How to Pay Your City of Temple Water Bill Online, By Phone, or In Person

Paying your City of Temple water bill is easy with the multiple payment options available. As a Temple resident, it’s important to pay your bill on time each month to avoid late fees and potential service interruption. In this guide, I’ll walk through the various ways you can pay your Temple water bill conveniently online, by phone, by mail, or in person.

Pay Online

The fastest and most convenient way to pay your Temple water bill is online through the city’s utility e-pay portal

To pay online

  • Go to https //wwwtempletxgov/services/pay_my/utility_payment_options,php

  • Existing customers can log into their account profiles to view and pay their bill.

  • New users will need to register using their utility account number.

  • The “Pay Now” option also allows you to pay as a guest without logging in.

Online payments can be made by credit card, debit card, or e-check. The payment will be posted to your account immediately after the transaction is completed.

Paying online is fast, secure, and allows you to view your latest bill details and payment history all in one place. It’s the most convenient option for most customers.

Pay By Phone

In addition to paying online, City of Temple customers can pay their water bills easily over the phone using the automated payment system.

To pay by phone:

  • Call 254-298-5616.

  • The automated system is available 24/7.

  • Have your account number and credit/debit card ready before you call.

  • Follow the voice prompts to enter your payment info and complete the transaction.

Payments made over the automated phone system are fast and convenient. Your payment will be posted to your account immediately after the transaction is completed.

Pay By Mail

If you prefer to pay your bill by mail, you have two options:

Standard Mail:

Mail your check or money order payable to City of Temple to:

City of Temple
PO Box 878
Temple, TX 76503-0878

Please allow 5-7 business days for standard mail delivery.

Overnight Mail:

To ensure same-day payment credit, you can send your check overnight to:

City of Temple
401 N 3rd St
Temple, TX 76501

Just make sure your payment arrives by 5pm local time to avoid late fees.

Pay In Person

You can also pay your Temple water bill in person at the Utility Business Office located at:

401 N 3rd St
Temple, TX 76501

In-person payments can be made:

  • At the front desk during business hours (M-F 8am-5pm).

  • In the drive-thru lane – located on the south side of the building.

  • In the dropbox – located in lane 4 of the drive-thru.

The Utility Business Office accepts cash, checks, money orders, and credit/debit cards. Payments made in person by 5pm will receive same-day credit.

Enroll in Autopay

For hassle-free bill payment, consider enrolling in autopay through the city’s online bill pay system or via automatic bank draft.

Online autopay automatically charges your credit/debit card or bank account each month on your due date. You can enroll when registering your online account.

Bank draft autopay debits your checking or savings account each month. To enroll, complete the automatic payment authorization form and provide a voided check.

Autopay helps avoid late fees, freeing you from having to remember to pay each month.

Request a Payment Extension

If you need some extra time to pay your bill, you may qualify for a payment extension. Contact the Utility Business Office before your due date to request an extension.

Extensions are not guaranteed, but may be granted if certain account criteria are met.

Avoid Late Fees

To avoid late fees and potential disruption of your water service, be sure to pay your Temple water bill in full by the due date each month. Online and autopay offer the most reliable options for on-time payment.

But whether you pay online, by phone, by mail, or in person – the City of Temple offers a variety of ways to pay your water bill. Choose the option that works best for your needs and budget. Just be sure to pay by the due date to avoid penalties.

City Of Temple Water Bill Pay

A Message From GFL

Welcome to GFL Environmental as your service provider for quality garbage removal. We look forward to a long lasting relationship while providing you with quality and dependable service. Place your container roadside the night before your scheduled pickup day stickered on your cart. Please make sure that all trash is bagged and placed in the container. The driver will service the cart only. Listed below are the items that we CANNOT collect in your regularly scheduled weekly service. When in doubt call our office for assistance. (770) 577-3545. • Liquid paint of any kind. • Hazardous material – Flammables, lighting tubes, insecticides, caustic chemical • Batteries – car, boat, motorcycle, etc. • Building material – boards, drywall, tile, concrete, carpet/padding, etc Your account may be serviced with automated equipment. Automated trucks have a mechanical arm that is used to pick up carts and dump trash into the truck. Do not be alarmed if you see only one side of your street collected. This truck picks up on one side of the street and then turns around and picks up the other side. Proper cart placement is extremely important. Carts should always be placed at least five (5) feet away from any object. (trees, posts, mailboxes, shrubs, cars etc…) Once the cart is placed at the curb the wheels and lid hinges should be closest to your house, the lid should open to the street.

State of Georgia Rental Assistance Program (Assistance for Rent and Utilities):

The State of Georgia received $552 million from U.S. Treasurys Federal Emergency Rental Assistance Programs to provide relife to individuals, families, and landlords whose finances have been negatively impacted due to the COVID-19 pandemic. The funds will be used to bring past due utilities and rent current for households with rental arrears. This program is administered by the Georgia Dept. of Community Affairs. For more information, please visit: www.georgiarentalassistance.ga.gov.

Failure to receive a bill does not entitle delayed payment! All bills are due by the 20th of the month. A 10% late charge will be added if your bill is not paid by the due date.  Accounts delinquent and not paid by the 1st of the following month are subjet to cut-off WITHOUT ANY FURTHER NOTICE. NO OTHER NOTICE WILL BE SENT!

The Utility Department offers several convenient ways to pay your bill.

  • Walk-In
  • Pay over the phone 24 hours a day by calling: 1-888-305-2742
  • Mail
  • Drop Box
  • Online : https://xpressbillpay.com/#/?org=temple10507

You may pay your utility bill at City Hall. Payment methods that are accepted are as follows:

  • Cash
  • Check
  • Money Order
  • Credit Card
  • Debit Card

Pay by Mail

Payments can be made by check or money order. Please include the water bill stub and place your account number on the check or money order to ensure the payment is applied to the correct account.

The mailing address is:

The City of Temple P.O. Box 160 Temple, GA 30179

Payments can be made 24 hours a day by calling: 1-888-305-2742.

Beginning July 1, 2021, The City of Temple has a new service provider for trash pickup and recycling: GFL Environmental. Trash service is mandatory for residents in the Temple City Limits.

St. Pete resident receive shocking water bill despite evacuating for hurricanes

How do I make a payment at Temple water?

You can create a new account on the City Of Temple Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account. Want to pay without an account? You can make a one-time payment without creating an account.

How do I pay my city of Temple bill online?

To avoid unexpected results, the use of the latest versions of Google Chrome or Firefox is recommended to access the City of Temple’s online payment pages. View and pay your monthly water utility bill. Pay City of Temple issued tickets and traffic fines. Apply for, review, and pay for building permits.

Does city of Temple water accept credit cards?

City Of Temple Water accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the City Of Temple Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit.

How do I create a city of Temple water account?

If you already have an account, you just need to login to the City Of Temple Water site. City Of Temple Water accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the City Of Temple Water website.

How long does it take to start water service in Temple City?

Starting service generally takes just two business days. Click here to fill out a Start Service Form. When you move out of a home in Temple City, you’ll need to stop your water service with the City Of Temple Water, so you don’t keep getting billed. Simply fill out the following online form.

How do I Stop my Water service in Temple City?

Click here to fill out a Start Service Form. When you move out of a home in Temple City, you’ll need to stop your water service with the City Of Temple Water, so you don’t keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days. Click here to fill out a Stop Service Form.

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