Paying your water bill on time is important to avoid late fees and service interruptions. If you are looking for places to pay your water bill near you, this guide will outline the common options available.
Online Payment
The most convenient way to pay your water bill is online through your water provider’s website Most major water utilities now offer online account access and bill pay.
To pay online, first visit your water provider’s website and look for the online account login or bill pay section. For example, if you live in Los Angeles and have LADWP service, you would go to www.ladwp.com.
Create an online account with your account number and access code if you haven’t already Once logged in, you can view your balance and due date. Select the “Pay Now” or similar option. You can then enter your bank account information or debit/credit card to make a one-time payment or set up recurring automatic payments
Online bill pay is available 24/7 so you can pay on your schedule. It also saves money on stamps and paper checks. Just be sure to log in and pay a few days before your due date to avoid late fees.
Pay By Phone
If you prefer to speak to a representative, most water providers let you pay your bill over the phone.
To pay by phone, look on your water bill for the customer service or payment phone number. When you call, select the pay by phone option and be ready to enter your account number, balance, and debit/credit card information.
For example, LADWP customers can call 1-877-MYPAYDWP (1-877-697-2939) to pay by phone. The automated system is available 24 hours a day.
Paying by phone gives you the flexibility to make a payment whenever without visiting an office. Just note that some providers charge a small fee for phone payments.
In-Person Payment
You can also pay your water bill at an authorized payment location in person. Most water utilities have local offices where you can drop off cash, check, or money order payments.
For instance, LADWP has multiple customer service centers across Los Angeles where you can pay in person Monday-Friday from 9am-5pm.
Some other common bill pay locations include:
- Banks or credit unions
- Grocery stores
- Check cashing locations
- City/government buildings
When paying in person, be sure to bring your water bill or account number. Also check if the location charges a service fee.
Pay by Mail
While less convenient, you can always mail in a payment to your water provider’s billing address.
Your water bill payment stub will include the mailing address. Simply write in the payment amount on the stub, enclose a check or money order, and drop it in the mail with proper postage.
It’s recommended to mail your payment at least 5-7 days before the due date to ensure it arrives on time. Be sure to account for any mailing delays or holidays.
Setup Automatic Payments
If you want a hands-off approach, most water providers let you enroll in automatic payments. This automatically deducts your bill from your bank account or credit card each month.
To start automatic bill pay, sign in to your online account and find the auto-pay section. Enter your payment source details and confirm the recurring withdrawal.
With automatic bill pay, you don’t have to remember to log in and manually pay each month. Just be sure your account has enough funds on the withdrawal date to avoid declined payments and late fees.
Consider Paperless Billing
While not a payment method, switching to paperless billing can make paying your water bill easier. With paperless billing, you receive and view bills electronically rather than by mail.
Sign in to your water provider’s website and update your account preferences to go paperless. You’ll then get bills via email or by logging in to view them online.
With online access to your bills, you can quickly log in and pay after receiving the bill notification rather than waiting for a paper bill to arrive. It’s faster, more secure, and environmentally friendly.
What To Do If You Miss a Payment
If you forget or are unable to pay your water bill by the due date, take action right away to avoid penalties.
-
Contact customer service – Let your water provider know you need help with payment options before your service is disrupted.
-
Request an extension – Most utilities allow 1 payment extension over a billing cycle before a late fee applies.
-
Enroll in a payment plan – Payment plans let you break your past due balance into smaller installments over several months. Initial down payments are often required.
-
Apply for financial assistance – Low income and senior/disabled customers may qualify for bill discounts, payment assistance, and modified rates.
Acting quickly can help avoid headaches. Reconnecting service after disruption often incurs fees around $50 or more.
Locate Nearby Authorized Payment Centers
If you need to pay your water bill in cash or prefer in-person payments, most water providers list authorized pay stations on their website or on billing statements.
