Convenient Ways to Pay Your Just Energy Bill

Seeing your Just Energy bill arrive can elicit mixed feelings. While you may dread paying it, getting it handled relieves stress. Just Energy offers various ways to pay your bill so you can choose the most convenient option.

Just Energy provides electricity, natural gas, and green energy to over 1.5 million residential and commercial customers across North America. When your bill from Just Energy comes, you want an easy way to pay it.

Thankfully, Just Energy has several payment methods to fit different needs and preferences.

Online Account Payment

The quickest, easiest way to pay your Just Energy bill is through your online account.

To pay online:

  • Go to JustEnergy.com and login to your account.

  • Select “Make a Payment” from the menu.

  • Choose a payment amount and date

  • Enter your payment details. Debit/credit cards or bank account accepted.

  • Get email confirmation when the payment processes.

Paying online takes just a few clicks. Your account overview also shows past bills and payments for reference.

Pay By Phone

Don’t have time to login or prefer talking to a person? Pay your Just Energy bill by phone.

You have two options:

1. Automated System

Call 1-866-268-1975 to access Just Energy’s automated pay by phone system. It’s available 24/7 for fast, secure payment processing.

2. Customer Service Agent

Call 1-866-587-8674 during business hours to speak with a Just Energy customer service agent who can process your payment.

To pay by phone, you’ll need your account number, balance due and payment details ready.

Mobile App

For on-the-go bill payment, download the Just Energy mobile app. You can find it by searching “Just Energy” in the Apple App Store or Google Play Store.

Once downloaded, log into your account, select the “Bills & Payments” tab, choose your amount/date, and enter your payment information.

The Just Energy mobile app makes managing your account easy wherever you are.

Mail Payment

If you prefer paying bills the old-fashioned way, mail in a check or money order to:

Just Energy
P.O. Box 650518
Dallas, TX 75265

Include your account number to ensure proper crediting. Allow 5-7 business days to process.

In-Person Payment

Head to your local Dollar General or Ace Cash Express store to pay your Just Energy bill in person. Take your latest bill with account number.

Find Dollar General or Ace Cash Express locations near you.

Which Payment Method Should I Choose?

All the options are secure and reliable. Consider what matters most:

  • Speed – Paying online is fastest, followed by phone. Mail takes longest.

  • Convenience – Online, phone and mobile let you pay anywhere 24/7. Mail and in-person require more effort.

  • Payment Proof – Get instant confirmations online and by phone. Check bank/card statements after paying other ways.

  • Accessibility – Those without smartphones/internet can pay by phone or mail.

  • Familiarity – Stick with what you find easy and trust if you’ve used it before.

Choose the bill payment method aligning with your priorities and situation.

Payment Tips and Reminders

Follow these tips for smooth Just Energy bill payment:

  • Open and review bills as soon as they arrive so payment is on your mind.

  • Mark the monthly due date on your calendar so it doesn’t sneak up on you.

  • Sign up for autopay or recurring payments to ensure bills get paid on time every month.

  • Keep your account login, apps and payment information somewhere easy to access when needed.

  • Contact Just Energy customer service with any account or payment issues.

Staying organized and proactive prevents late fees and service interruptions.

Why Should I Pay Bills Online?

Wondering why paying your Just Energy bill online is becoming the most popular option?

Benefits of online bill pay include:

  • 24/7 access from anywhere

  • Fast, simple payment processing

  • Payment history available anytime

  • Auto-save of payment information

  • Email notifications when payments are made

  • Avoid talking to customer service

  • No checks, stamps, envelopes needed

  • Secure encryption technology

  • Eco-friendly – reduces paper waste

  • Often free or low fees

With a few clicks from your device, online payments check all the boxes for convenience, speed, and security.

Don’t Let Bills Back Up

Utility bills provide critical services, so keeping Just Energy payments on track is important.

Letting bills pile up creates stress. Auto-pay and calendar reminders prevent getting behind.

When your next Just Energy bill arrives, pay it right away through your preferred method. Keeping accounts current brings peace of mind.

Where Can I Pay My Just Energy Bill

Pay Over the Phone

This automated system is available 24/7 and accepts payments using your credit card (American Express, Visa, MasterCard, or Discover) or bank account information.

Sign up for our convenient Autopay option and you’ll be able to pay your bill automatically each month using your MasterCard®, Visa®, Discover Card®, or a bank draft from your checking account. Autopay is free of charge, convenient, and ensures timely payment of your account. Log in to My Just Energy Portal to set up Autopay today.

Take Control of Your Energy Bill with Just Energy’s Mobile App

FAQ

Why is Just Energy so expensive?

Two of the most important are major upticks in the cost of natural gas used by power plants and rising costs associated with the upkeep of the electric grid. The cost to run the grid has skyrocketed as utilities strengthen their infrastructure to prevent or repair damage from wind storms and wildfires.

How do I pay my Just Energy Bill?

Your Just Energy bill will be part of your utility bill. Contact Just Energy customer service for information on how to pay your bill. You can contact Just Energy at 1-833-757-1613 during normal business hours or email customer service at [email protected]. Your Just Energy bill will be part of your utility bill.

How do I pay my natural gas bill?

Natural Gas Contact Just Energy customer service for information on how to pay your bill. You can contact Just Energy at 1-877-226-5368 during normal business hours or email customer service at [email protected].

Will my just energy bill be part of my utility bill?

Your Just Energy bill will be part of your utility bill. See payment options for Texas customers. Texas customers also have access to the Energy Smart Portal, a free service for Texas residential customers with smart meters that allows you to track your weekly energy consumption, forecast, budget your energy costs and make payments online.

How can I pay my energy bill online in Texas?

In Texas, you can pay your energy bill online through the My Account portal on the Just Energy website or via the online bill pay option with no login necessary. You can also pay via mobile apps, by phone at 1-866-268-1975, your bank’s online bill pay service, by check or cash at accepted locations.

Will I receive a monthly bill from my electric utility?

In most cases you will receive a single monthly bill from your electric utility, which will include both your Just Energy supply charges for the Just Energy Group family of companies affiliate that serves you and any applicable utility charges. However, in certain states, provinces and utility service areas, Just Energy might bill separately.

What can I do with a just energy account?

Ability to track your energy use down to the day and the hour. Near real-time estimates of your usage costs, so you can budget with confidence. Access your account documents and easily renew your current plan in one place. Check out the latest special offers and promotions. Just Energy account login page.

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