Paying your CenturyLink bill online is a quick and easy way to stay on top of your payments. As a CenturyLink customer myself, I know how confusing bills can be sometimes. That’s why I’ve put together this simple, step-by-step guide to walk you through the process of paying online.
Why Pay Online?
Let’s start with why paying online is beneficial
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It’s fast – takes just a few minutes to complete.
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Available 24/7 – you can pay at any time of day or night.
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Secure – CenturyLink uses encryption to protect your information.
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Convenient – no need to mail in checks or visit a payment center.
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Flexible – you can pay one-time or set up recurring payments.
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Save money – avoid late fees by paying on time.
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Accessible – pay on your computer, phone or tablet.
So if you want an easy way to stay on top of your bill, paying online is definitely the way to go.
Step 1: Gather Your Information
Before you start, make sure you have your CenturyLink account number handy. You can find this on your monthly bill.
You’ll also need a method of payment – a credit card, debit card, or checking account – to pay from. Have that card or your checking account number ready.
Step 2: Go to the Payment Website
Now it’s time to actually pay your bill. Go to centurylink.com/payonline in your web browser.
This will bring you to the CenturyLink quick pay page.
Step 3: Enter Your Account Information
On the quick pay page, you’ll see a box that says “Home Phone Number or Account Number.” Enter your 12-digit CenturyLink account number here.
Below that, there is an option to sign into your MyAccount. You can do that if you want to view your full bill details, but it’s not required for making a payment.
Step 4: Select a Payment Method
Next, you need to choose how you want to pay – with a card or from your bank account:
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Credit/Debit Card – Have your card ready and enter the information, including card number, expiry date, and security code.
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Bank Account – Enter your checking account number and routing number. Make sure your account has enough funds for the bill payment.
Both options are secure and will process the payment to CenturyLink right away.
Step 5: Confirm Payment Details
Before you submit the payment, double check that all the information is correct – the right account, amount due, and payment source.
You’ll also have the option to enroll in AutoPay to have your bill paid automatically each month. This can help avoid any late fees.
Step 6: Get Payment Confirmation
After you submit the payment, CenturyLink will process the transaction and you’ll see a confirmation page. The payment will also show up on the account activity page if you’re signed into your MyAccount.
You’ll also get an email confirmation for your records. And payment will be reflected on your next monthly statement.
Troubleshooting Problems
Hopefully the payment process goes smoothly. But if you run into any problems, here are some tips:
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Double check account and payment info entered – typos can cause issues.
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Try a different payment method – switch to a different credit card or bank account.
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Call customer support – explain the issue and they can help troubleshoot.
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Check account activity – log into MyAccount to verify payment status.
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Look for confirmation – check email and account statement for payment proof.
Frequently Asked Questions
Here are answers to some common questions about paying your CenturyLink bill online:
What are my options for paying my bill?
You can pay your CenturyLink bill online, by phone, by mail, in person, or set up autopay. Online and autopay are the quickest options.
My service has been cut, what do I do?
If your service was disconnected for non-payment, you’ll need to pay the past due balance first. Then service can be restored within 24 hours. Pay online to get reconnected quickly.
How can I get help to understand my bill?
You can review billing guides on their website or call customer support to have them explain specific charges. Be sure to have your bill handy when you call.
What if I am unable to pay my bill this month?
Contact CenturyLink immediately if you anticipate any issues paying your bill. They can discuss payment plans or temporary discounted rates based on your situation.
When is my bill due each month?
CenturyLink bills are due 22 days after they are issued. The due date is printed on your monthly statement. Sign up for autopay to avoid remembering to pay each month.
Are there fees for paying late?
Yes, CenturyLink will charge late fees if your bill is not paid by the due date. The fee is typically around $10. Pay on time to avoid these unnecessary costs.
