Paying your water bill is an essential responsibility for all residents and businesses in the City of Moore. As a resident of this community, it’s important to understand the different options available to pay your bill, ensure your payment is on time, and get answers to any questions. This guide will provide a comprehensive overview of paying your Moore water utility bill.
Overview of Moore Water Utility Billing
The City of Moore provides water utility services to all residents and charges for this service on a 28-day billing cycle. Bills are sent out monthly and reflect your usage over the past month All bills are due upon receipt, so it’s essential to pay promptly each month Failure to pay on time can result in late fees or even service disconnection.
The City of Moore offers several convenient options to pay your bill You can pay online, by phone, by mail, in person, or set up automatic monthly payments Detailed instructions for each method are provided below.
Pay Online
Paying online is the fastest and most convenient way to pay your Moore water bill. You can pay by going to the City of Moore website and selecting the “Pay Your Bill Online” link. This will direct you to a secure payment portal where you can enter your account information and pay by credit card or electronic check.
Online payments are processed immediately, so you can have peace of mind knowing your payment is received. You’ll also receive an emailed receipt as proof of payment. The online payment system is available 24/7, so you can pay at any time before your due date.
Pay by Phone
The City of Moore offers a pay-by-phone option that allows you to pay your water bill over the phone using a debit/credit card. To utilize this method, call the Customer Service number at 405-793-5032 during regular business hours (Monday-Friday 8am-5pm).
When prompted, enter your account information and debit/credit card details. There is no fee for paying by phone. This provides a quick and easy way to pay if you don’t have time to pay online.
Pay by Mail
For those who prefer mailing in a payment, you can send your water bill amount due to:
City of Moore
P.O. Box 6830
Moore, OK 73153-0830
Be sure to allow 3-5 business days for your mailed payment to reach the City and be processed to avoid any late fees. Include your payment stub or write your account number on the check to ensure proper crediting to your account.
Pay In Person
You can pay your Moore water bill in person at Moore City Hall located at 301 N. Broadway, Moore, OK 73160. The Utility Billing department is open Monday-Friday from 8am-5pm. There is also a convenient drive-thru window on the south side of City Hall where you can pay from your vehicle.
After business hours, you can use the after-hours night deposit on the south side of City Hall to drop off your payment when the offices are closed. All in-person payments will be processed the next business day.
Automatic Payments
For the most seamless payment experience, consider enrolling in automatic monthly payments through the City’s Auto-Draft program. This automatically withdraws your monthly water bill from your checking account on the due date each month.
To enroll, complete the Auto-Draft form found on the back of your paper bill and submit it with a voided check to City Hall or by mail. This ensures you never miss or forget a payment.
Account Management and Questions
If you need to set up a new water account with the City of Moore, have questions about your bill or usage, or are facing disconnection due to non-payment, the Customer Service team can assist. Call 405-793-5032 during regular business hours or email [email protected].
Setting up new service, making account changes, or restoring disconnected service can only be done through the City Utility Billing team. Unauthorized utility tampering carries fines up to $157 per incident.
Key Takeaways
- The City of Moore bills monthly for water service on a 28-day cycle
- Bills are due upon receipt to avoid late fees
- Pay online, by phone, mail, in person, or with auto-pay
- Contact Utility Billing with any account questions or to set up new service
- Never tamper with utility equipment – fines can apply
Paying your Moore water bill on time is a key responsibility as a resident. This guide covers the main methods and tips to pay your bill. Reach out to the City Utility Billing team with any other questions!
How to Pay Utility Bills Online
How do I pay my utility bill in Moore?
The City of Moore is making it easier to make your utility payment. We have several options for you to pay your bill: Click Here Note: The city bills on a 28-day cycle. When using Auto Pay through the online site you will be directed to choose pay on the due date.
Where does the Moore Public Utilities System get its water?
Established in 1893, the City of Moore Public Utilities System is currently obtaining its supply from a ground water source, wells that pump water from the Garber-Wellington Aquifer.
How do I create a city of Moore water account?
If you already have an account, you just need to login to the City Of Moore Water site. City Of Moore Water accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the City Of Moore Water website.
Does Moore Public Utilities have a water quality report?
Under the authority of the Safe Drinking Water Act, the EPA requires City of Moore Public Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Does Moore have a service line warranty program?
Employees must pass exams covering math, chemistry and state regulations; public health and safety are also major topics. The City of Moore is pleased to announce a relationship with Service Line Warranties of America (SLWA) to offer the National League of Cities (NLC) Service Line Warranty Program to homeowners.
What services does Moore have?
Moore Food & Resource Center Public Transportation Schools Social Security Administration Office Departments & Divisions Animal Welfare City Attorney City Clerk Economic Development Emergency Management Environmental Services Finance Department Fire Department Grants, Programs & Disaster Recovery Human Resources Municipal Court Parks & Recreation