Managing utility bills is a necessary part of modern life Fortunately, most service providers now offer convenient online payment options. For NW Natural gas customers, paying your bill online is a breeze. The secure online portal and mobile app allow you to quickly view balances, make payments, set up autopay, and more
Going online to pay your NW Natural gas bill provides a faster, simpler way to stay on top of your account. Read on for a complete guide to utilizing NW Natural’s online bill pay system.
Benefits of Paying Your Gas Bill Online
Let’s start by reviewing some excellent reasons to take your NW Natural bill payments online:
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It’s fast – Payments post instantly to your account.
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It’s easy – The online portal and app are user-friendly.
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It’s secure – Encrypted payment processing keeps your info safe.
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It’s mobile – Pay on your phone or tablet on the go.
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It’s automated – Set up recurring autopay on your terms.
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It’s paperless – Reduce clutter and hassle.
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It’s efficient – Manage your account fully online.
With a few taps, your NW Natural bill is paid and off your mind! Read on to learn how simple the online process is.
Accessing Your NW Natural Account Online
The first step in paying your NW Natural gas bill online is accessing your account through the online portal or mobile app:
Online Portal
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Go to NWNatural.com
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Select “Sign In”
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Enter your username and password
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Select your account to view details
Mobile App
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Download the NW Natural Mobile App
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Login with your username and password
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Select your account to view details
Once logged in online, you’ll have full access to manage payments, update settings, review usage, and more.
Making a One-Time Payment
When logged into your NW Natural account online, paying your bill takes just seconds:
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Select “Pay My Bill”
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Enter payment amount
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Select payment method
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Review details and submit payment
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Get email receipt confirmation
One-time payments are easy to make as needed before each bill due date. The balance updates instantly after the successful payment.
Setting Up Autopay
For maximum convenience, you can enroll in autopay to have recurring payments processed automatically each month.
To set up NW Natural bill autopay:
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Select “AutoPay” in the portal
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Choose your payment date and frequency
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Enter your preferred payment method
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Specify the payment amount
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Review terms and enable autopay settings
Autopay provides reliable automation to ensure your gas bill always gets paid on time. Update your stored payment method at any point if your card details change.
Going Paperless with E-Bills
Love the convenience of paying online but still receiving old-fashioned paper bills? Switch to e-bills for a fully digital billing experience!
To enroll in NW Natural paperless billing:
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Locate “Paperless Billing” in your account
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Enter the email address to send e-bills to
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Select if you want bills sent monthly or each new bill
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Accept terms and enable paperless billing
Now your account balance, bill details, and payment confirmations will all be received digitally for speed and simplicity. Reduce clutter while saving trees!
Account Management Tools and Features
Inside your NW Natural online account portal, you can do much more than just pay bills. Additional features allow you to:
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Monitor gas usage with graphs and trends
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Update contact info and billing preferences
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View payment history and print past statements
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Receive outage alerts and billing reminders
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Submit service requests and changes
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And more!
The advanced account tools make managing your natural gas service quick and easy each month.
Get Started with NW Natural Bill Pay Online
As you can see, paying your NW Natural gas bill online is secure, fast, and simple when you use the online account portal or mobile app. Register your account to access the many helpful features for efficient bill management on your terms.
So skip the stamps and paper cuts! Pay your NW Natural gas bill conveniently online or via mobile to save time and hassle each billing cycle. Enjoy instant payments, autopay automation, paperless convenience, and robust account management tools. Go online and go on with your day!
View and print bills, or see your payment history.
The Customer Payment Portal provides access to your account activity. If you need to view a bill more than 3 years old, please email your request to NW Natural Customer Service or call 800-422-4012 M-F, 7 am to 6 pm PST.
The portal also offers easy online payments and Auto Pay set-up.
Bill inserts, featuring special offers, safety, environmental and community information
See helpful materials included with our bills each month. View bill inserts.
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FAQ
Does Northwest Natural Gas have an app?
Can you pay cascade natural gas with a credit card?
How do I find my NW Natural account number?
How do I pay my NW Natural Bill online?
You can make online bill payments here. Or pay using doxo with credit card, debit card, Apple Pay or bank account. Where can I ask questions about my NW Natural bill? You can contact them directly by phone at 800-422-4012. I’m looking for my bill. Where can I find it? Visit NW Natural to access your bill. Can I pay all my NW Natural bills on doxo?
Does NW Natural have a new payment portal?
NW Natural’s new payment portal, powered by Paymentus provides several convenient services: What changes will I see? I am currently on Auto Pay, do I need to sign-up again? No. Your enrollment in Auto Pay has been transferred to the new Customer Payment Portal.
How do I pay my NW Natural gas bill?
Register your account online. View and pay bills, see gas use, and compare use over time. You have a variety of ways to pay your NW Natural gas bill. Pay online at nwnatural.com, pay by mail using the return envelope that comes with your bill, visit an authorized local merchant to pay in person, or call 800-422-4012 to pay by phone.
What should I do if my NW Natural payment fails?
If this happens, you should: Call NW Natural customer service at 1-800-422-4012 to notify them and arrange another payment. Log into your online account and process a new payment successfully. Or pay in person at an authorized pay station location. Do not ignore a failed payment, as additional fees can be charged to past due accounts.
How do I contact NW Natural customer service?
Here are a few better options if you need to discuss your bill or account in more detail: Call NW Natural customer service at 1-800-422-4012 Monday-Friday between 7 a.m. and 6 p.m. Pacific Time. Email customer support and explain your issue or question. Log into the online account portal and use the message center to contact NW Natural.
Can I pay multiple NW Natural accounts during a single Call?
Yes, the automated phone payment system allows you to pay multiple NW Natural accounts during a single call. After making a payment on your first account, stay on the line and you will be prompted to enter another account number if you wish to continue paying other accounts.