GreatCall provides essential mobile and urgent response services to millions of customers. But when your monthly GreatCall bill arrives, you want an easy way to pay it. This guide will walk through the various options to pay your GreatCall bill online, by phone, or by mail.
Overview of GreatCall
GreatCall is one of the largest providers of mobile phones and services designed specifically for seniors. They offer:
- Jitterbug flip and smartphones with simplified interfaces
- Affordable talk, text, and data plans
- Urgent response services like 24/7 access to agents and emergency assistance
- Health and safety apps like MedCoach and 5Star urgent response
GreatCall was acquired by Best Buy in 2018 but continues to operate independently. The company has over 900,000 subscribers nationwide.
Customers receive a monthly GreatCall bill for any subscribed services. This needs to be paid on time to avoid account suspension.
Ways to Pay Your GreatCall Bill
You have several options to pay your GreatCall phone bill conveniently
Pay Online
The quickest way to pay is online through your GreatCall account dashboard. Log into your account at GreatCall.com and select “Make Payment” to pay by card.
You can use a Visa, Mastercard, American Express, or Discover credit or debit card to pay online without any fees.
Pay by Phone
Call GreatCall billing services at 1-800-479-4150. You can make a card payment over the phone 24/7 using their automated system.
There is no fee for paying by phone with your debit or credit card.
Pay by Mail
Mail a check or money order made payable to “GreatCall” to:
GreatCall Payment ProcessingPO Box 515381Los Angeles CA 90051-6681
Note that mailing a payment takes longer to process and post to your account than paying online or by phone.
Auto-Pay
You can set up automatic monthly payments directly from your bank account, debit card, or credit card so you never forget a payment.
Log into your GreatCall account and choose Auto-Pay under “Account Settings”. Just confirm your payment info.
Pay at Best Buy
As a Best Buy company, you can now pay your GreatCall bill at any local Best Buy store. Bring your printed bill to the Customer Service desk.
Best Buy accepts cash, checks, and major credit/debit cards. Payment is free.
Pay via doxo
Use the doxo.com bill pay service to pay your GreatCall bill online without creating an account.
doxo accepts all major credit cards, Apple Pay, and bank account (ACH) payments. Some fees may apply based on method.
Tips for Paying Your GreatCall Bill
Follow these tips for staying on top of your GreatCall bill payments:
- Set payment reminders for your due date so you don’t forget
- Pay early in your billing cycle to avoid late fees
- Login online to see your up-to-date account balance
- Update your payment info if your card expires or is lost/stolen
- Review billing statements carefully for accuracy
- Contact support immediately if you see any errors
- Sign up for paperless billing to receive bills electronically
- Set your monthly bill on autopay to ensure on-time payment
Avoiding Late Fees and Disconnection
It’s important to pay your GreatCall wireless bill by the due date to avoid penalties like:
- Late payment fee of up to $7 per month
- Service disconnection for non-payment
- Early termination fee if service is canceled for nonpayment
- Reconnect fees to restart suspended service
So be sure to use autopay, payment reminders, and account balance alerts to stay current on your GreatCall account. Don’t let late payments catch you off guard.
Get Support for Billing Issues
If you have any issues with your GreatCall bill, experienced customer support reps are available to help:
- By phone at 1-800-479-4150
- Online chat at GreatCall.com
- Email to [email protected]
Contact GreatCall support right away if you see any unexplained charges or errors on your monthly statement. They’ll work to resolve the issue and ensure your account remains in good standing.
Paying Your Bill Is Fast and Easy
Keeping up with GreatCall bill payments doesn’t have to be a chore. Pay online, over the phone, at a store, or by mail using the options outlined here. Just set payment reminders, use autopay, and leverage support if any billing issues occur. Then pay your GreatCall bill stress-free!
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