Paying your water bill to the Houston County Water Authority is now easier than ever thanks to the ability to pay online As a Houston County resident, it’s important to understand your options for paying your bill electronically in order to avoid late fees and service interruptions In this comprehensive guide, we’ll walk through everything you need to know about paying your Houston County water bill online.
An Overview of Houston County Water Authority
First, a quick overview for those new to the area. The Houston County Water Authority is the public water utility that provides water services to residents of Houston County, Alabama. They are responsible for water treatment, water quality testing, infrastructure maintenance of the water distribution system, and billing residents for water usage.
The Houston County Water Authority serves approximately 25,000 residential and commercial customers across the county. They have a board of directors and a general manager that oversees operations. Their mission is to provide their customers with a clean, safe, and reliable supply of drinking water that meets all federal and state regulatory requirements.
Why Pay Your Water Bill Online
Paying your Houston County water bill online provides a number of benefits
-
Convenience: You can pay your bill from anywhere, 24/7, through the online bill pay portal. No need to mail in checks or visit the Houston County Water Authority office in person.
-
Avoid Late Fees Paying online means you can pay your bill on your schedule by the due date and avoid costly late payment fees
-
Payment Tracking: The online portal allows you to view payment history and monitor when your most recent payment was received.
-
Auto Pay: You can opt to have your Houston County water bill automatically deducted each month to ensure on-time payment.
-
Environmental: Paying electronically reduces paper waste from printing and mailing paper bills and checks.
For these reasons, the Houston County Water Authority encourages customers to take advantage of online bill payment options.
How to Pay Your Bill Online
Paying your water bill through the Houston County Water Authority website is simple, secure, and only takes a few minutes. Here are the steps:
Step 1: Create an Online Account
First, you’ll need to create an online account on the Houston County Water Authority customer bill pay portal.
Visit https://houstoncountywaterauthority.epayub.com and select “Register” to create your account credentials.
You’ll need your 8-digit Houston County Water Authority account number and an email address to sign up. Make sure you choose a secure password.
Step 2: Log In
Once your account is created, visit https://houstoncountywaterauthority.epayub.com and log in using your email and password.
Step 3: Make a Payment
After logging in, you’ll be directed to the payments page. Select “Make Payment” to be taken to the payment amount screen.
Here you can enter the payment amount you wish to submit. You’ll see your current account balance and amount due.
Step 4: Enter Payment Information
On the payment information page, enter your credit card or bank account information. You can also opt to use auto-pay to have payments processed automatically each month.
Confirm your payment details and submit the payment.
Step 5: Get Payment Confirmation
You’ll receive a payment confirmation email after the transaction is successfully processed. You can log back into your account to view payment history and confirm the payment was applied to your account.
And that’s it! By taking advantage of the Houston County Water Authority online bill pay system, you can now securely pay your water bill from home in just minutes.
Payment Options Overview
When paying your Houston County water bill online, you have a few options:
-
Credit Card: All major credit cards are accepted including Visa, MasterCard, American Express and Discover. Credit card payments are processed immediately.
-
Electronic Funds Transfer: You can pay directly from your bank account by entering your account number and routing number. eCheck payments take 2-3 business days to process.
-
AutoPay: For hands-free payment, you can enroll in automated monthly payments direct from your credit card or bank account. Payments will be processed automatically each month on your bill due date.
The Houston County Water Authority does not charge any fees for online payments. You will simply pay the amount due on your water bill.
Online Bill Pay Benefits
Let’s recap some of the major benefits of paying your Houston County water bill online:
- Pay 24/7 from anywhere via web browser or mobile
- Avoid late fees by paying on time
- Set up automatic monthly payments
- No fees for online payment (just pay your billed amount)
- Payment tracking in your account
- Reduce paper waste and mailing costs
- Secure http encrypted transactions
Forgetting about your water bill and mailing paper checks is now a thing of the past. The Houston County Water Authority online bill pay system makes paying your bill a quick and painless process.
When is my Water Bill Due?
Houston County water bills are issued monthly on a 30-35 day billing cycle.
Your bill is due for payment by the 1st of each month. Bills paid after the 1st are considered late and will incur additional penalties.
To avoid late fees, make sure to pay your Houston County water bill through the online portal or at the Houston County Water Authority office by the 1st of each month. Set up auto-pay to ensure you never miss a payment.
