The City of Fall River offers an easy-to-use online bill payment system for residents and businesses to pay city fees and taxes. This comprehensive guide provides everything you need to know to use online bill pay and avoid late fees.
Overview of City of Fall River Bill Pay
The City of Fall River’s online payment center allows you to pay your city bills conveniently 24/7 through the city website. You can pay for:
- Property taxes (real estate, personal, motor vehicle, boat excise)
- Water and sewer utility bills
- Municipal lien certificates
The online bill pay system accepts major credit cards, checking account payments, PayPal, Venmo, and more. It provides instant payment confirmation via email.
Creating an Online Account
To get started with online bill pay you first need to create an account on the payment website. Follow these steps
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Go to fallriverma.gov/online-payments
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Click “Register” to create a free account
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Enter your email address and create a password
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Provide contact details such as name, address, phone number
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Read and accept the terms and conditions
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Validate your email address by clicking the verification link sent
Once your account is activated, you can securely store payment information and view billing history.
Linking Your Bills
Before paying a city bill online, you have to link it to your account. Here’s how:
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From the payment portal, click “Link Bills”
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Select the bill type (property tax, utility, etc.)
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Enter your reference number located on your paper bill
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Confirm the billing address and account details
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Click “Link Account”
You only have to link each bill once. They will remain connected to your profile for future payments.
Making One-Time Payments
When you receive a new bill, paying it is very simple:
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Log into your account and click “Make Payment”
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Select the bill you want to pay from your linked accounts
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Enter the payment amount and select a payment method such as credit card
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Review the details and service fee (if applicable)
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Submit the payment and receive instant email confirmation
Your balance will update automatically once the payment is processed within 1-2 business days.
Setting Up AutoPay
For hands-free convenience, you can enable AutoPay for recurring payments:
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From your account, select a linked bill and click “Manage AutoPay”
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Choose the date you want payments automatically debited each month
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Specify the payment method you want to use
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Review and confirm the AutoPay settings
AutoPay will now withdraw the amount due on the scheduled date every billing period. You can edit or cancel AutoPay anytime.
Payment Methods and Surcharges
The City of Fall River accepts a wide range of payment methods:
- Credit/Debit Card – Visa, Mastercard, Discover, AMEX
- eCheck – Direct bank account debit
- PayPal
- Venmo
A third-party service fee of around 3% is charged for credit/debit card payments. eCheck bank payments do not have a surcharge.
Receipts and Payment History
The online bill pay system stores your payment history and receipts for easy access:
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Payment receipts can be downloaded/printed anytime
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Your account dashboard shows past payments and balances
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Receive emailed receipts as soon as transactions are processed
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Payment data remains available for at least 18 months
Avoid Late Fees and Penalties
Paying city bills on time helps you avoid penalties:
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Property taxes are due by May 1 and November 1 each year
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Water/sewer bills are typically due monthly around the 15th
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Late fees depend on the type of bill and duration
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Severely delinquent property taxes can lead to liens
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Overdue utility bills may result in service shutoff
Online bill pay makes it easier to pay on time 24/7 and sidestep late fees.
Customer Support
If you need help with the online payment system, the City of Fall River provides support:
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Collector’s Office: 508-324-2240 (Monday to Friday 8am-4pm)
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Email: [email protected]
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Live chat: Available at fallriverma.gov/online-payments
They can assist with account registration, linking bills, payment issues, and any other questions.
Convenient Online Bill Pay Is Here
Paying City of Fall River bills and taxes is now easier and more convenient with online payments. Sign up for an account today to save time, avoid late fees, and take control of your city finances. The user-friendly system makes bill pay quick and straightforward from your smartphone, tablet, or computer anytime.
Fall River City Council Votes On Pay Raises For Officials
FAQ
How much is the fall river water rate?
Can I pay my excise tax online in Massachusetts?
Where do I pay parking tickets in Fall River?
What is Fall River MA County?
How do I pay my bills online in Fall River?
The City of Fall River’s Online Payments Center gives customers a convenient, efficient, and user-friendly way to pay bills online 24-hours a day, 7-days a week. Real Estate, Personal Property, Motor Vehicle Excise, Boat Excise Taxes and Public Utility payments are accepted. You can also use this system to pay for Municipal Lien Certificates.
What is Fall River’s online payments center?
The City of Fall River’s Online Payments Center gives customers a convenient, efficient, and user-friendly way to pay bills online 24-hours a day, 7-days a week. We are excited to offer residents an easy and convenient method to view and pay their real estate, motor vehicle excise, personal property tax, and water bills online.
How do I pay a city bill in Fall River MA?
City bills may be paid at any of the 5 Baycoast Bank locations in Fall River, including using their drive-through lanes. As always, bills are payable online (www.fallriverma.org), by phone (855-801-0769), by mail (City of Fall River, PO Box 4141, Woburn, MA 01888), or by using the City Hall drop box.
How do I pay a parking ticket in Fall River?
Tickets issued on or after August 14, 2024, can be paid through the “Traffick Ticket Payments” link on the left. The online parking ticket system allows you to make a payment on any outstanding parking ticket issued to you by the City of Fall River.
How do I pay for baycoast bank in Fall River?
Residents can pay at one of the five BayCoast Bank locations in Fall River (SEE BRANCH LOCATIONS BELOW). Residents can pay via mail with a check. Residents can pay over the phone by calling the Collector’s office at 508-324-2240. Residents can use the Government Center drop box at the Third St entrance (checks and money orders only).
How much does it cost to buy a record in Fall River?
A $5 mail processing fee is included with the purchase of the first record. Due to delays associated with refunds, if you are not certain whether a record is filed with the City of Fall River, please call 508-324-2220 or email the City Clerk’s office [email protected] with any questions or concerns before placing your order.