Getting a bill from your city utilities or services can be confusing if you’re unfamiliar with the payment options. The city of Monroe aims to make bill payment as quick and convenient as possible for residents. Whether you need to pay a utility bill, court fine, permit fee or other city invoice, Monroe offers various ways to pay.
In this comprehensive guide, I’ll walk through the different methods to pay your bill to the city of Monroe.
Overview of Monroe Bill Payment Options
The city of Monroe provides several payment options to suit different needs
- Pay online through the city website
- Pay by phone
- Pay by mail
- Pay in person at City Hall
The fastest and most convenient options are paying online or by phone. But Monroe offers flexible in-person and mail alternatives too. Keep reading to learn more about utilizing each bill pay method.
Pay Your Monroe Bill Online
Paying your city of Monroe bill online is the quickest and easiest way to get it done Here are the steps to pay online
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Go to the city of Monroe website and find the online bill pay page.
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Select the type of bill you need to pay (utility, court fine, permit fee, etc.)
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Enter your relevant account number or billing details
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Submit payment using your credit/debit card or bank account.
Your payment will post instantly. Paying online helps avoid late fees or penalties. Just be aware that a third-party transaction fee may apply.
Pay by Phone
You can also pay your Monroe city bill conveniently over the phone.
To pay by phone:
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Locate the bill payment phone number on the city website or billing statement.
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Call the number and follow the prompts.
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Provide your account details to access your bill.
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Make your payment using a bank account, credit card or debit card.
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Record your confirmation number.
Phone payments offer a fast way to pay on your schedule. Just make sure to call during available customer service hours.
Pay by Mail
If you prefer to pay your Monroe bill by physical check, here are the steps:
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Write a check payable to “City of Monroe” for the amount due.
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Include your payment stub or invoice that was mailed to you.
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Mail the check and stub in the return envelope provided.
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Allow 5-7 business days for the mailed payment to process.
Mailing a check lets you easily pay with paper checks from home. Just don’t forget to mail it in time to receive credit by your due date.
Pay in Person
For those who prefer to pay bills in person, you can visit Monroe City Hall. Here are some tips for paying city bills at City Hall:
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Bring your billing statement or invoice.
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Locate the cashier’s office or customer service desk.
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Have your payment method ready – cash, check, credit/debit card.
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Obtain a receipt for your records.
Paying at City Hall allows you to take care of your bill in one trip. Just be sure to check office hours and locations within the building.
What If You Miss the Due Date?
If you forgot to pay your Monroe city bill on time, take action quickly:
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Contact the city right away to discuss your situation. Late fees or penalties may be waived if it’s your first time.
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Ask about a short-term extension or payment plan to pay past due bills incrementally.
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If eligible, apply for financial assistance programs to help pay utility or other city bills.
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Set reminders and enroll in autopay or paperless billing to avoid missing future due dates.
By communicating promptly, you can potentially avoid disconnection of utilities or other serious consequences of unpaid city bills.
Paying Your Monroe Bill: Quick Recap
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Pay online on the city website for fast, secure payment
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Call the bill pay phone number to pay over the phone
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Mail a physical check with your billing stub
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Visit City Hall in person to pay cash or credit/debit
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Ask about assistance if you are unable to pay on time
Paying city bills promptly can help you avoid penalties. Now you know the quickest methods to pay the city of Monroe right on time, every time.
The temporary utility bill payment drop box is now located at 769 Village Way.
During a National Weather Service heat-related alert, you may request reinstatement of service by calling 360-794-7400 during the period covered by the alert.
IMPORTANT NOTICE
City Hall will has been temporarily relocated while the Administrative Wing of the Municipal Campus is being remodeled. Utility Billing is located at 14841 179th Ave. SE, Suite 320 Monroe, WA 98272. Learn more about the remodel and relocation of staff on the project webpage.
