How to Pay Your Bill at American Self Storage: A Step-by-Step Guide

Renting a storage unit provides convenient and affordable extra space when you need it. As a customer of American Self Storage, it’s important to know how to pay your monthly bill quickly and easily.

In this comprehensive guide, I’ll explain the available bill payment options at American Self Storage and walk you through the steps for paying online, over the phone, or in person.

Overview of Payment Options at American Self Storage

American Self Storage offers self storage units across the United States. They make paying your monthly bill as convenient as possible with these options:

• Online – Pay via the website using a credit/debit card or eCheck.

• Mobile App – Download the app to your iOS or Android device and pay in seconds

• Phone – Call the storage facility directly to pay over the phone.

• In Person – Visit the front office at your storage location to pay in cash or check

• Mail – Send a check or money order via US Mail to the facility address.

I’ll now go through how to use each method so you can choose the one that fits your needs and preferences.

Step 1: Log Into Your Online Account

The easiest way to pay your American Self Storage bill is on the website. Start by going to www.americanselfstorage.com and clicking “Pay Your Bill” in the top menu.

This will direct you to the account login page. Enter your email address and password to access your account dashboard. If you don’t have an account yet, click “Create an Account” to set one up.

Step 2: Select Payment Method

Once logged in, you’ll see your account balance and upcoming payments. Click on “Make a Payment” to get started.

You can choose between paying by:

• Credit/Debit Card – Visa, Mastercard, American Express, Discover
• eCheck – Enter checking account number and routing number

Be sure to enter all your card or bank details correctly to avoid errors.

Step 3: Specify Payment Amount

Next, indicate how much you want to pay. You have a couple options:

• Current Balance – Pays the full outstanding amount due right now

• Other Amount – Enter a custom amount of your choice

Only pay the minimum if you want to carry the remainder to next month. Paying the full balance avoids accruing late fees.

Step 4: Submit and Confirm

Carefully review the payment details on the confirmation page before submitting. Make sure the amount charged matches what you entered.

Once confirmed, you’ll get an on-screen receipt and email confirmation with a transaction ID number. Your account balance will update immediately.

Step 5: Set Up Autopay (Optional)

If you want to set up automatic recurring payments going forward, toggle on the “Autopay” switch under your payment method.

This will charge your card on file each month for the amount due without you having to manually pay each time. Just be sure to update your card before it expires!

And that’s it! Paying online is secure, fast, and easy with your American Self Storage account.

Paying Your Bill Over the Phone

If you prefer to pay your storage bill over the phone, start by locating the phone number for your specific storage facility. This can be found on your account statement or website.

Call during office hours and select the prompt to “make a payment”. Have your account information ready along with your credit/debit card.

A customer service agent will take your payment over the phone. They may also encourage you to set up automatic payments to save time each month.

Paying in Person at the Facility

For maximum convenience, many customers choose to pay their bill in person when they are already at the storage facility.

Simply stop by the front office during business hours. Let the manager know you are there to make your monthly payment.

You can pay with cash, check, credit/debit card, or money order. Get a printed receipt as proof of payment.

Some facilities also have drop boxes where you can leave a check or money order after hours. However, cash payments must be made directly to a manager.

Mailing In Your Payment

If you prefer to mail in payments the old-fashioned way, that is still an option as well.

Start by writing out a personal check or money order to American Self Storage for the amount due. Write your account number and service address in the memo line.

Mail your payment at least 5 business days before your due date to ensure it arrives on time. Send to the main office address found on your statement.

Just keep in mind that mailed payments can occasionally get lost or delayed. For best results, choose a digital payment method whenever possible.

Tips for Avoiding Late Fees

To avoid getting hit with late fees of $10 or more, follow these tips:

• Set calendar reminders for your bill due date each month.

• Pay online or via autopay as early in the month as possible.

• If mailing a payment, send it 1-2 weeks in advance.

• Call immediately if your card gets declined for autopay to update the info.

• Keep your account details like phone number and address up-to-date.

• Check your account online to confirm payments were received on time.

• Contact the facility manager if you need an extended grace period in special circumstances.

Paying your American Self Storage bill is quick and painless when you use their convenient online account tools. Choose the payment option that works best based on your needs and preferences. Just be sure to pay on time each month.