Paying your water bill to the Big Spring Water Department is now easier than ever thanks to online bill pay. With just a few clicks, you can view your water usage, charges, and account balance, as well as make secure online payments. This comprehensive guide will walk you through the entire process of setting up and using online bill pay for your Big Spring water account.
Why Pay Your Water Bill Online?
There are many great reasons to pay your Big Spring water bill online rather than mailing in a paper check:
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Convenience: You can pay at any time of day or night, without having to mail in a payment or drive to the Water Department office.
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View account details: See your current charges, account balance, water usage history, and due date online whenever you need to.
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Payment tracking Get confirmation when your payment is made so you know your account is paid and up-to-date
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Auto-pay: Set up recurring payments to be made automatically each month so you never forget a bill.
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No late fees Pay on-time, every time to avoid late payment penalties
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Paperless billing: Opt to receive water bills electronically rather than through the mail.
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Secure payments: Online payments are processed through a secure payment portal to keep your information safe.
Step 1: Set Up An Online Account
The first step to paying your Big Spring water bill online is to set up an account on the payment portal. Here’s how:
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Go to bigspringtx.municipalonlinepayments.com/bigspringtx/utilities
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Click on “Sign In / Register” in the upper right corner.
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On the login page, click “Register” to create a new account.
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Enter your account number, email address, and create a password. Your account number can be found on your monthly paper water bill.
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Agree to the terms and conditions and click “Register Account”.
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Check your email inbox for a verification link and click on it to activate your account.
Once your account is activated, you’ll be ready start managing your water bill online!
Step 2: Make A One-Time Payment
Making a one-time payment on your water bill through the online portal is simple:
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Log into your account at bigspringtx.municipalonlinepayments.com/bigspringtx/utilities
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Click on “Make Payment” for your water account.
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Enter the payment amount and select a payment method. You can pay by credit card, debit card or e-check.
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Enter your payment information and click “Continue”.
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Review the payment details and click “Process Payment” to complete the transaction.
You’ll receive an email confirmation with your payment details. The payment will typically process in 1-2 business days.
Step 3: Go Paperless With e-Billing
You can get your Big Spring water bill delivered electronically each month by enrolling in e-Billing:
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In your online account, click on “My Profile”.
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Check the box next to “Go Paperless With e-Billing” and click Save.
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Verify your email address and make any needed updates.
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Agree to the e-Billing terms and conditions.
Once enrolled, you’ll get your monthly water bill delivered to your email inbox rather than your mailbox. You can view, download or print your e-Bills anytime. Reduce clutter and have 24/7 access to your account documents online.
Step 4: Set Up Auto-Pay
For maximum convenience, you can enroll in auto-pay:
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In your online account, click on “My Profile”.
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Check the box next to “Auto Pay” and click Save.
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Verify your payment method details.
With auto-pay enabled, your water bill is paid automatically on the due date each month using your default payment method. You’ll receive an email confirmation with payment details. Auto-pay ensures you never miss a payment or incur late fees again!
Contact Online Customer Support
If you have any questions or difficulties using the online payment portal, customer support is available:
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Click “Contact Us” at the bottom of the portal screen.
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Call 432-264-2540 during regular business hours.
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Email [email protected] for billing questions.
Friendly customer service reps can provide assisting with registering, making payments, going paperless, and any other billing or payment issues.
Convenient Payment Options for Big Spring Water Customers
In addition to online bill pay, the Big Spring Water Department offers other convenient ways to pay your water bill:
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By phone: Call 432-264-2540 to pay over the phone using your credit/debit card or e-check.
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In person: Visit the Water Department office at 410 East 3rd Street, Big Spring, TX 79720 to pay in person.
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Drop box: Place your payment (check or money order) in the secure drop box at the Water Department office after hours.
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By mail: Mail your payment to City of Big Spring, PO Box 1431, Big Spring, TX 79721
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Kiosk: Use the self-service kiosk located outside the Water Department office (credit/debit payments only).
No matter how you choose to pay, using the online bill pay system for your Big Spring water account makes managing your bill more convenient than ever. Sign up for an account and start enjoying all the benefits today!
Big Spring Police investigate forgery
How do I pay my big spring water bill?
All City of Big Spring offices, including the Water Office, are currently closed to the public and open by appointment and electronic means ONLY. WAYS TO MAKE YOUR PAYMENT: 1. Pay online at www.mybigspring.com. Click ONLINE BILL PAY. 2. Pay via the automated phone system by calling 833-227-1752. 3.
Where is the city of Big Spring Water office located?
The City of Big Spring Water Office has relocated to the City Hall Annex located at 204 Johnson Street. All City of Big Spring offices, including the Water Office, are currently closed to the public and open by appointment and electronic means ONLY. WAYS TO MAKE YOUR PAYMENT: 1. Pay online at www.mybigspring.com. Click ONLINE BILL PAY. 2.
How do I Pay my Spring Hill water bill?
Please include your customer number on your check or money order. Pay your bill in person at the Spring Hill Water Department located inside Spring Hill City Hall at 199 Town Center Parkway. There is also a drop box for these payments located in the parking lot in front of City Hall.
Where does Big Spring get its water from?
The City of Big Spring Water Department, established in 1882, obtains its supply from a surface water source via purchase from Colorado River Municipal Water District Reclamation Plant. It also uses water from O.H. Ivie, J.B. Thomas, E.V. Spence, Moss Lake, and Ward County Well Field.