Paying Your Utility Bill Online With The City Of Lawrence

Paying your utility bill online is a convenient option offered by the City of Lawrence to its residents. The city allows ratepayers to view their account information make payments, set up automatic payments and more, all through the city’s online portal. This article will provide an in-depth look at paying your Lawrence utility bill online, including how to set up an account, payment options, and other key information.

Overview of Paying Online

The City of Lawrence offers an online portal where residents can easily pay their utility bills To access it, go to https //lawrenceksorg/utility-billing/ and click on the “Pay Online” tab. Here you can make one-time payments, set up recurring payments, or register for an online account.

Registering for an online account provides additional features like viewing billing history, usage information, and account balances. It also allows you to set up autopay so your bill gets paid automatically each month.

When paying online, you can use a Visa, Mastercard, Discover, or electronic check. The city uses Paymentus to process online and phone payments.

In addition to paying online, the City of Lawrence offers other payment options like paying by mail, using one of the drop boxes around town, paying in person, or setting up auto bill pay through your bank. However, online is one of the most convenient ways to pay.

Creating an Online Account

To create an online account and access the full range of payment features, visit the utility billing site and click “Register Now” under the “Account Information Online” section.

You’ll need your new customer number and account number, which you can lookup using the account number lookup tool if you don’t have it.

Registering for an account only takes a few minutes. You’ll provide your contact information, create login credentials, and agree to the terms and conditions.

Once your account is created, you can log in anytime to pay your bill, view your account details, set up recurring payments, go paperless with e-bills, and more. It’s the fastest way to manage your City of Lawrence utility account.

Payment Options Overview

When you log in to pay your bill online, you’ll have several payment options:

• One-time payment – Make a one-time payment on your account with a credit/debit card or e-check.

• Recurring payment – Set up recurring monthly payments to be deducted automatically on your due date.

• Auto bill pay – Sign up to have your bill paid automatically each month through your bank account.

• Paper check – Pay with a paper check via mail or at one of the drop boxes around the city.

• Cash – Pay with cash in person at the Utility Billing office.

• Money order – Mail in or drop off a money order payment.

The most convenient options are paying online with a card or setting up recurring payments. Auto bill pay through your bank is also popular for its simplicity.

Helpful Tips for Paying Online

Here are some tips to make paying your Lawrence utility bill online easy:

• Go paperless – Sign up for e-bills through your online account to save paper and get notified by email when your bill is ready.

• Check your balance – Log in anytime to view your up-to-date account balance and payment history.

• Set payment reminders – Use your online account to set email or text alerts reminding you when a payment is due.

• Store payment info – Store your payment information securely in your account profile to checkout faster.

• Review rates – The online portal shows your current utility rates so you know what you’re being charged.

• Get receipts – Access and print receipts for any payments made through your online account.

Applying for Special Programs

The City of Lawrence offers bill assistance programs for qualifying residents, including a Low-Income Elderly Rate program. You can get more information and apply for these programs on the utility billing website.

The city also offers levelized billing plans to smooth out costs throughout the year. You can sign up for this through your online account.

Getting Help with Your Account

If you have any trouble with the online payment system or questions about your utility account, the City of Lawrence offers several ways to get help:

• Call (785) 832-7878 Monday-Friday 8am-5pm to speak with customer service.

• Email [email protected] and a representative will get back to you.

• Use the online contact form on the utility billing site for help.

• Visit the Utility Billing office at City Hall in person for assistance.

The friendly and knowledgeable utility billing staff can help with any account issues that come up.

Benefits of Paying Online

Paying your City of Lawrence utility bill online offers many great benefits:

• It’s fast – Make one-time or recurring payments in just minutes.

• It’s convenient – Pay anytime, anywhere with an internet connection.

• Payment tracking – Easily view payment history and confirm payments.

• Time savings – Avoid trips to City Hall or mailing in checks. Manage everything online.

• Money savings – Go paperless with e-bills and save on postage.

• Security – Payment portal uses encryption to keep your data safe.

• Control – Set payment reminders, autopay, and account alerts.

• Customer support – Get help from the billing office with any account issues.

For Lawrence residents, paying utility bills online is the optimal way to save time while ensuring reliable service. Sign up for an account today at the City of Lawrence utility billing site.