How to Pay Your Martin County Water Bill Online, by Phone, or In Person

Paying your water bill in Martin County, Florida can be done through several convenient methods. Whether you prefer paying online, by phone, by mail or in person, Martin County Utility offers flexible options to meet your needs. In this comprehensive guide, we’ll explain the different ways to pay your Martin County water bill and highlight the key details for each method.

Online Bill Pay

Paying your water bill online is one of the most popular options due to its convenience. Martin County Utility offers an online bill pay system called Martin County Utility Online BillPay.

To use online bill pay, you must first enroll as a customer. Enrollment is free and only takes a few minutes. Simply go to www.onlinebiller.com/martincnty and click on “Register” to get started. You’ll need your account number and an email address.

Once enrolled, you can log into your account anytime to:

  • View your full bill details online
  • Print copies of your current and past bills
  • Receive email notifications when new bills are available
  • Make one-time payments using a debit/credit card or bank account
  • Setup automatic recurring payments
  • View and pay multiple Martin County Utility accounts

Online bill pay allows 24/7 access from your computer or mobile device. It ensures your bill is paid on time, even when you’re out of town One-time payments are processed immediately, so you don’t have to worry about late fees. The convenience does come with a small $2 processing fee per transaction

Pay By Phone

For those who prefer paying by phone, Martin County Utility offers bill pay by phone at (772) 221-1434. Customer service representatives are available Monday through Friday from 8am to 5pm.

To pay by phone, you’ll need to provide your 10-digit account number and/or service address. Both credit card and check payments are accepted over the phone. There are no additional fees for paying by phone.

Paying by phone allows you to speak directly with a customer service rep to ask any bill-related questions. Just be aware that hold times can be longer on Mondays, Fridays and the day after a holiday. You can also use the automated phone system to make a quick one-time payment.

Pay By Mail

If you choose to pay your water bill through the mail, be sure to send your payment at least 5-7 business days before the due date. Payments should be mailed to:

Martin County UtilityPO Box 9000Stuart, FL 34995-9000

Include your payment coupon and account number with your check or money order made payable to Martin County Utility. Please do not mail cash payments There are no additional fees for paying by mail Just account for the extra mailing time so your payment arrives on schedule.

Pay in Person

For those who prefer the most hands-on option, you can pay your Martin County water bill in person at:

Martin County Utility
3473 SE Willoughby Blvd
Stuart, FL 34994

In-person payments are accepted Monday through Friday from 8am to 5pm. Both cash and check/money order payments are accepted. Credit card payments are also accepted in person. There are no additional fees.

Mondays, Fridays and the day after holidays tend to be the busiest days for in-person payments. You can avoid longer wait times by coming on less busy days. An after-hours drop box is also available for check/money order payments if you can’t come during business hours.

Automatic Payments

For the most convenient hands-off payment method, consider enrolling in automatic payments through Martin County Utility’s PreAuthorized Direct Bank Payment Plan. This automatically debits your monthly water bill from your checking account or credit card.

To enroll, you need to print and complete Martin County Utility’s Authorization for Automatic Bank Payment form available at www.martin.fl.us/UtilitiesInfo. Mail the completed form to:

Martin County Utility
PO Box 9000
Stuart, FL 34995-9000

It takes 4-6 weeks to activate automatic payments. Once active, you’ll see “Do Not Pay” on your bill, meaning the funds will be automatically withdrawn on the due date. Automatic payments avoid late fees, free up your time, and give peace of mind knowing your bill is always paid on time.

Online Bank Bill Pay

Many banks and credit unions offer free online bill pay services to their customers. This allows you to pay your Martin County water bill directly through your bank’s website. The funds are debited from your checking or savings account.

Payment delivery times vary depending on the bank. Some banks mail a physical check on your behalf while others process electronic payments. Be sure to initiate payments 5-7 business days before your bill’s due date. Check with your bank for specific fees and payment timelines.

Payment Locations Overview

Online Bill Pay

Phone Payments

  • Phone: (772) 221-1434
  • Available 8am – 5pm, M-F
  • No additional fees
  • Credit card or check accepted

Mail Payments

  • Mailing Address: PO Box 9000, Stuart, FL 34995
  • Check or money order accepted
  • No additional fees

In-Person Payments

  • Location: 3473 SE Willoughby Blvd, Stuart, FL
  • Cash, check, credit card accepted
  • No additional fees
  • Monday-Friday 8am – 5pm

Automatic Payments

  • Monthly auto-debit from bank account or credit card
  • No fees
  • Enroll online or by mail

Bank Online Bill Pay

  • Initiate through your bank’s website
  • Delivery times vary by bank
  • Potential bank fees – check with your bank

Avoid Late Fees and Service Interruptions

To avoid late payment fees and potential service interruptions, be sure to pay your Martin County water bill by the due date printed on your statement. Online and automatic payments give you the most protection against late payments.

If your account becomes past due, you must contact Martin County Utility customer service at (772) 221-1434 right away. Customer service can explain your options, such as payment plans, to avoid service interruptions. Communication is key to resolving any payment issues.

Paying your water bill doesn’t have to be painful. Martin County Utility offers multiple payment options to fit every schedule and preference. Sign up for automatic payments to take the hassle out of bill pay. Or utilize online bill pay for convenient anytime access. Whichever method you choose, pay your bill promptly each month to avoid penalties. Consistently paying on time earns you peace of mind along with the essential water services you rely on every day.

Martin County Water Bill Pay

​​​​​​​​​​​​​​Residential Utility ​Exemption Changes​

Declaration of Domicile for Purchase of Residential Utilities will be effective January 1, 2023

Martin County Water Crisis: 2021 Update

How do I pay my Martin County water and sewer bill?

Visit the Martin County Utility Online BillPay website to pay your water and sewer bill. Curbside collection service information, recycling, yard waste, bulk waste and the Solid Waste Transfer & Recycling Facility. Martin County is complying with the 2021 Lead and Copper Rule Revisions (LCRR) to update its existing water service line records.

Does Martin County water Dist offer nexbillpay?

Martin County Water Dist. has partnered with Nexbillpay to extend an additional payment option for customers interested in using their check, debit, or credit cards. Nexbillpay is a trusted third-party automated payment service that allows you to pay online. You will need your Account Number provided on your statement.

What is Martin County utility online Quickpay?

Martin County Utility Online QuickPay enables you to: View your most recent account balance. Conveniently make a payment with no enrollment or signup required. Use bank accounts or credit/debit cards to make payments.

How much does Martin County water cost?

Effective July 2018, the rates for Martin County Water Districts #1 and #2 will increase, as approved by the Martin County Board of Commissioners. The base water rate (which included 1,000 gallons) for Water and Sewer District 1 and 2 is $50 per month, and the usage fee for water usage over 1,000 gallons is $8.50 per 1,000 gallons.

How do Martin County water districts work?

A common staff serves the districts, and the operation cost is split between the districts. The Martin County Board of Commissioners serves as the governing body for each district. A Water District Advisory Board is appointed by the Board of Commissioners and is made up of citizens who live in the districts.

Does Martin County utilities have a water quality report?

Under the authority of the Safe Drinking Water Act, the EPA requires Martin County Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

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