These are retail locations that accept bill payments on behalf of the utility. To find nearby options:
-
Check your water bill for a listing of authorized pay stations
-
Call customer service and request pay station locations in your zip code
-
Search “[Water Provider Name] authorized payment locations”
Once you locate a pay station, call ahead to confirm they accept water bill payments and any fees. Bring your bill or account number to complete the payment.
Third Party Bill Pay Services
You can also use third party bill pay services like Doxo, Plastiq, or PayNearMe to pay your water bill. These services allow you to link accounts, receive reminders, and pay multiple bills in one place for a fee.
While convenient, the fees can add up, so it’s often cheaper to use your provider’s free payment options when available. Only use third party services you trust and closely monitor withdrawals.
Avoid Water Service Disruptions
To keep your water flowing, be sure to pay your bill in full by the due date noted on your statement. Late payments typically incur a fee around 1.5% of the balance.
If your balance remains unpaid for 60 days or more, your service may be shut off. Reconnection fees apply to resume service, often $50-$100.
Contact your provider immediately if you anticipate difficulty paying on time. They can explain payment assistance programs or set up a deferred payment plan to help avoid costly service disruptions.
Payment Options At a Glance
For quick reference, here are the most common ways to pay your water bill and places you can go:
-
Online – Through water provider website account
-
Phone – Via water provider’s pay by phone line
-
In-person – At water provider local offices or authorized pay stations
-
Mail – Send check or money order to address on bill
-
Auto Pay – Set up recurring withdrawals from bank account
-
Third Party Services – Use bill pay aggregators like Doxo (for a fee)
As long as you pay your bill in full by the due date, you can choose the payment method that works best for your needs and schedule. Just be sure to act fast if you miss a payment to avoid penalties. Reach out now if you need payment help or flexible options.
Find a Store Near Me
Come see the PAYOMATIC difference. Enter your zipcode and we will provide a list of stores near you.
How Do I Pay My Bill?
Our process is quick, easy, and secure. You can trust that we will process your transaction promptly, so you do not need to worry about late charges or other fees.
-
Visit any Store
Visit any Store.
-
Provide Account Number
Bring any of the following:
- Current bill stub (remittance slip)
- Old bill stub (remittance slip)
- Your account number (if you do not have a bill stub)
- For credit cards, debit cards, prepaid cards, retail cards, or store cards you need to have the card with you
-
Decide How Much to Pay
We can pay any amount more than $3.00
-
Provide Account Number
-
Collect Payment
You can pay with cash, debit, EBT, or proceeds from another transaction (Check Cashing, Western Union® Receive, etc)
-
Receipt Confirmation
Receipt confirmation is printed and handed to you
If you have a bill stub (remittance slip) or card that you’re unsure about, simply bring it into any store and we will gladly assist you.
Staten Island Car Into Water
FAQ
Where do I pay my water bill in Brooklyn, NY?
What bill can you pay at Walmart?
Where can I pay my Arlington TX water bill?
How do I pay my water bill?
You can pay in person by dropping payments off in a secure Cal Water office drop box or at a Western Union pay station in your community (there is normally a $1 service charge to pay through Western Union, but this fee has been temporarily suspended).
Where can I get help paying my utility bill?
State Funds for qualifying residential LADWP customers with unpaid utility bills. Dial 2-1-1 or 1-800-339-6993, or visit the 211 LA website to find the help you need. Need Help Paying your Bill? We can help.
How do I pay my Cal Water Bill?
Contact your local Customer Center for more information about APS or print an Application Form. To pay your Cal Water bill over the phone using your bank account or Visa (credit or debit), MasterCard (credit or debit), or Discover card, call (888) 598-9824 (toll-free).
How do I pay my LADWP bills online?
Several City-issued bills and fees can easily be paid online. Visit the department’s website to get more information about their online services. Pay your LADWP water and power bills online. Financial assistance programs available. Pay for parking tickets, permits, boots, tows, and impounds.