Where to Pay Your Seattle City Light Bill In-Person

Paying your electricity bill on time is essential to avoid service interruption. While Seattle City Light offers several online and mail options, you may prefer to pay in-person. Fortunately, City Light has four customer service centers where you can pay your bill with cash, check, or money order.

Below are the locations and details on paying your Seattle City Light bill in-person.

Overview of Seattle City Light Bill Pay Locations

Seattle City Light has four main customer service centers located throughout the city

• Central Customer Service Center
• South Service Center
• Southwest Customer Service Center
• Southeast Customer Service Center

These walk-in centers allow City Light customers to pay their utility bills, start/stop service, inquire about billing, and get other support.

Hours of operation are Monday-Friday from 8 AM – 5:30 PM (closed on weekends and holidays). Appointments are not needed to pay bills or receive assistance.

Central Customer Service Center

The Central Customer Service Center is conveniently located downtown The address is

Central Customer Service Center
464 12th Ave.
Seattle, WA 98122
(206) 684-4767

This location has an automated kiosk machine where you can pay City Light bills 24/7 using cash or cards. Parking street parking or garages are available nearby.

The Central Center offers counter service without appointments. In addition to bill payments, you can get support for starting/stopping service, billing inquiries, payment plans, and other needs.

Multilingual staff can provide translators and assist customers in Amharic, Cantonese, Mandarin, Somali, Spanish, Tagalog, and Vietnamese.

South Service Center

South Seattle residents can visit the South Service Center situated near the Columbia City neighborhood. The address is:

South Service Center
3613 4th Ave. S
Seattle, WA 98134

This location does not offer 24-hour kiosk service. However, the office is open for walk-in bill payments and customer support from 8 AM – 5:30 PM on weekdays.

In addition to English, South Service Center employees can provide translation in Amharic, Somali, Spanish, and Vietnamese.

Southwest Customer Service Center

For West Seattle residents, the Southwest Customer Service Center offers a convenient bill pay location. The address is:

Southwest Customer Service Center
2801 SW Thistle St.
Seattle, WA 98106
(206) 684-7417

The Southwest Center is open for in-person bill payment weekdays from 8 AM – 5:30 PM. Multilingual staff can assist customers in English, Mandarin, Somali, Spanish, Tagalog, and Vietnamese.

This location also has parking available.

Southeast Customer Service Center

Customers near Rainier Valley can visit the Southeast Customer Service Center to pay their Seattle City Light bill. The address is:

Southeast Customer Service Center
3815 S Othello St. #105
Seattle, WA 98118

In addition to electric bill payment, Southeast Center employees can help with service requests, billing questions, and payment plans in Amharic, Cantonese, Mandarin, Somali, Spanish, Tagalog, and Vietnamese.

The office is open 8 AM – 5:30 PM on weekdays excluding holidays. metered street parking is available.

What to Bring to Pay Your Seattle City Light Bill

To pay your bill in-person, be sure to bring:

• Your Seattle City Light bill
• Cash, check, or money order for the payment amount
• Photo ID like a driver’s license

Without your actual bill, City Light may not be able to locate your account to credit the payment.

Cash, check, and money order are accepted for walk-in payments. Credit/debit cards are only accepted at self-pay kiosks, not directly by staff.

Other Seattle City Light Bill Pay Tips

Here are some other tips for paying your Seattle City Light bill in person:

• Go during non-peak times like mid-morning to avoid long lines.
• Allow enough time to wait through lines/traffic on your lunch break.
• Confirm payment amount with staff to avoid underpayment.
• Save your receipt as proof of payment.
• Set payment reminders for your next due date.
• Sign up for autopay or paperless billing to simplify the process.

Alternative Ways to Pay Your Seattle City Light Bill

If you can’t make it to a City Light customer center, you have options to pay your bill through:

• Online – Pay by credit/debit card or eCheck via Account Access.

• Phone – Call (206) 684-3000 to use the self-service line or speak with staff.

• Mail – Send a check or money order to City Light’s payment processing center.

• Drop box – The North Service Center has a locked drop box.

• Autopay – Enroll in automatic payments from your bank account.

• Retail locations – Pay at authorized retailers like 7-Eleven through CheckFreePay.

See Seattle City Light’s payment page for full instructions on all options.

Locate Other City of Seattle Utilities Bill Pay Locations

You can also pay your Seattle public utilities bills at:

• Seattle Public Utilities (water/sewer/garbage) service centers.

• Seattle City Hall lobby kiosks for City Light, Seattle Public Utilities, and Seattle Department of Transportation bills.

Check your specific utility company’s website for details on in-person payment locations throughout the city.

Paying your Seattle City Light bill through a customer service center is a convenient option for many customers. With four locations across the city and multilingual staff, City Light aims to make the in-person payment process straightforward. Just remember your bill and payment method – cash, check, or money order. The four service centers provide a simple way to take care of your electric bill obligations.