How to Pay Your Arkansas Western Gas Bill – Online, In Person, or By Mail

Having reliable and affordable natural gas service is essential for Arkansas homes and businesses. As an Arkansas Western Gas customer, it’s important to pay your gas bill on time each month to avoid service disruptions. Arkansas Western offers several convenient payment options. This comprehensive guide will walk through how to pay your Arkansas Western Gas bill online, by phone, in person, or by mail.

Set Up an Online Account for Easy Bill Pay

The most convenient way to pay your Arkansas Western Gas bill is through an online customer account. Here’s how to set one up:

• Go to wwwaogccom and click “Pay Bill” in the top menu.

• Select the “Sign Up” option to create a new account.

• Enter your account number, last name on the account, phone number, and email address

• Create a secure password.

• Accept the terms and conditions.

• Complete any identity verification steps if prompted.

Once your online account is created, you’ll have 24/7 access to pay your bill, view payment history, update account information, and more!

Steps to Pay Your Gas Bill Online

Follow these simple steps to pay your Arkansas Western Gas bill through your online account:

1. Login at www.aogc.com.

2. From the account overview page, click on “Make Payment” or select “Pay Bill” from the top menu.

3. Select whether you want to make a full or partial payment.

4. Enter payment amount and select a payment date.

5. Choose a payment method – credit/debit card or bank account.

6. Enter your payment details and submit the payment.

7. The payment will process and you will see a confirmation screen.

Online payments made before 5 PM CST on business days will post to your account same day.

Pay by Phone 24/7 Using IVR

You can also pay your Arkansas Western Gas bill conveniently by phone using the automated IVR (Interactive Voice Response) system.

To make a payment, dial toll-free 1-866-840-6542. The IVR menu will guide you through the process of making a payment using your bank account or credit/debit card.

The automated phone payment option is available 24 hours a day, 7 days a week for your convenience.

Pay in Person

If you prefer to pay your bill in person, bring your payment to one of Arkansas Western’s authorized pay agents located throughout the service area.

Pay agents include:

• Telecom Self Service/Kiosk Locations

• EZ Pay Stores

• Super Saver Foods Stores

• Superette All Needs Stores

Payment kiosks and pay agents accept cash, check, or money order. Visit ArkansasWestern.com/pay-bill/pay-in-person to find locations.

Pay by Mail

You can also mail your Arkansas Western Gas payment to:

Arkansas Western Gas
PO Box 131769
The Woodlands, TX 77393-1769

Mail your check or money order along with your remittance stub from your bill. Allow 7-10 days for mailed payments to process.

Manage Your Gas Account Online

With an online customer account, you can do much more than just pay your bill! Additional features include:

• Checking your gas usage and compare usage over time
• Viewing billing history and past statements
• Signing up for paperless billing
• Updating account information
• Scheduling payments
• And more!

Avoid Late Fees and Disconnection

Make sure your Arkansas Western Gas payment arrives by the due date listed on your bill to avoid:

• Late payment fee of 1.5% of any unpaid balance
• Additional deposit requirement
• Service disconnection and reconnection fees

Online payments are the best way to ensure on-time delivery. Set up autopay as a safeguard against late fees.

Get Payment Assistance If Needed

If you are struggling to pay your gas bill, Arkansas Western partners with several programs to help qualified customers including:

• Low Income Home Energy Assistance Program (LIHEAP)

• DollarHelp – Utility bill assistance up to $400

• Project Care – Helps cover heating costs for limited income elderly/disabled customers

Contact Arkansas Western to learn more about eligibility requirements for these assistance programs if needed. There are resources available for having your gas service maintained during difficult times.