How to Pay Your Bill at West Florida Hospital

Paying your medical bills can be a confusing and stressful process. As someone who recently had a procedure done at West Florida Hospital in Pensacola, I learned firsthand how to navigate their billing system. In this article, I’ll walk you through the various ways to pay your West Florida Hospital bill, including online, by phone, by mail, and in person.

Online Bill Pay

The easiest way to pay your West Florida Hospital bill is through their online bill pay system You can access it by going to their website at https //www,hcafloridahealthcare,com/locations/west-hospital/for-patients/make-a-payment

The online system allows you to:

• View your account balance
• Make a one-time payment
• Set up recurring payments
• Pay as a guest without logging in

To pay online, you’ll need your account number from your billing statement. You can use a credit card, debit card, HSA, or FSA account to make the payment.

The online system is secure, allowing you to safely enter your payment information. You’ll get a confirmation email after the transaction is complete. I found the online process quick and easy compared to mailing in a check.

Pay By Phone

If you prefer to speak to someone directly, you can pay your West Florida Hospital bill over the phone. Call the central billing office at (850) 494-3212 to make a payment.

When you call, have your account number ready along with your credit card or check information. The representative can take your payment and answer any questions you may have about your bill.

One advantage of paying by phone is that you can set up a payment plan if needed. The billing office is open Monday to Friday from 8am to 5pm.

Pay By Mail

To pay your bill by mail, detach the payment slip from the bottom of your billing statement and enclose it along with your check or money order. Make sure to include your account number on the check memo line.

Mail your payment to:

West Florida Hospital
Attn: Patient Accounts
8383 N Davis Hwy
Pensacola, FL 32514

Mailing in payment can take 5-7 business days to process. I’d recommend paying online or by phone for faster processing. But if you prefer to mail in your payments, be sure to send it with enough time before the due date.

Pay In Person

You can also pay your West Florida Hospital bill in person at the cashier’s office located inside the hospital. The cashier’s office is near the main entrance and is open Monday to Friday from 8am to 4:30pm.

When paying in person, you can use cash, check, money order, or credit/debit card. Be sure to bring your billing statement with you. If you have any questions about your bill, the staff can assist you at the cashier’s window.

The only downside to paying in person is that the cashier’s office has more limited hours. But it can be a good option if you want to pay with cash or money order.

Financial Assistance Programs

If paying your West Florida Hospital bill is a financial hardship, be sure to ask about financial assistance programs. These programs provide discounted or free care based on your income, assets, and family size.

To learn more and apply for financial assistance, contact the hospital billing office or speak to a financial counselor on site. There are also payment plan options available if you can’t pay the full balance.

Tips for Paying Your Bill

Here are some quick tips as you navigate paying your West Florida Hospital bill:

• Open and review statements as soon as you receive them
• Pay online for fastest processing
• Pay recurring bills on auto-pay to avoid late fees
• Ask about discounts for prepayment in full
• Contact billing office with any discrepancies promptly
• Save receipts as proof of payment
• Reach out early if payment assistance is needed

Paying hospital bills can be complicated, but West Florida Hospital offers multiple payment options. Now that you know the ways to pay your bill online, by phone, mail or in person, you can choose the method that works best for you. Reach out for help if you have any questions or concerns along the way.