How to Pay Your North City Water District Bill: A Guide to 5 Easy Options

Paying your water bill to North City Water District is easy with multiple convenient payment options. As a public water district serving Shoreline and Lake Forest Park Washington North City Water provides high-quality drinking water to over 60,000 residents.

I’ll explain the 5 main ways to pay your North City Water District bill, including online by phone, by mail in person, and through auto-debit. I’ll also cover tips like how to avoid late fees, get payment assistance, and more.

Overview of North City Water District

North City Water District is a public utility that delivers drinking water to parts of Shoreline and Lake Forest Park. The water district:

  • Provides water to over 17,500 connections
  • Sources water from the Tolt River Watershed and Seattle Public Utilities
  • Operates and maintains over 210 miles of water mains, 9 reservoirs, and 8 pump stations
  • Is governed by an elected 3-member Board of Commissioners

As a public municipal utility, North City Water District is dedicated to providing safe, reliable water services to the community Paying your water bill helps support infrastructure maintenance and operations

When Are North City Water Bills Due?

North City Water District bills residential customers bi-monthly. The due date is 21 days after the bill is issued.

Bills are considered past due after the due date. A 10% late fee will be added if a bill is not paid on time.

To avoid late fees, pay your water bill by the due date printed on your statement. Setting up autopay is the easiest way to never miss a payment.

5 Ways to Pay Your North City Water District Bill

North City Water District offers several convenient payment options. Here are 5 easy ways to pay your water bill:

1. Pay Online

The easiest way to pay is online through North City’s website. You can make a one-time payment or set up recurring payments.

To pay online:

  • Go to northcitywater.org
  • Click on “Pay Your Water Bill”
  • Select “Pay Online” and follow prompts

There are no fees to pay online using an e-check from your bank account. Visa and Mastercard are also accepted with a service fee.

2. Pay by Phone

Call North City Water District at 206-362-8100 and select option #3 to make a payment over the phone. Be sure to have your account number ready when you call.

3. Pay by Mail

To pay by mail, send your payment to:

North City Water District
PO Box 55367
Shoreline, WA 98155

Allow enough time for the USPS to deliver your payment by the due date. There are no extra fees to pay by mail.

4. Pay In Person

Head to the North City Water District office at 1519 NE 177th Street in Shoreline to pay in person:

  • Use the drive-up window
  • Use the drop box to the left of the doors
  • Pay inside at the front desk during business hours

Cash, check, or credit card payments are accepted.

5. Sign Up for Auto-Debit

The most convenient option is to enroll in auto-debit payments. This automatically deducts your water bill from your bank account each billing cycle.

To enroll in auto-debit:

  • Download the “Direct Debit Application” on the North City website
  • Fill out the form with your account and banking details
  • Mail or drop off the form at the North City office

There are no fees to use auto-debit. It ensures you never miss a payment!

Avoid Shut Offs for Non-Payment

If you are unable to pay your water bill, contact North City Water District immediately to set up a payment plan. Shut offs only occur after bills are at least 60 days past due.

You can also contact Washington 2-1-1 to learn about financial assistance programs for utility bills. Disconnection protection plans are available for qualifying low-income households.

Tips for New North City Water Customers

As a new North City Water District customer, here are some tips for a smooth start:

  • Provide accurate contact information so you receive bills on time
  • Carefully review your first bill and payment due date
  • Set up autopay or enroll in e-billing for convenience
  • Contact customer service with any account or billing questions

Following these tips will help you pay your North City water bill on time and avoid any fees or issues.

North City Water District Provides Excellent Service

North City Water District makes it easy to pay your water bill. With options to pay online, by phone, by mail, in person, or with auto-debit, you can choose the most convenient method for you.

Paying bills on time funds important infrastructure projects and allows North City Water to continue supplying clean, safe drinking water. Avoid late fees and potential shut offs by paying by the due date.

For questions about your water service or bills, contact North City’s customer support team. They are available to help with any billing or account inquiries you may have.

Frequency of Entities

North City Water District: 20

North City Water District Bill Pay

In Case of Emergency…

Call us 24 hours a day, 7 days a week at 206.362.8100

Monday, Tuesday, and Thursday: 7:30 am – 5:00 pm Wednesday: 8:00 am – 5:00 pm

  • Online
  • Direct Debit: learn more >
  • Phone: call 206-362-8100 and choose option #3
  • Mail a check to: North City Water District, PO Box 55367, Shoreline, WA 98155
  • In-Person: use the drop box by the front door, or the drive up window during normal business hours

Public Water District serving areas of Shoreline and Lake Forest Park

As a special purpose water district founded in 1931, North City Water District serves approximately 27,000 people in a roughly 5 square mile area, which encompasses the east side of Shoreline, Washington as well as portions of Lake Forest Park. Residents living on the west side of Shoreline are served separately by Seattle Public Utilities. Learn more about North City Water District by clicking here >

North City Water District New Maintenance Facility

Does North City Water District charge late fees?

As of January 1, 2022, and with the ending of the COVID-19 pandemic, North City Water District is resuming our standard billing practices, which include the assessment of late fees for customers who do not pay their bills prior to becoming past due.

What is the North City Water District?

The North City Water District provides water for about 29,681 residents living in the Shoreline area, Washington. Established in 1931, the North City Water District collects water from surface water sources, Tolt and Cedar River Watersheds via purchase from Seattle Public Utilities.

Does North City Water District have a water quality report?

Under the authority of the Safe Drinking Water Act, the EPA requires North City Water District to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

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