How to Pay Your Water Bill to Pico Water District

Pico Water District provides water service to residents and businesses in the city of Pico Rivera, CA. As a customer, you are responsible for paying your water bill by the due date each month to avoid late fees or service interruption. Pico Water District offers several convenient payment options to pay your water bill on time.

In this comprehensive guide we will cover

• The various ways to pay your Pico Water District water bill
• Setting up autopay for automatic payments
• Payment requirements and due dates
• Late fee and disconnection policies
• Getting help with high water bills
• Payment assistance programs for qualifying customers

Ways to Pay Your Pico Water District Water Bill

Pico Water District offers flexibility with several payment options to pay your monthly water bill:

• Online – Pay on the Pico Water District website via credit/debit card or e-check. A $2 service fee applies to credit/debit card payments.

• By phone – Call the automated payment system at 562-692-3756 and pay with a card or checking account info

• Mail – Send a check or money order to the Pico Water District payment address.

• In person – Pay by cash check or card at the Pico Water District office.

• Drop box – Place your payment in the secure drop box at the Pico Water District office.

• Auto pay – Enroll to have payments automatically deducted from your bank account each month.

Review your options and choose the most convenient way for you to pay each month. Many customers opt for auto pay for the ease of automated payments.

Enroll in Auto Pay for Automatic Payments

To set up recurring automatic payments, you must enroll in Pico Water District’s Auto Pay program. Here’s how it works:

• Link your account – Provide your Pico Water District account number to link it to your chosen bank account.

• Choose a payment date – Pick a day each month for payments to be deducted.

• Sign authorization – Review and electronically sign the authorization form.

Once enrollment is complete, your monthly water bill payment will be automatically deducted on the designated date. This prevents late payments and service interruptions.

To get started with Auto Pay, download the authorization form from the Pico Water District website and submit it online or by mail. Be sure to enroll at least 10 days before your next bill is due.

Payment Due Dates, Late Fees and Disconnection Policy

Pico Water District water bills must be paid by the due date printed on your monthly statement to avoid penalties. Here are key dates to know:

• Due date – Payment must be received by this date, not just postmarked.

• Late fee date – A 10% late fee is added to past due accounts around the 18th of the month.

• Shut off notice – If a past due balance remains after the late fee date, a shut off notice is sent.

• Disconnection date – Around the 25th of the month, unpaid accounts are scheduled for water service disconnection.

• Reconnection fee – If your water is shut off, a $50 reconnection fee applies during business hours or $150 after hours.

Avoid fees and service interruptions by paying your water bill in full no later than the printed due date. Communicate with Pico Water District immediately if you expect difficulty paying on time.

Getting Help for High Water Bills

If your water bill seems unusually high, don’t hesitate to contact Pico Water District for help identifying the cause, such as:

• Leaks or running toilets causing excess water usage
• An error on your meter read or bill calculation
• Rate increases you were unaware of
• More occupants living in the home

Pico Water District can review your account and check for any issues resulting in higher than normal bills. Catching problems early allows you to take corrective action before large balances accrue.

You may also qualify for the following assistance programs offered by Pico Water District:

Payment Assistance Programs for Qualified Customers

Pico Water District offers two financial assistance programs for customers having difficulty paying their water bill but do not qualify for low income programs:

• Payment arrangements – Set up a payment plan to pay your balance over an extended timeframe.

• Bill discount program – Get a 15% discount on your water usage charges if you meet eligibility criteria.

In addition, customers who meet low income requirements can apply for state and federal water bill assistance programs:

• Low Income Household Water Assistance Program (LIHWAP) – Provides credit on water bills for qualifying low income households.

• Low Income Ratepayer Assistance (LIRA) – Offers discounted water rates for homeowners who meet income limits.

Contact Pico Water District to see if you qualify for any payment assistance programs available based on your circumstances. These programs can provide critical help for customers struggling with water bill payments.

Avoid Service Disruption and Late Fees

Paying your Pico Water District water bill is an essential responsibility as a customer. Avoid penalties and inconveniences by making sure your payment arrives by the due date each month.

Sign up for automatic payments or schedule payment reminders to ensure your bill never slips your mind. Look into financial assistance programs if you are encountering challenges with water bill affordability.

Pico Water District offers various payment methods for convenience. Just be sure to pay your water bill on time and in full every billing cycle. Reach out for help to address any unexpectedly high balances. Maintaining good payment habits prevents service disruptions and costly late fees.