Paying your water bill can be a hassle – searching for the right website, entering account details, remembering due dates. For residents of Chino Hills, California, the process just got a whole lot easier. The city recently launched an upgraded online bill pay system, offering users a convenient way to view and pay their water bills.
Overview of Chino Hills’ New Online Bill Pay System
The new online bill pay system is accessible through the city’s website. It allows customers to easily set up online accounts to manage their water utility bills. Some key features include:
- Viewing electronic copies of your water bill
- Setting up automatic payments
- Paying by credit/debit card, eCheck, PayPal or Venmo
- Going paperless by opting for email billing
- Managing notifications and reminders
Payments made through the online system are processed immediately, meaning you don’t have to worry about late fees The platform also stores your payment information securely, protecting your personal data
Registering for an Online Account
Signing up for the new online bill pay system is quick and straightforward. Here are the steps:
- Visit the city’s online bill pay website
- Locate your account number and customer number from a previous bill
- Click “Register your account” and follow the prompts to create a username and password
- Enter your contact details and payment information
Once registered, you’ll have full access to view balances, see past bills, schedule payments and more The whole process takes less than 10 minutes
Paying Your Bill Online
The most useful feature of the new system is the ability to pay your water bill completely online. There are a few different payment options:
- Credit/debit card – Visa, Mastercard, American Express and Discover cards are accepted
- eCheck – Free direct payments from your bank account
- PayPal – Fast and secure payments through your PayPal account
- Venmo – Free peer-to-peer payments app owned by PayPal
To pay your bill, log into your account, select your desired payment method, enter the payment amount and submit. The funds will instantly transfer from your account to the city. It’s the fastest and easiest way to avoid late fees.
Automatic Payments
For maximum convenience, you can enroll in automatic payments. This automatically charges your credit card or bank account each month for the amount due.
To set up automatic payments:
- Log into your online account
- Click on “AutoPay Program”
- Select your payment method and enter the details
- Choose the withdrawal date
You’ll then receive an email confirmation when payments are processed. It’s an effortless way to stay on top of your bill.
Paperless Billing
Going paperless is another way to simplify bill pay. Instead of receiving bills in the mail, you’ll get them directly via email. It saves paper and ensures you get reminders and alerts right away.
To enroll in paperless billing:
- Access your online account
- Go to “My Profile”
- Select “Paperless Billing”
- Enter your email address
You’ll get an instant confirmation email, and your next bill will arrive digitally. Keep an eye on your inbox going forward.
Added Features and Benefits
Along with streamlining bill pay, Chino Hills’ new online system provides some great additional features:
- Mobile access – Pay bills and manage your account on-the-go through the mobile site
- Account management – Update your contact details, view billing history and more
- Payment receipts – Access and download receipts for your records
- Usage tracking – Monitor your monthly and annual water usage
The upgraded platform makes it easier than ever to stay on top of your water utility account.
Paying bills is rarely fun, but Chino Hills’ new online bill pay system takes the hassle out of it. With convenient payment options, paperless billing, automatic payments and mobile access, managing your water account is now simple and stress-free. Take advantage of the improved platform and say goodbye to late fees for good!
City of Chino Hills Utilities
City of Chino Hills Utilities Division 14000 City Center Drive Phone: (909) 364-2660 Fax: (909) 364-2695
The City of Chino Hills currently contracts with Waste Management (WM) for residential and commercial trash services. Effective July 1, 2022, customers are billed and will need to pay for their trash services directly to WM.
Waste Management 13793 Redwood Street Chino, CA 91710 Phone: (800) 423-9986
Southern California Edison 1351 Francis Street Ontario, CA 91761 Phone: (800) 655-4555
Spectrum 4200 Chino Hills Parkway, Suite 170 Chino Hills, CA 91709 Phone: (800) 892-4357Customer Support
Chino hills – what was in your water!? #chinohills #shorts
How do I pay my Chino Hills utility bill?
Pay online by visiting www.chinohills.org/BillPay. Payment methods accepted online include your checking/savings account (eCheck), debit/credit card (Visa, MasterCard, Discover, and Amex), PayPal, and Venmo. Mail your payment to: City of Chino Hills, Utility Billing Office, 14000 City Center Drive, Chino Hills, CA 91709.
Does Chino Hills provide water & sewer services?
The City of Chino Hills provides high quality water and sewer services. Online Bill Pay Ways to Pay Your Bill Learn more about starting new water service in Chino Hills The City of Chino Hills contracts with Waste Management (WM) for all Trash Services. Trash services are billed directly by WM. More Trash Services Information Have Questions?
How do I contact Chino Hills utility?
For utility account or billing-related questions, please call the Chino Hills Utility Customer Service at 909-364-2660. How can I pay my utility bill?
How do I contact Chino Hills City Hall?
Pay Your Bill Recreation Classes, Programs, & More Bids Proposals, Results, & Notices Jobs Current Job Listings request tracker Submit A Service Request Agendas & Minutes For Various Meetings Notify Me® Connect With Us Maps GIS Interactive Maps Contact Us City Hall 14000 City Center Drive Chino Hills, CA 91709 Phone:909-364-2600 Fax:909-364-2695