Knowing how to pay your utility bills easily and on time every month is an important part of life. For customers of True Natural Gas, an energy company serving multiple states, there are several payment options to choose from. Understanding these methods can help you pay your True Natural Gas bill in the way that works best for you.
Overview of True Natural Gas
True Natural Gas provides natural gas service to over 1 million residential and business customers across Indiana, Ohio, Maryland, Pennsylvania, and West Virginia. They offer competitive pricing plans and customer service to help manage your energy costs.
When your monthly True Natural Gas bill comes, you want an easy way to pay it that fits your schedule. True Natural Gas offers various payment channels – by phone, online, by mail, auto debit, and in person.
Paying Your True Natural Gas Bill by Phone
The quickest and simplest way to pay your gas bill is by calling True Natural Gas directly. Their toll-free customer service line is open 24 hours a day, 7 days a week.
To pay by phone
- Call 1-888-863-9936 for the automated pay-by-phone system
- Enter your 10-digit account number and ZIP code
- Choose your payment amount and method
- Enter payment info like card number, security code, and expiration
- Get a confirmation number when the payment goes through
The automated system walks you through each step Have your account and payment info handy when you call. Fees apply for payments made with a credit or debit card
Paying Online Through Account Management
For even more convenience sign up for online account management through TrueNaturalGas.com. This allows you to
- View bill amounts and payment history
- Make one-time payments by card or e-check
- Set up recurring auto-payments from your bank account
- Go paperless by opting for e-bills instead of mailed bills
First, you need to register your account on the website. Provide details like your account number, last payment amount, and ZIP code. After registration, you can log in anytime to manage payments.
Online payments go through instantly when you pay by debit card or e-check. A convenience fee applies to credit card payments.
Paying by Mail With Check or Money Order
To pay your gas bill by mail, write your 10-digit account number on your check or money order and mail it in the return envelope provided with your bill. Be sure to mail payments 7-10 days before the due date to ensure on-time delivery.
Mail payments with your remittance stub to:
True Natural Gas
P.O. Box 12007
Newark, NJ 07101-4927
This payment method doesn’t have service fees. Just allow enough mailing time for the company to receive and process your payment before the due date.
Setting Up Auto Pay
For maximum convenience, enroll in Auto Pay through TrueNaturalGas.com. This authorizes True Natural Gas to automatically withdraw your bill amount each month from your bank account on the due date.
To get started:
- Have your routing and account number handy
- Log into online account management
- Under ‘My Profile’, click on Auto Pay
- Enter your bank details to link accounts
- Confirm the terms and submit
Now Auto Pay will be active starting on your next bill. You’ll receive email alerts before payments are withdrawn. Auto Pay prevents late payments and lets you go on autopilot.
Paying in Person
If you prefer paying your bill in person, bring your payment stub or account number to an authorized pay station. You can pay with cash, check, or money order.
Pay station options include:
- Western Union locations
- CheckFreePay locations (at retailers like Kroger and Walmart)
- Most banks or credit unions
Visit the True Natural Gas website to find pay station locations near you. In-person payments are posted to your account immediately. This is a solid option if you don’t have a bank account or like handling payments face-to-face.
Assistance Programs For Managing Bills
If you are ever unable to pay your full gas bill, True Natural Gas wants to help. They offer several assistance programs and savings tools such as:
- Budget billing to spread payments evenly over the year
- Payment plans for overdue balances
- Low-income Home Energy Assistance Program (LIHEAP) for bill payment aid
- Energy efficiency rebates to lower energy use and bills
Don’t hesitate to call them if you anticipate trouble paying your bill so they can go over ways to assist you. Communicating with them can help avoid disconnection or penalties.
In Summary
From online payments to auto debit to pay stations, True Natural Gas offers a wide array of options to pay your monthly gas bill conveniently and on time. Choose the method that suits your needs, whether that’s the speed of phone payments or the ease of auto pay. Understanding all the payment channels available makes it simple to take care of your bill payment responsibilities.
True Natural Gas – True Rewards
How does true natural gas pay my bill?
The hassle-free way to pay your bill. True Natural Gas automatically drafts your bank account on the bill’s due date. True Natural Gas automatically drafts your credit card on the bill’s due date and then sends a statement showing energy use for the month.
What services does true natural gas offer?
To make billing even easier, True Natural Gas offers these helpful services: If you’re a Coweta-Fayette EMC electricity customer, we offer the simplicity and convenience of one monthly energy bill. A residential customer may be offered the option with True Natural Gas’ approval to use a Budget Bill payment method.
How do I pay my natural gas bill online?
Access your account information and pay your bill online. You must have a valid password to access your account. View a detailed breakdown of your monthly bill from True Natural Gas. We accept a variety of payment types for your convenience. Explore our Customer Handbook for extra information regarding your account.
Does true natural gas accept credit cards?
True Natural Gas accepts Visa, MasterCard, or Discover by phone, walk-in, or Internet payments. When paying by credit card, True Natural Gas does not charge you a convenience fee. If you prefer not to use a credit card, you can still pay on the Internet by e-check. View your bill and pay by credit card or e-check through this website.
Why should one choose True Natural Gas?
True Natural Gas offers excellent service and consistently low rates to its customers. We appreciate your trust in us for your natural gas service.
How do I pay my NW Natural Bill?
Call us at 833-347-2116. Many local merchants are authorized to accept payments on behalf of NW Natural. Use our tool to find a location near you. NW Natural provides a return envelope with your monthly bill. Use the envelope to mail in your check. What services are provided by the Customer Payment Portal?