Paying your medical bills can be a hassle, but it doesn’t have to be! True Health NM makes paying your bill quick and easy through their online bill pay system. As a True Health NM member, you have access to a convenient online portal where you can view your account balance, make a payment, set up recurring payments, and more. In this article, we’ll walk through the simple steps for paying your True Health NM bill online.
Sign Up for the Patient Portal
The first step is to sign up for True Health NM’s patient portal if you haven’t already. This is where you’ll access the online bill pay system.
Go to https //payinstamed.com/Form/PaymentPortal/DualLoginAndSignUp?destination=Form%2FPaymentPortal%2FHome&id=THNM.GRP and click on the “Sign Up” button Enter your personal information like name, date of birth, True Health NM ID number, and email address. Create a username and password.
Once your registration is complete, you’ll receive a verification email. Click the link in the email to activate your account. Now you’re ready to log in and access the bill pay system!
Log In and View Your Balance
Go back to https://pay.instamed.com/Form/PaymentPortal/DualLoginAndSignUp?destination=Form%2FPaymentPortal%2FHome&id=THNM.GRP and enter your username and password.
After logging in you’ll be directed to the main portal dashboard. Here you can see your current account balance and access your payment history. If you have any outstanding invoices they will be listed here.
Take a moment to browse the different menu options like Statements, Payments, Payment Plans, and Communication Preferences. These let you view billing statements, set up recurring payments, enroll in a payment plan if needed, and manage your contact preferences.
Make a One-Time Payment
When you’re ready to pay your bill, click on the “Make Payment” button. This will take you to the payment page.
First, enter the amount you want to pay. You can pay the total balance, minimum amount due, or any custom amount.
Next, enter your payment information. You can pay with a credit card, debit card, HSA, or FSA account. Make sure your billing address for the card matches what True Health NM has on file.
Once your payment details are entered correctly, click Submit. You’ll see a confirmation page that your payment was processed successfully. Plus, you can opt to have a payment receipt emailed to you.
And that’s it! With just a few clicks, your True Health NM bill is paid. Much easier than mailing a check or calling in a payment over the phone.
Set Up Recurring Payments
If you have outstanding balances each month, we recommend setting up recurring payments through the portal. This way your bill gets paid automatically without you having to remember to log in and submit payment each month.
From the main menu, select “Recurring Payments” then click “Add Recurring Payment.” Choose the date you want payments to be processed each month and enter your payment details. Make sure to check the box that says “Set as default payment method” so this card gets charged automatically going forward.
Once your recurring payment is set up, you can sit back and relax knowing your True Health NM bill will be paid on time, every time. You’ll still receive email notifications prior to each payment date as a reminder.
Change Billing Contact Preferences
Under the “Communication Preferences” menu, you can update your contact information and choose how you want to receive bills and notices from True Health NM.
Options include paperless/electronic billing, text and email reminders when a new statement is available, and the frequency for receiving paper bills by mail.
Customize your preferences so paying your True Health NM health insurance bill fits conveniently into your lifestyle. Go paperless to reduce clutter and easily access billing statements through the online portal anytime.
Get Support If You Have Questions
If you need help with the True Health NM online bill pay system, their customer support team is available to assist.
You can call (844) 884-8264 or email [email protected]. Support staff can walk you through the payment process, troubleshoot any login issues, explain your billing statements, and more.
The True Health NM online member portal and bill pay system make managing your account simple and straightforward. Follow the steps above to pay your bill online, set up autopay, and update your contact preferences. No more waiting on hold or hunting for stamps – pay your health insurance bill seamlessly from your computer or mobile device!
True Health New Mexico: “No Cost Wellness” Commercial
Can True Health New Mexico members be balanced billed for services?
Per New Mexico and Federal regulatory requirements of the No Surprise Billing Act, True Health New Mexico members may not be balanced billed for services except for applicable member cost-share (deductibles, co-insurance, copays) This website cannot be viewed properly using Internet Explorer.
How can I contact True Health New Mexico?
True Health New Mexico will be working to help current members transition to new plans. For additional assistance, customer service for True Health New Mexico can be reached at 1-844-508-4677. Members will soon receive discontinuation notices, according to a news release.
What is True Health New Mexico?
True Health New Mexico is a for-profit company that was founded in 2017 after New Mexico Health Connections received regulatory approval to sell off its commercial business. The sale to Virginia-based Evolent Health established True Health New Mexico.
How do I pay my UNM Health System bill online?
Pay your UNM Health System bills safely and securely online. You can access our quick, convenient payment system 24/7. To make a payment, click on the image that matches your bill. UNM Health offers programs and services to cover the cost of care.
Does True Health New Mexico accept faxes?
True Health New Mexico will no longer accept faxes effective 3/15/2024. Please send Appeals/Grievances, Claims, and any other THNM inquiries to: [email protected] True Health New Mexico will officially shut down all health plan operations effective 8/31/2024. Mail received after this date will be returned to sender.