When you receive your monthly gas bill, paying it is probably the last thing you want to think about Kansas Gas Service recognizes this frustration, which is why they are dedicated to making bill payment as quick and seamless as possible As the leading natural gas provider in Kansas, the company offers multiple innovative options to take the headaches out of paying your bill.
In this article, we’ll explore the various ways Kansas Gas Service is improving the billing experience through technology convenience and top-notch customer service. Read on to learn how they are setting the standard for modern utility payment.
Account Access from Anywhere
Kansas Gas Service offers an online account portal and mobile app so customers can manage billing anytime anywhere. Between the website and app you can
- Check your current balance
- View billing history
- Make one-time payments
- Set up recurring payments
- Update payment methods
- Provide meter readings
Whether at home on your laptop or out and about on your smartphone, your account is always at your fingertips. Kansas Gas Service understands our on-the-go lifestyles, so they meet us wherever we are.
Flexible Payment Options
In addition to the online portal, Kansas Gas Service offers multiple ways to pay your bill. Choose the option that works best for you each month:
- Online – Pay by credit/debit card or electronic check via the online account portal
- Phone – Call their automated payment line to pay by credit/debit card
- Mail – Send a physical check or money order using the remittance stub and envelope
- In person – Visit an authorized payment location or drop box to pay by cash, check or money order
- AutoPay – Set up recurring monthly payments from a bank account or credit/debit card
With this variety of options, paying your gas bill can fit seamlessly into your regular routine.
Payment Alerts & Notifications
Stay on top of your account activity by enabling payment alerts and reminders. Kansas Gas Service’s system can email and/or text you when:
- Your bill is ready to view
- Your scheduled payment date is approaching
- A payment is processed
- Your account balance is low
Customize notifications to meet your needs. Bill pay autopilot!
Assistance If You Need It
While Kansas Gas Service offers tech-forward payment options, they haven’t forgotten about those who need extra assistance. Customers can speak to a billing representative over the phone if they have questions or need help making a payment.
For low-income customers, Kansas Gas Service partners with state and local agencies to offer payment assistance programs.
Kansas Gas Service bills to go up on Nov. 1
FAQ
How do I pay my Kansas gas bill by phone?
How much does a supervisor make at Kansas Gas Service?
How do I pay my natural gas bill in Kansas?
Kansas Gas Service offers several convenient ways to pay your natural gas bill. You can pay online using autopay, credit cards, or mobile apps. Kansas has many community agencies that provide additional assistance with utility bill payment and other needs. Get more information about home warranty plans to help take some of the worry and stress out of owning a home.
Who is Kansas Gas Service?
Headquartered in Overland Park, Kansas Gas Service is the largest natural gas distribution utility in Kansas, providing clean, reliable natural gas to more than 648,000 customers in 360 communities. Kansas Gas Service was formed in 1997 when ONEOK, Inc. purchased natural gas assets from Western Resources. Learn More
How does Kansas Gas Service work?
Kansas Gas Service customers receive monthly bills. Your monthly bill provides detailed information about your account. The amount of natural gas you use is measured on a meter at your home. Your meter will be read and your account billed at about the same time each month. Contact Information.
Does Kansas Gas Service Charge a fee?
Kansas Gas Service does not charge, collect or receive any portion of this fee. Sometimes it may be challenging to pay your monthly bill. If you are a residential customer and have received a notice that your service might be turned off for non-payment, your account may be eligible for a payment arrangement.
What if I have a complaint about Kansas Gas Service?
If you have a complaint regarding the company’s money transmission or currency exchange activity with Kansas Gas Service, direct it to the Texas Department of Banking at 2601 North Lamar Boulevard, Austin, TX 78705-4294, 1-877-276-5554 (toll free), or www.dob.texas.gov. Pay your Kansas Gas Service bill on Money Services when it suits you.
How much will Kansas Gas Service save customers?
In August, the Kansas Corporation Commission approved a settlement agreement and financing order to allow Kansas Gas Service to issue securitized bonds to recover the extraordinary costs resulting from the storm. The company estimates the new charge will save customers approximately $36.3 million.