Virgin Mobile makes it easy and convenient to pay your cell phone bill online With a few simple steps, you can review your charges, make a payment, set up autopay, and more. This comprehensive guide will walk through the online bill pay options for Virgin Mobile customers
Overview of Virgin Mobile
Virgin Mobile is a popular prepaid and contract cell phone provider in Canada. Key things to know:
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Prepaid plans don’t require a contract or credit check
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Monthly smartphone plans range from $35 to $85 per month
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Shared data plans available for families and groups
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Bring your own phone or purchase a new device
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Access to nationwide 4G LTE network
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Online account management and bill pay
Benefits of Paying Online
Paying your Virgin Mobile bill online has many advantages:
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It’s fast and convenient without stamps or checks
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Make one-time payments or set up autopay
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Avoid late fees by scheduling payments
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View detailed statements and usage info
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Set up paperless billing to avoid clutter
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Pay anywhere using mobile browser or app
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Payment confirmation provided instantly
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Store payment information securely
Overall, paying online gives you more control and makes bill payment easy each month.
How to Pay Your Bill Online
You can pay online either through My Account or directly on VirginMobile.ca.
Via My Account
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Go to virginplus.ca and log into My Account
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Click “Pay Bill” and select payment amount
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Enter credit/debit card info or pay with a bank account
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Verify payment details and submit
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You’ll receive instant email confirmation
On VirginMobile.ca
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Go to virginmobile.ca and click “Make a Payment”
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Enter your mobile number and click “Log In”
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Select your payment amount and method
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Provide billing address and payment details
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Review and submit the payment
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You’ll receive payment confirmation onscreen
Both options allow registered Virgin Mobile customers to quickly pay their bill using a credit/debit card or bank account. Just be sure to have your account number or mobile number handy.
Other Payment Methods
In addition to online payments, Virgin Mobile lets you pay your bill:
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By phone – Call 1-866-999-2321 anytime
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Autopay – Set up recurring monthly payments from your credit card or bank account
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In person – Pay with cash/card at Virgin Mobile stores
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By mail – Send a check or money order to the payment address
Online bill pay provides the most convenience, control, and benefits for managing your monthly Virgin Mobile service. But alternative options exist if needed.
Tips for Avoiding Late Fees
To avoid late fees and service interruptions, be sure to:
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Pay your balance in full by the due date each month
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Set payment reminders in your calendar
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Enroll in autopay to automate payments
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Check your bill for usage spikes or added charges
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Update your payment method if your card expires/is lost
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Contact Virgin Mobile before the due date if you need an extension
Staying on top of your account and paying on time is key to avoiding unnecessary fees. Take advantage of the online account tools and bill pay options Virgin Mobile provides.
Get Full Value from Your Service
The ability to manage payments online helps you monitor usage, control costs, and get the most out of your Virgin Mobile cell phone service. Paying your bill through My Account or the website takes just minutes and keeps your account in good standing. Sign into your account today to review your charges and make sure your payment is scheduled by the due date.
How To Pay Virgin Mobile Bill Online (2024)
FAQ
How to pay for a virgin mobile phone?
How do I pay my Virgin Media Bill?
You can pay your bill using your internet or phone banking service by using the following details: NOTE: If you’re using internet banking, you may have to first select ” VirginMedia (1) ” as the company to pay. If you receive paper bills you’ll find your 14 digit payment reference on the back of page 1 of your bill.
How do I make a Virgin plus payment?
Your Virgin Plus number and password. A MasterCard, Visa or American Express credit card. Pick Bank Account as the method of payment from the drop down list. Enter your bank info. Your Virgin Plus number and password. Your banking info (Transit Code, Bank Code, Account Number). A MasterCard, Visa or American Express credit card, issued in Canada.
What if my Virgin Media payment is not showing?
If your payment still isn’t showing after the usual processing time, then contact us and we’ll get it sorted. What will I need to prove I’ve made a payment? Note: If the payment wasn’t made to a Virgin Media bank account, you’ll need to chat to your bank. If your payment is late, we may need to charge you a late payment fee of £7.50.
How do I keep up with my Virgin Media bills?
The easiest way to stay on top of your bills is by setting up a Direct Debit. This means that your payments will leave your account on a monthly basis automatically. You can set up a Direct Debit by logging in, or signing up, to your My Virgin Media account. You can also easily make a one-off card payment online without setting up a Direct Debit.
What if my Virgin Media payment is late?
Note: If the payment wasn’t made to a Virgin Media bank account, you’ll need to chat to your bank. If your payment is late, we may need to charge you a late payment fee of £7.50. You might also find your Virgin Media services restricted. This means your broadband speed may be slowed, or you might be restricted to the Freeview channels only.
How do I contact Virgin Media if my bank account details are wrong?
If none of the above are working, call us on 150 from your Virgin Media Phone, or 0345 454 1111* from any other phone. If you think you’ve used the incorrect bank account details when paying via bank transfer, you’ll need to get in touch with your bank directly. If your circumstances have changed, don’t worry – we’re here to support you.