Wave Broadband makes paying your internet, TV, and phone bill fast and easy through their online bill pay portal Avoid late fees and get instant payment confirmation by managing your Wave Broadband account completely electronically.
This step-by-step guide will walk you through the entire online bill payment process.
Overview of Wave Broadband Online Bill Pay
Wave Broadband provides cable TV, high-speed internet, and digital phone service to customers across the West Coast and Midwest. They offer reliable service bundled together or as stand-alone products.
If you have services through Wave Broadband, you can pay your bill conveniently online
Benefits of Wave Broadband online bill pay include:
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Avoid late fees by paying on time electronically
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Get instant emailed confirmation when your payment is received.
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Securely store payment information for quick future transactions.
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Setup automatic monthly payments for hands-free billing.
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Access account details and statements in one place.
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Available 24/7 on desktop or mobile app.
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Quickly update billing and account info as needed.
Now let’s go through the step-by-step process for paying your Wave Broadband bill online through their portal.
Access the Wave Broadband Bill Pay Website
To get started paying your bill online, simply:
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Go to WaveBroadband.com
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Hover over “Support” and click on “MyWave”
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This will bring you to the login page for your online account
You can also go directly to My.WaveBroadband.com to access the portal login page. This is where you’ll input your username and password to enter your account.
Login to Your Wave Broadband Account
On the MyWave login page:
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Enter your Wave Broadband username
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Input your account password
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Click “Log In” to access your account dashboard
If you’ve forgotten your username or password, you can utilize the self-service recovery options on the login page.
Once logged in, you’ll arrive at your Wave Broadband account overview page with access to billing and account management.
Navigate to the Pay Bill Page
After logging into your Wave Broadband account portal:
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Click on “Billing & Payments” in the top menu
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Select “Pay Bill” from the drop-down menu
This will open the payment page where you can submit a payment on your Wave Broadband bill.
Enter Payment Details
On the payment page:
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Confirm your account balance due
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Select a payment amount – you can pay the full balance or a partial payment
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Choose a payment method – credit card, debit card, bank account, PayPal
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Enter details for your selected payment method
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Carefully review payment amount and account details
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Click “Continue” to move to the payment verification page
Double check that all your payment information is correct before submitting.
Submit and Confirm Payment
On the verification page:
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Do one final review of payment details
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Check the box to authorize payment
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Click “Submit Payment”
Once submitted, you will see a confirmation page and receive a payment confirmation email from Wave Broadband. Your account balance will immediately update with the payment received.
Setup Autopay for Automatic Payments
For hands-free bill payment, Wave Broadband lets you enroll in autopay through your online account.
With autopay:
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Your monthly bill is paid automatically on the due date
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Avoid late fees and saving time on manual payments
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Have payments deducted from your saved payment method
To enroll in autopay:
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In your account, go to “My Profile”
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Choose “Manage AutoPay”
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Turn on AutoPay and choose your settings
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Save your payment method
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Review and confirm your selections
Now your Wave Broadband bill will be paid on time automatically each month!
Account Management and Details
Through your Wave Broadband account portal you can also:
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Update account and billing information
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View statements and payment history
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Monitor data usage
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Set notifications and alerts
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And more!
Manage all aspects of your Wave Broadband services online or through the mobile app.
Get Customer Support
If any questions come up regarding your Wave Broadband bill payment, their customer support team is available by:
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Calling 1-866-928-3123
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Initiating a live chat at WaveBroadband.com
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Emailing [email protected]
Reach out for any help with bill pay, managing your account, technical issues, or other questions.
Paying your Wave Broadband bill online is the fastest and most convenient way to avoid late fees. In just minutes, you can securely log in, enter payment details, and receive instant confirmation.
You’ll enjoy 24/7 account access, autopay set up, payment history visibility, paperless billing, and great customer support. Go to MyWaveBroadband.com and take control of payments today!
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Don’t have a MyAstound Account?
- Visit MyAstound Account Signup
- Fill in the registration form
- Have your Astound Account number handy – located on your bill
Visit the Customer Center to create a MyAstound Broadband account for free online access to your Astound Broadband account. Be sure to have your account name, number and security password ready to sign up. Once logged on you can view and pay your bill online or if you’re mobile download our Astound Broadband Mobile app! Astound Broadband accepts payments using the app or online using credit or debit cards with the VISA, MasterCard, Discover or American Express logo and by direct debit from a bank checking account.
Understanding Your Bill provides an overview of the information that appears on your residential bill each month.
