Having reliable water service is something we often take for granted. But as a Nashville Metro Water Services (MWS) customer, you know paying your monthly water bill on time is essential to keeping the water flowing. No one wants their service interrupted because they forgot to mail in a payment.
Luckily MWS offers an easy-to-use online payment portal where customers like you can pay your Nashville water bill in just minutes from your computer or mobile device. Read on to learn how paying your MWS bill online can save you time and hassle. We’ll walk through the simple payment process step-by-step.
Benefits of Paying Your MWS Bill Online
Opting to pay your Metro Water Services bill online provides a number of advantages:
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It’s fast and convenient – Pay instantly any time of day or night without leaving home.
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Avoid late fees – Online payments post right away so your payment is never late.
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Auto-Pay – Set up recurring payments from your bank account or credit card.
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Paperless billing – Go green by opting for online e-bills instead of mailed paper bills.
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Payment tracking – The online portal stores your payment history for easy reference.
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Secure – MWS uses encryption and security measures to protect your info when paying online.
When paying your water bill is as easy as a few clicks, why waste time and stamps mailing in checks? Read on to learn how simple and straightforward it is to pay your MWS bill online.
Step 1: Log into Your MWS Online Account
To get started paying your Nashville water bill online, you first need to have an online account set up with Metro Water Services.
Go to the MWS website at [https://mwsonline.nashville.gov/app/] and click on “My Account Login”. If you don’t have an account yet, click “Register Now” to set one up using your MWS account number from your latest bill.
Once registered, simply log into your account anytime you need to pay your water bill or manage your MWS account. Having an online account makes paying your bill, setting up Auto-Pay, going paperless, and more a breeze.
Step 2: Select “Pay My Bill”
After logging into your MWS online account portal, look for and click on “Pay My Bill” from the menu options. This will take you directly to the payment page to submit your water bill payment.
Step 3: Enter Your Payment Details
On the payment page, fill in all the necessary payment details:
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Payment amount – Your current balance due will be shown by default. You can change this amount if you wish to pay a different amount.
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Payment date – Choose the date you want your payment to be submitted. Payments go through right away so you don’t need to schedule payments in advance.
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Payment method – Select whether you want to pay by credit card, debit card, or electronic check.
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Account details – Enter your card number, expiration date, and CVV code or checking account and routing number. Double check your details!
Step 4: Submit Payment
Once all your payment details are entered accurately, click “Continue” followed by “Submit Payment” to complete the process. Your Nashville Metro Water Services bill payment will be instantly processed and posted to your account. It’s that easy!
Payment Confirmations Provide Peace of Mind
Right after your MWS bill payment is submitted, you will see a confirmation page verifying your payment details for your records. This will show the payment amount, date, account number, and a confirmation number.
For extra confirmation, you can opt to have a payment receipt emailed to you each time you pay your water bill online. Just check the box to request an emailed receipt before submitting payment.
Set Up Auto Pay for Fully Automatic Bill Payment
The most convenient way to pay your MWS water bill is by enrolling in Auto Pay. This allows your monthly payment to be automatically deducted from your chosen bank account or credit card on your bill’s due date.
To set up recurring Auto Pay payments:
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Login to your online MWS account
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Click on Auto Pay under “My Profile”
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Enter the payment method you want to use
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Select the date for payments to be deducted each month
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Accept terms and submit request
With Auto Pay in place, you can say goodbye to logging in and manually paying your Nashville water bill each month! It will happen automatically so you never miss a payment.
Monitor Your Water Usage in Your MWS Account
Managing your water bill also means keeping an eye on your home’s water usage. The MWS online account portal allows you to closely monitor your monthly and daily water usage.
You can view graphs and usage trends over time so you can identify spikes and look for ways to conserve water. Monitoring your usage can help avoid surprise charges on your bill too.
Contact MWS Customer Support If You Have Payment Issues
While the MWS online payment process is very straightforward, you may occasionally run into an issue submitting your payment. If you have trouble with your payment going through, first double check that all your account details entered are 100% accurate.
If you still need help, reach out to the MWS support team by email at [email protected] or give them a call anytime at 615-862-4600. The MWS customer service team is always available to troubleshoot any payment errors or account issues.
Paying Your Water Bill Online Is So Simple
As you can see, paying your Nashville Metro Water Services bill through their online account portal takes just minutes and can be done from anywhere, anytime.
So why waste time and stamps mailing in checks each month? By transitioning to quick and easy online bill payment, you’ll have one less tedious chore eating up your time. Plus you’ll avoid late fees by having your payment post instantly.
Sign up for a MWS online account, input your details, submit payment, and you’re done! For maximum convenience, enroll in Auto Pay. Now you can spend your valuable time relaxing instead of worrying about paying bills. Try it today!
Pay by Telephone using Automated Services
For your convenience, you may access our automated services 24 hours a day, 7 days a week, by calling 615-862-4600. With automated services you can:
- Pay your bill using VISA or MasterCard
- Obtain routine information about your account
- Find information on office hours and payment locations
Metro Water Services WebConnect
FAQ
How much is a water bill in Nashville, TN?
Meter Size
|
Water
|
Sewer
|
1.5-inch
|
$30.51
|
$103.04
|
2-inch
|
$43.08
|
$144.76
|
3-inch
|
$68.85
|
$180.22
|
4-inch
|
$156.51
|
$511.37
|
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