage.

• The homepage shows your account balance and upcoming autopay schedule. Click “Pay Invoices” to make a one-time payment.

• Select the invoice you want to pay by checking the box next to it. You can pay the total Current Balance or select individual invoices.

• Enter the payment amount and select a payment method. Options include credit/debit card, checking account, or savings account.

• Enter your payment method details and billing information then click “Continue” to process the payment.

• Review the payment confirmation page to ensure payment was completed successfully. You will also receive a confirmation email.

You can view payment history and print receipts within your Soft-Pak account anytime. Payments made before 12 PM Pacific should post to your account the same business day.

Managing Autopay Through Soft-Pak

Setting up automatic monthly payments through Soft-Pak is a convenient way to ensure your Valley Vista Services bill is paid on time. To enroll in autopay:

• In your Soft-Pak account, click on “Scheduled Payments” in the left menu.

• Choose “Add a Scheduled Payment” and select the account you want to autopay.

• Pick the day each month you want payments processed. Your due date or a few days before is recommended.

• Enter the payment amount. You can choose to pay the total balance or fixed amount each month.

• Select the payment method and enter details. Autopay works with credit/debit cards and bank accounts.

• Check the autopay terms and enable the recurring schedule.

• Autopay will activate after you process your next manual payment. Payments will recur monthly on the scheduled date.

You can edit, pause, or cancel the autopay schedule any time through your Soft-Pak account. Autopay gives you peace of mind knowing your bill is paid on time automatically each billing period.

Getting Help with Your Valley Vista Services Bill

If you have questions about your Valley Vista Services bill, need help with payment options, or are facing account issues, contact customer service for assistance:

• Call 800-442-6454 Monday to Friday 8am to 5pm or Saturday 8am to 1pm. Closed major holidays.

• Email questions to [email protected] for a response within 1 business day.

• Live chat with a representative through the Valley Vista Services website during business hours.

• Visit the office located at 14048 E. Valley Blvd, La Puente, CA 91746. Monday to Friday 8am to 5pm, closed 11am-2pm.

• For past due accounts, call 626-961-6291 or email [email protected] to reactivate service.

Paying your Valley Vista Services bill through the convenient online payment portal ensures uninterrupted collection of trash, recycling, and other waste. Contact Valley Vista immediately if you anticipate any issues paying your bill on time.

Consequences of Not Paying on Time

It is important to pay your Valley Vista Services bill in full and on time to avoid account suspension or additional fees. Here is what can happen if your account becomes past due:

• Late Payment Fee – A 10% late fee will be charged if payment is received after the due date.

• Service Suspension – Accounts 30 days past due are subject to temporary service interruption.

• Reactivation Fee – If service is interrupted, a $25 reactivation fee will apply when the balance is paid.

• Collection Agency – Accounts over 90 days past due will be sent to a collection agency. You are responsible for repayment as well as collection fees.

• Credit Reporting – Severely delinquent accounts may be reported to credit bureaus, negatively impacting your credit score.

Avoid service disruptions and additional penalties by paying your bill on time. Contact Valley Vista Services immediately if you anticipate difficulty making a payment by the due date.

Why Paying Your Bill Matters

Paying your Valley Vista Services bill not only ensures continuous waste collection at your home or business, but also supports community programs and infrastructure. Your payment allows Valley Vista to:

• Provide reliable, sustainable waste services to your neighborhood.

• Invest in cleaner fuel trucks and recycling technology to protect the environment.

• Offer bulky item pickup and neighborhood clean-up events.

• Support local jobs and economic growth in your community.

• Provide exceptional customer service when you need help.

Responsibly managing your Valley Vista account contributes to cleaner, healthier communities for all residents.

Paying your Valley Vista Services bill is quick and easy through the Soft-Pak online payment portal. Sign up for a Soft-Pak account using your account number and access code. Make one-time payments or set up autopay with just a few clicks. Contact Valley Vista customer service if you need assistance with your bill. Staying current on your payments ensures reliable waste services while supporting environmental sustainability and local jobs.