If you have questions about your bill amount, due date, or have not received your monthly statement, contact the Houston County Water Authority customer service line at (334) 702-0188.
Now that you know the convenience of paying your Houston County water bill online, sign up for an account today. This online payment option makes managing your household utility bills quick, easy, and stress-free each month.
Go Paperless with Water E-Billing
Payments must be received in the office by 5:00 p.m. on the due date to avoid penalty.
Water will be cut-off monthly for non-payment. If payment is not received 7 days after the due date, your water service will be disconnected. The reconnection fee during office hours is $25.00. The after-hours reconnection fee is $50.00.
If service is disconnected for non-payment or any other reason and the locking device (i.e., master lock, zip-tie, etc.) is cut, the water meter will be pulled and the name on the account will be held responsible. A $75.00 cut locking device fee will be charged and the total account balance must be paid in full BEFORE service will be restored. The burden of proof lies with the account holder.
For Utility payments the maximum online credit card or e-check payment amount is $300. If you need to pay a larger bill multiple payments will need to be made.
1-844-611-0268
Note: Payments made by phone or online take 24 to 48 hours to be processed to your account.
|
Warner Robins Office |
Perry Office |
|
200 Carl Vinson Parkway Warner Robins, GA 31088 Tel: (478) 542-2120 Fax: (478) 542-2029 |
2018 Kings Chapel Road Perry, GA 31069 Tel: (478) 987-4280 Fax: (478) 988-8007 |
The Houston County Water System also offers bank draft as an option for paying your bill. Click here to download a Bank Draft Form. Print, fill out, and return the form to the Water Department Office. Make sure to sign the form and enclose a voided check before returning the form to our office. The billed amount will be drafted on your due date.
- 0-2,500 GALLONS – $9.00 Minimum Bill
- Over 2,500 Gallons – $1.77 per Thousand Gallons
The Houston County Water System requires a water connection fee for each location. The amount of the connection fee depends on the size of meter on the property. The connection fee is NON-REFUNDABLE.
- $ 75.00 – 1″ Service
- $300.00 – 2″ Service
The Houston County Water System offers customer transfers from one location to another location provided the new location is also connected to the Houston County Water System. The time period for transferring from one location to another is 30 days. (For example you can have the new location turned on and still have the old address on for 30 days. After 30 days the old address must be disconnected). Form must be filled out in the office and signed by the customer. The transfer fee is $25.00.
You may get a massive water bill. The city of Houston says ignore it.
FAQ
How do I pay my water bill online in Houston?
What is the phone number for the city of Houston login payment?
Can you pay your water bill with a credit card in Houston?
How do I pay my water bill in Houston County?
The Houston County Water System also offers bank draft as an option for paying your bill. Click here to download a Bank Draft Form. Print, fill out, and return the form to the Water Department Office. Make sure to sign the form and enclose a voided check before returning the form to our office. The billed amount will be drafted on your due date.
What if I receive a suspicious phone call from Houston County Water Authority?
This site contains the only vaild login link that will credit your account with us. As always, if you receive suspicious phone calls or emails, from someone claiming to be a representative of Houston County Water Authority or requesting payment, please call Houston County Water Authority at 334-702-0188
Why do residents in Houston pay water bills?
Residents in Houston pay water bills because the water utility bills the city for subsidies it has provided to low-income customers. Households that use more than 15 cubic meters of water per month pay unsubsidized prices for whatever they use above that level. This system ensures that everyone pays for their water usage, with subsidies available for those in need.
What is Houston water bill assistance?
The City of Houston’s Water Aid To Elderly Residents (W.A.T.E.R.) Fund provides assistance with paying water bills for Houston residents. This assistance comes from government grants and the companies themselves.
What is the Houston County Water Authority?
Welcome To The Houston County Water Authority. The Houston County Water Supply Authority is dedicated to a secure and sustainable water future. This unified approach better serves our constituents and conserves our most precious resource. Secure and sustainable water supply for future generations. Water is our most precious resource.
How often does the Houston County water system Bill?
The Houston County Water System bills monthly. The water system is divided into (6) six cycles for billing listed below: Cycle 1 (30 Route): Bills are billed and mailed on the 5th of the month and are due back in the office by the 20th of the month.