How to Pay Your San Diego Public Utilities Bill

Getting a utility bill in the mail isn’t exactly fun, but paying it is a necessary task. The City of San Diego’s Public Utilities department aims to make paying your water and sewer bill as quick and easy as possible. In this comprehensive guide I’ll walk through the various ways to pay your San Diego Public Utilities bill.

Overview of Payment Options

San Diego Public Utilities offers several convenient payment methods

• Pay online
• Sign up for automatic payments
• Mail in a payment
• Pay in person at various locations
• Pay by phone (not recommended due to privacy concerns)

The quickest and easiest options are paying online or via automatic payments. But San Diego Public Utilities provides flexible options to suit different needs and preferences. Keep reading to learn more about each payment method.

Pay Your Bill Online

Paying your utility bill online is the fastest way to get it done. Here’s how to pay online through the City of San Diego’s website:

1. Go to www.sandiego.gov/public-utilities/customer-support/pay-your-bill.

2. Click the “Pay Online” button.

3. You’ll be redirected to a secure payment portal. Log in with your account number and the street number of your service address.

4. Select the outstanding balance you want to pay. You can pay the full or partial amount due.

5. Enter your credit card or debit card information and submit payment.

The payment will immediately post to your account. It’s so quick and easy! Paying online helps you avoid late fees. Just be aware that a service fee applies to credit/debit payments.

Sign Up For Automatic Payments

For hands-free bill payment, enroll in the automatic payment program. Here’s how it works:

• Download and complete the automatic payment authorization form from the San Diego Public Utilities website.

• Mail the form to the address listed. It takes about 10 business days to process the request.

• Your payments will automatically deduct from your checking account 15 days after your billing statement is issued.

Set it and forget it! Automatic payments save you time and hassle. Just be sure to maintain enough funds in your linked checking account.

Pay by Mail

To pay your utility bill by mail, follow these steps:

• Write a check or money order payable to “City Treasurer.”

• Include your payment stub that came with your bill.

• Mail both items in the courtesy reply envelope to:

  City of San Diego Public Utilities Department
  Customer Support Division
  PO Box 129020
  San Diego, CA 92112-9020

Paying by mail is convenient if you prefer checks or money orders. Just don’t forget to mail it in time to avoid late fees! Allow 5-7 business days for mailed payments to process.

Pay in Person

You can pay your San Diego utility bill in person at various locations around the city. Here are a few options:

• City Treasurer’s Office lobby – Located at 1200 Third Ave., Suite 100. Open Monday-Thursday from 9am-4pm, excluding holidays.

• Approved payment center – Over 70 authorized payment locations like check cashing stores and pharmacies.

• Public Utilities Department – The cashier’s office located near the main entrance.

In-person payments allow you to pay by cash, check, money order, or credit/debit card. Funds are credited to your account right away.

Pay by Phone

You can call 619-515-3500 to pay your utility bill over the phone. However, for privacy reasons, San Diego Public Utilities does not recommend phoning in payments. Any essential account information can be handled through other contact methods.

What If You Can’t Pay on Time?

If you’re unable to pay your bill in full by the due date, don’t panic. You have options:

• Request an installment plan to pay your balance in smaller increments over 6-12 months.

• Apply for utility bill financial assistance if you meet low-income qualifications.

• Contact San Diego Public Utilities at 619-515-3500 to discuss bill pay challenges. They may be able to help.

As long as you take proactive steps to address an unpaid utility bill, you can avoid disconnection or sent to collections. Communicate with the department early about any payment difficulties.

Paying Your Bill: Quick Recap

• Pay online for quick, secure, electronic payment

• Sign up for automatic payments to set and forget it

• Mail in your payment stub with check/money order

• Pay in person at various locations around the city

• Ask about installment plans and financial assistance if needed

Paying your utility bill on time every month makes life easier. And San Diego Public Utilities offers various options to fit your needs. Now you know the easiest ways to pay your bill!