Paying your water bill to Passaic Valley Water Commission (PVWC) is easy and convenient with several payment options available. PVWC provides high-quality drinking water to over 800,000 people in northern New Jersey, so it’s important to pay your bill on time each month. This article will explain the different payment methods, fees, due dates, and other key details for PVWC customers to pay bills efficiently.
Online Bill Pay
The easiest way for most customers to pay their PVWC bill is online through the utility’s website. You can pay by e-check or credit card 24/7 by signing into your online account.
To use the online payment system, you first need to register for an online account on the PVWC website Provide your email and create a secure password With your account, you can view billing history, make one-time payments, or set up recurring payments.
Payments made by American Express, Discover, MasterCard, or Visa credit cards are accepted online. You can also pay directly from your bank account with an e-check.
Pay By Phone
In addition to online payments, PVWC offers a pay-by-phone option. Call 973-340-4300 or 1-877-772-7077 anytime day or night to make a payment by credit card or e-check.
This automated phone system is available 24/7, allowing you to pay your bill conveniently even when the PVWC office is closed. American Express, Discover, MasterCard, and Visa are accepted over the phone.
During normal business hours, you can also pay by e-check by speaking to a customer service representative.
Pay By Mail
To pay your PVWC bill by mail, detach the payment stub from your paper bill and enclose it with your payment. Write your account number on the check or money order payable to Passaic Valley Water Commission.
The mailing address to send your payment is:
Passaic Valley Water Commission
P.O. Box 11393
Newark, NJ 07101-4393
Be sure to mail your payment 7-10 days before the due date to ensure it’s received on time. Late payments will incur a penalty fee.
Pay In Person
You can pay your PVWC bill in person at the utility’s main office located at:
1525 Main Avenue
Clifton, NJ 07011
The office is open Monday-Friday from 7:30am-6pm, except on holidays. You can pay by cash, check, money order, or credit card when visiting the office.
PVWC also has an after hours drop box located at the main office entrance to deposit payments when the office is closed. Payments left in the drop box will be processed at the end of the next business day.
Garfield and North Arlington Payment Locations
In addition to the main office, PVWC customers in Garfield and North Arlington have a few other in-person payment options:
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Garfield customers can pay at 111 Outwater Lane, Garfield, Monday-Friday from 9am-4pm by cash, check, or money order.
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North Arlington customers can pay at 214 Ridge Road, North Arlington, Monday-Friday from 9am-3pm by cash, check, or money order.
Due Dates and Late Fees
PVWC bills monthly for commercial accounts and quarterly for most residential accounts. Payment is due upon receipt of your bill.
You have 30 days from the billing date to pay before a late fee is assessed. If payment is not received within 60 days from the original bill date, a final notice is sent with a $40 fee added to your account.
If the bill remains unpaid for 90 days from the original bill date, your water service may be disconnected. Reconnection will require the past due balance and a reconnection fee to be paid.
Payment Assistance Programs
If you are having difficulty paying your PVWC bill, you may qualify for a payment plan or financial assistance. Programs are available for low-income customers and those experiencing temporary financial hardship.
Contact the PVWC Customer Service department before your account becomes delinquent to discuss bill payment options and apply for assistance programs. There are also government and nonprofit programs that help pay water bills for qualifying households.
Auto Pay and Paperless Billing
For maximum convenience, PVWC customers can enroll in auto pay and paperless billing. With auto pay, your bill is paid automatically each month on the due date via bank account debit or credit card.
You’ll receive email notifications when your bill is ready and payment will be drafted. Paperless billing means receiving bills electronically rather than by mail. Less paper and avoiding late fees make these options ideal for many customers.
Stay Informed with Account Alerts
PVWC provides a free notification service that sends emails or text messages when important activity occurs on your account. Alerts can be sent for upcoming due dates, past due notifications, payments processed, balances under a set threshold, and other account notifications.
Receiving alerts helps you stay on top of your account status and avoid late fees. Visit the PVWC online account portal to sign up for alerts.
Summary
Paying your PVWC water bill is fast and simple using the utility’s online, phone, mail, auto pay, and in-person options. Due dates are strictly enforced, so be sure to pay on time each month or quarter to avoid penalties. Understanding your bill and payment methods will allow you to easily manage your PVWC account.
Residents Oppose Passaic Valley Water Commission Open Air Reservoir Plans
FAQ
How do I pay my water bill in NJ?
How do I email Passaic Valley Water Commission?
How do I pay my water bill in Paterson NJ?
How do I make a Passaic Valley Water Commission online payment?
Welcome to Passaic Valley Water Commission’s Online Payment Portal! There are two ways to make payments – as a Non-Registered User or a Registered User. To make a One Time Online Payment as a Non-Registered User click on the link under Online Services. To register your account, click on Link Login.
When should I pay my Passaic Valley Water Commission Bill?
Passaic Valley Water Commission bills are due upon receipt and must be paid within 30 days to avoid a late charge. Unpaid balances will be assessed a 1% late charge penalty. Trouble Paying your Bill? If your account is not yet delinquent, but you are experiencing trouble making your payment, we can help.
When will my Passaic Valley water meter be read?
Passaic Valley Water Commission reads residential meters on a quarterly basis. To find out when your meter will be read next, look at the front portion of your water bill, which shows the date of your current reading. Your next meter reading is scheduled for approximately 3 months from that date.
How long does a Passaic Valley Water Commission meter reading last?
Your next meter reading is scheduled for approximately 3 months from that date. Passaic Valley Water Commission bills are due upon receipt and must be paid within 30 days to avoid a late charge. Unpaid balances will be assessed a 1% late charge penalty.
How do I contact pvwc?
Customers with questions should contact the Department of Community Affairs directly. After you enroll, you must call PVWC at 973-340-4300, option #2 so we can notate your account with the confirmation number provided to you by the DCA to avoid service interruption.