How to Pay Your Valley Water District Bill: A Complete Guide

Paying your water bill on time to Valley Water District is important to avoid any service interruptions. This article will provide a comprehensive guide on the available bill pay options, online account access, setting up auto-pay, late fees and disconnection policies, and tips for lowering your water bill with Valley Water District.

Overview of Valley Water District

Valley Water District is a public utility district located in Puyallup, WA that provides water service to around 4,500 customers across Pierce County. They operate 8 different water systems covering areas like Alderwood, Buttes, Chinook, Puyallup Highlands, and more

As a public utility district Valley Water District is a form of local government that functions without taxes. Revenue to operate comes directly from customer water payments.

Ways to Pay Your Valley Water District Bill

Valley Water District offers customers multiple options to pay water bills conveniently:

• Online – Property owners can pay bills and access accounts through the online customer portal. Payments can be made by debit, credit, checking, or savings.

• Auto-pay – Property owners can enroll in auto-pay to have payments automatically deducted from a checking/savings account or charged to a debit/credit card each month

• By phone – Call Valley Water District at 253-841-9698 and pay over the phone using a debit/credit card.

• By mail – Send a check or money order payment to the Valley Water District office at 14515 Pioneer Way E, Puyallup, WA 98372.

• In person – Bring cash, check, or money order to the Valley Water District office during business hours.

• Drop box – A secure drop box located outside the office can be used to drop off payments 24/7.

Tenants can utilize the online Quick Pay option or contact Valley Water District for account information needed to pay online.

Creating an Online Account with Valley Water District

Property owners are encouraged to create an online account through Valley Water District’s customer web portal. An online account allows you to:

• View and pay bills online
• Monitor daily water usage
• Set up automatic payments
• Go paperless with e-bills
• Start, stop, or transfer service

To sign up, you’ll need your 9-digit Valley Water District account number and an authorization code that can be obtained by calling 253-841-9698. Creating an online account takes just a few minutes.

Paying Your Valley Water District Bill Online

Once an online account is created, paying your bill online is simple:

• Log into your account on the Valley Water District customer portal.
• Select “Pay Bill” from the menu.
• Choose a payment amount if not paying the total balance.
• Enter payment details including debit/credit card or bank account info.
• Submit payment.

Online payments are processed instantly, so your account is credited right away. You’ll have online access to payment receipts and billing history.

Setting Up Auto-Pay with Valley Water District

Auto-pay is a convenient option to pay your bill automatically each month without the hassle of remembering. To start auto-pay:

• Access your online account and select “Auto Pay Program.”
• Choose between debit/credit card or bank account payments.
• Enter the payment source details.
• Pick a payment date between the 1st-15th of the month.
• Review and submit the enrollment form.

The payment amount will be deducted automatically on the same date each month going forward. You can view upcoming payments and payment history online anytime.

Late Fees, Disconnection Policy, and Bill Assistance

Valley Water District bills monthly and the due date is printed on each bill. If payment is not received by the due date, a late fee of $10 is assessed.

Accounts with past due balances risk water service disconnection. Per Valley Water District policy, an account with a balance 60 days past due is subject to disconnection.

Low-income customers struggling to pay their water bill can contact Valley Water District at 253-841-9698 to ask about possible financial assistance programs or alternative payment arrangements.

Disconnection of services can be avoided by paying past due balances, establishing a payment plan, or applying for bill assistance programs.

Tips for Lowering Your Valley Water District Bill

To reduce your monthly water bill with Valley Water District, try these tips:

• Detect leaks – Check faucets, showerheads, and toilets for leaks and repair any you find to stop wasted water. Valley Water District offers leak adjustment credits.

• Install water-efficient fixtures like low-flow showerheads and faucet aerators. Valley Water District provides conservation rebates.

• Monitor usage online and watch for spikes that indicate leaks or excessive use somewhere.

• Run full loads in the dishwasher and washing machine instead of partial loads.

• Take shorter showers and turn off water when brushing teeth or shaving.

• Water outdoors efficiently and only as needed based on weather conditions.

• Check for rebates on water-saving toilets, sprinkler controllers, and other fixtures.

Bottom Line

Valley Water District offers many ways to pay your water bill conveniently, including online, by phone, auto-pay, mail, or in person. Managing your account online provides the most options for monitoring use and making payments. Be sure to pay on time each month and contact Valley Water District if you need assistance or have payment issues. Reducing water use can also lower your monthly charges.