If you live in Twin Falls, Idaho and receive services like water, sewer, electricity, garbage pickup, and more from the city, you’ll need to pay your utility bill regularly to the City of Twin Falls. The city offers several convenient payment options to fit any schedule or preference. This comprehensive guide will walk through everything you need to know about paying your utility bill with the City of Twin Falls.
Understanding Your Utility Bill
Your utility bill from the City of Twin Falls will itemize the various services they provide along with the associated charges for the month, Services may include
- Water usage
- Sewer
- Garbage pickup
- Electricity
- Stormwater management
- Other fees
The bill will tally up all these charges into one total amount due for that billing cycle The due date will be listed at the top – you typically have 21 days from the issue date to pay
Review your bill carefully to ensure all the charges look accurate before submitting payment. Contact utility billing at 208-735-7250 if you have any questions.
When Utility Bills Are Issued
The City of Twin Falls issues residential utility bills throughout the month on 6 different cycles:
- 1st of the month
- 5th of the month
- 10th of the month
- 15th of the month
- 20th of the month
- 25th of the month
Commercial and industrial customers may be on different billing cycles. Check your specific bill issue date and due date each month.
Where to Pay Your Twin Falls Utility Bill
You have several options for paying your City of Twin Falls utility bill. Choose the payment method that is most convenient each month:
Online Bill Pay
For fast and easy online payments, go to tfid.merchanttransact.com. You can make one-time payments as a guest or register your account. Accepts debit/credit cards and eChecks.
AutoPay
Set up automatic monthly payments directly from your bank account. Complete the AutoPay form at forms.tfid.org.
By Phone
Utilize the self-service payment line at 208-944-9475 to pay over the phone using our automated system. Have your account number ready.
In Person
Bring your bill to theUtility Services office at City Hall, 203 Main Ave E, and pay at the first floor window. You can also use the drop box outside.
By Mail
Send a check or money order to City of Twin Falls, PO Box 2469, Twin Falls, ID 83303 along with your payment stub.
Paystation Locations
Pay your bill in cash or card at local paystations like Smith’s, Fred Meyer, Walmart, and more. See tfid.org for locations.
Your Bank
Schedule a one-time or recurring payment through your bank’s online bill pay system. Use your account number.
Payment Policies and Reminders
Keep these City of Twin Falls utility payment policies in mind:
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A late fee applies if not paid within 31 days of the bill date
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Returned payments incur a fee as outlined in the fee schedule
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Send payment 5-7 days before due date if paying by mail
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Update payment details if your credit card or bank account changes
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Arrange payment plans if you cannot pay on time
Paying on time each month avoids penalties or service interruptions!
Setting Up a Level Pay Plan
The City of Twin Falls offers a Level Pay Plan to average out your estimated utility costs over the whole year. This helps avoid spikes in winter or summer. To qualify:
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Must have 12 months of prior service with no late payments
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Call Utility Services each September to enroll
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Your account will be reviewed and adjusted quarterly
Ask about Level Pay when you want to better budget for utilities.
Getting Help with Your Utility Bill
If you are struggling to pay your utility bill, the City of Twin Falls offers programs that may be able to help:
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Payment arrangements – Set up a payment plan for overdue balances
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LIHEAP federal assistance – Provides credits for low income households
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CERA state assistance – Helps with electric bill for qualified households
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Third party assistance – Churches, charities, and non-profits may have relief funds
Don’t hesitate to call Twin Falls Utility Services at 208-735-7250 to discuss bill help and solutions. They can guide you to resources designed to help keep your utilities on and prevent disconnection.
Paying your utility bill to the City of Twin Falls is simple when you utilize one of the many payment options. Just monitor your monthly usage, pay each bill on time, and contact the city immediately if you need support. Keep up with payments and you can keep the water and electricity flowing in Twin Falls!
Information about Online Bill Pay for City Utilities
How do I pay a bill in Twin Falls?
Pay-by-phone: Customers may pay-by-phone by Call 208-944-9475 and follow the prompts. You will need to know your account number. Mail: Mail a check to City of Twin Falls, P.O. Box 2469, Twin Falls, ID 83303-2469. Please enclose the bottom portion of your statement. Do not send cash. Bill pay: Pay online using the button above.
How do I send a check to the city of Twin Falls?
Mail: Mail a check to City of Twin Falls, P.O. Box 2469, Twin Falls, ID 83303-2469. Please enclose the bottom portion of your statement. Do not send cash. Bill pay: Pay online using the button above. If not using your own portal account, be sure you use the correct account number along with the person’s name that is on the account.
When is a utility bill due in Twin Falls?
Depending on where you live in the City of Twin Falls, residential billing occurs on the first, fifth, 10th, 15th, 20th or 25th of each month. Industrial and commercial customers are billed on other dates. Utility payments are due twenty-one (21) days after the billing date and are delinquent after thirty-one (31) days.
How do I pay taxes in Twin Falls Idaho?
P.O. Box 88 Twin Falls, ID 83303-0088. Payments mailed for the first half taxes must be postmarked on or before December 20th and have a US postal cancellation. Make check or money order to Twin Falls County Treasurer.
How does autopay work in Twin Falls?
When you enroll in AutoPay, your monthly City of Twin Falls utility bill will be automatically deducted from your checking account. The payment will be deducted on the due date printed on your bill. For final bills on closed accounts, the deduction may be earlier. What would you like to do?
How do I create a Twin Falls water account?
If you already have an account, you just need to login to the Twin Falls Water site. Twin Falls Water accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the Twin Falls Water website.