We accept Visa, Mastercard, and Discover cards for in-person payments at City Hall (14841 179th Ave SE Suite 320, Monroe, WA 98272) and online at monroewa.gov/pay. ACH payments via bank accounts are also accepted online. Note: Were working to resolve issues with American Express checking accounts for ACH payments. Thank you for your patience while our vendor works towards a resolution.
Do you need help paying your utility bill? The following organizations may be able to help:
- Salvation Army 425-259-8129
- St. Vincent DePaul 425-355-3504
- Take the Next Step 360-794-1022
- Volunteers of America 360-793-2400
- Cascade Community Church: 206-486-2681
- Snohomish County Low Income Water Assistance Program: Hours for client interviews are Monday thru Thursday from 9:30 A.M. to 11:30 A.M. & 1 to 3:30 P.M at 425-388-3880. Or apply online: Energy Assistance | Snohomish County, WA – Official Website (snohomishcountywa.gov).
RESIDENTIAL WATER, SEWER, & STORM WATER RATES:
Residential Monthly Water Utility Base Rate (Per 3/4 ” Meter), up to 400 cubic feet (CF):
In City $28.07 / Outside City $42.11
Water Consumption Charge for Each 100 CF over 400: In City $7.99 / Outside City $11.99
Residential Monthly Sewer Utility Flat Rates:
In City $92.15 / Outside City $138.23
Residential Monthly Storm Water Utility Flat Rate:
In City only: $21.14
Miscellaneous Rates
Late Fee: 10%, $5 minimum
Return Check Fee: $30.00
Water Shut-Off Processing Fee: $75.00
Set-up Admin. Fee (One-time): $15.00
Garbage service is mandatory within City Limits and is provided by Republic Services. You can contact them at 1-800-942-5965.
Check out the 2022 Utility Rate Comparison (PDF) if you are curious how the City of Monroe’s water and sewer rates compare.
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Utility Billing Office
Email Utility Billing Mailing Address: 806 W. Main St. Monroe, WA 98272Temporary Physical Address:14841 179th Ave. SE, Suite 320 Monroe, WA 98272Phone: 360-794-7400
Hours
Monday – Friday 8:00 am – 5:00 pm
Water or Sewer Problems
After Hours
Phone: 425-239-0189
Client Story: City of Monroe
How do I pay my city of Monroe utility bill online?
Pay your City of Monroe Utility Bill here. Find utility rates, utility billing forms, and a link to your online utility account. Easily pay your bills online with the City of Monroe. Complete necessary documents with the City. Request information filed and/or recorded by the City. Keep up to date and follow City meetings.
What does the city of Monroe utility billing Division do?
The City of Monroe Utility Billing Division is committed to providing our customers with clear, accurate utility bills in a timely manner. We pledge to do this by constantly monitoring variances in consumptions, meter readings, and bill calculations and resolving any issues promptly.
What payment methods do you accept in Monroe WA?
We accept Visa, Mastercard, and Discover cards for in-person payments at City Hall (14841 179th Ave SE Suite 320, Monroe, WA 98272) and online at monroewa.gov/pay. ACH payments via bank accounts are also accepted online. Note: We’re working to resolve issues with American Express checking accounts for ACH payments.
How do I pay my Monroe County Water Authority Bill?
doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Monroe County Water Authority (NY). Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. All-In-One Bill Pay with doxo. Pay for free with Linked Bank Account. Fees may apply for other payment methods
How can I pay my City of West Monroe (LA) bill?
You can pay your City of West Monroe (LA) bill online with doxo. Pay with a credit card, debit card, or direct from your bank account. For more information, see our FAQ pages. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals.
How do I make a payment in Monroe County?
In-person payments may be made at the Monroe County Treasurer’s Office Monday through Friday from 8:00 am to 4:30 pm. Cash, money orders, personal and cashier’s checks are accepted. The Treasurer’s Office is located across from the Information Desk on the main floor of the Monroe County Courthouse.