Science Hill Water Bill Pay: A Guide to Paying Your Utility Bill Online

The City of Science Hill offers a convenient online bill pay option for residents to securely pay their water and sewer utility bills. This guide will outline everything you need to know about using Science Hill Water bill pay including registration, payment options, fees, and more.

Overview of Science Hill Water Bill Pay

Science Hill Water bill pay allows customers to pay their utility bills digitally through the city’s online payment portal Key features include

• Pay water and sewer bills online 24/7
• Avoid mailing in or dropping off payments
• Secure PCI compliant payment processing
• Payment confirmation emails
• Accessible on desktop and mobile
• Register with account number from latest bill

Online payments can be made using Visa Mastercard Discover or eCheck. It’s a quick and easy way to pay your bill while saving stamps and trips to city hall.

How to Register for Science Hill Water Bill Pay

Registering for online bill pay only takes a few minutes. Follow these steps

1. Have your most recent utility bill handy.

2. Go to citysciencehill.com/billpay.

3. Click “Pay Online” then “First Time Paying Online?”.

4. Review the sample bill to locate your account number and other details.

5. Enter your account number, name, email address, and create a password.

6. Agree to the terms and conditions.

7. Click “Register” to create your account.

8. You will receive a confirmation email with a verification code.

9. Enter the code on the payment site and you’re registered!

Be sure to record your login details in a secure place. Then you can start paying your bill online right away.

Payment Options for Science Hill Water Bill Pay

There are a few ways to pay your Science Hill utility bill online:

• Credit/Debit Card – Visa, Mastercard, and Discover cards are accepted. Fees apply.

• eCheck – Free direct bank account withdrawals using your routing and account number.

• Recurring Payments – Set up automatic payments to process on the due date monthly.

• One-Time Payment – Make a manual one-off payment each billing cycle.

Credit and debit payments have a flat 2.5% processing fee. eCheck payments are free. For convenience, many customers choose to set up recurring eCheck payments.

Tips for Using Science Hill Water Bill Pay

Follow these tips to ensure smooth online bill payment:

• Schedule recurring payments to avoid having to manually pay each month.

• Check your account dashboard for upcoming auto-pay dates and amounts.

• Enter updated card expiration dates if saved to your account to avoid declines.

• Save your payment confirmation numbers for reference.

• Contact utility billing if your bill amount changes substantially to understand why.

• Report any payment issues quickly to ensure on-time receipt and avoid late fees.

• Update your contact information if you move houses or change email addresses.

• Review transaction history to confirm payments were processed as expected.

• Never store your Science Hill Water bill pay login on public computers. Use unique secure passwords.

Getting Help with Science Hill Water Bill Pay

If you have any trouble with the online payment process, here are some options to get assistance:

• Use the live chat feature on citysciencehill.com to message a representative.

• Email utility billing at [email protected] with your question.

• Call utility billing at 606-423-4109 during normal business hours.

• Check the FAQs page on the payment portal for answers to common questions.

• Message Science Hill Water on Facebook @sciencehillwater or Twitter @sciencehillutil.

• Visit or call Science Hill City Hall at 271 Langdon St, Science Hill, KY 42553.

Reaching out right away if you encounter an issue is key to resolving it promptly. The city wants online bill payment to be convenient and hassle-free for Science Hill residents.

Convenience of Online Science Hill Water Bill Pay

Paying your utility bill online using Science Hill’s bill pay portal makes bill management much simpler. After a quick one-time registration, you can securely pay in seconds from anywhere without writing checks or purchasing stamps. Setup email reminders and recurring payments for a true hands-off approach. Take advantage of this useful service provided by the city to simplify payments.