To avoid the possibility of incurring late fees, Astound Broadband recommends paying your bill immediately upon receiving your monthly statement. Your due date will be listed on your monthly statement.
Astound Broadband encourages customers to make timely payments to avoid late fees and possible service interruption. Astound Broadband reserves the right to charge late fees when payments are not made on time. If you are charged a late fee, you will be notified through a printed message on your bill.
Call 877-Astound Broadband-BILL (877-726-2455) and select the option for making payment arrangements. This will put you in touch with a customer service representative who will help you settle your account.
Call 877-Astound Broadband-BILL (877-726-2455) and select the option for making payment arrangements. This will put you in touch with a customer service representative who will help you settle your account. And yes, you will have to pay a reconnect fee for each Astound Broadband service (cable, phone, Internet) that has been shut off due to late payment and reconnected. If you have any past due balance, it must be paid in full before Astound Broadband can restore your service.
Yes! Visit the Customer Center to create a MyAstound Broadband account for free online access to your Astound Broadband account. Be sure to have your account name, number and security password ready to sign up. Once logged on you can choose the billing method that’s right for you, look for Paperless Billing. On-the-go? Download the Astound Broadband Mobile app for easy access to view your bill, make payments, update your billing method and more!
Visit the Customer Center and register for our My Astound Broadband service. Once you’ve registered and logged on to the system, visit the Account Summary page. Then click on the “View Previous Statements” button below the current statement. You will be presented with a list of past statements. Click on the statement you want to view. Astound Broadband will keep up to 12 months of statements online. We recommend that you copy the PDF files to your hard drive for safe keeping.
Note: You will need Adobe Acrobat installed on your computer in order to view your bills, which are displayed as PDF documents in your web browser. (Many web browsers/computers come with Adobe Acrobat already included, if yours does not, download Adobe Acrobat now).
Yes. To pay an Astound Broadband bill for a friend or family member, call 1.800.RING. Astound Broadband and use our automated phone system to make the payment. You will need to have the account number handy for the bill you are paying. Currently, you cannot pay a bill for someone else online. This option is only available through our automated phone system.
Astound Broadband does not collect a deposit for cable TV converter boxes.
Only dial-up Internet customers may pre-pay for a year of service. Astound Broadband does not currently accept pre-payments for other services.
Astound Broadband does not currently offer bills in other languages.
All cable TV, phone, and Internet services are available on one bill from Astound Broadband. If you have been receiving separate bills and wish to receive one bill, then call Customer Service at 1.800.RING.Astound Broadband.
We’re sorry to hear that you want to downgrade or cancel your service. Please contact us at 800-RING-Astound Broadband (800-746-4726) so we may assist you.
Online Banking: Bill Pay Tutorial
FAQ
How do I pay my wave bill?
What is wave broadband called now?
How to find Astound account number?
How to cancel Astound RCN?
How do I Pay my Wave Bill?
MAKE YOUR PAYMENT BY MAIL. You can pay your Wave bill in the traditional fashion – through the U.S. mail. Wave will send you a paper bill in the mail each month. Once you receive the bill, simply return the enclosed bill stub to Wave along with your payment in the form of a check or money order. 4. MAKE YOUR PAYMENT IN PERSON.
Can I pay a wave bill for a friend or family member?
Yes. To pay a Wave bill for a friend or family member, call 1-866-WAVE-123 and one of our helpful representatives can help you make a payment. You will need to have the account number handy for the bill you are paying. Currently, you cannot pay a bill for someone else online.
How do I sign up for a Wave account?
To sign up for a Wave account, you’ll need your account number and your PIN which can be found at the top of your bill. You cannot sign up directly from the MyWave page, but rather use the provided details to complete the Sign Up process.
When should I Pay my Wave Bill?
To avoid the possibility of incurring late fees, Wave recommends paying your bill immediately upon receiving your monthly statement. Your due date is listed on your monthly statement, on each page in the upper right hand corner. Wave encourages customers to make timely payments to avoid late fees and possible service interruption.
How do I pay my Astound Broadband Bill?
Astound Broadband offers convenient ways to pay your bill – online, through our automated phone system, by mail, or at any of Astound Broadband’s payment locations. Find the way that best meets your needs. To get started, you can set up, access, and maintain your MyAstound account at my.astound.com/login. Have more billing or payment questions?
How do I pay my broadband bill?
Call 877-Astound Broadband-BILL (877-726-2455) and select the option for making payment arrangements. This will put you in touch with a customer service representative who will help you settle your account. Have billing questions? We have the answers, from reading your bill to signing up for paperless billing, AutoPay, and more!